Customer Service Manager jobs in Louisiana

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

High Pressure is one of the focus areas within the Oil Free Air division and is contributing to the division's strive for more sustainable solutions and thereby contributing to create a better tomorrow. We consider natural gas infrastructure to be a key contributor in a transition to a cleaner energy distribution matrix, especially linked to biogas production and upgrading.

For this we are seeking a Regional Key Account Manager, specifically for High Pressure CNG/RNG. The role will support customers requiring high pressure piston compressors and boosters in the industrial gases segment - outside of the Air Separation, Nitrogen, specialty gases and PET market.

Product Sales - Identify, Prospect, build, and maintain quality customer relationships to develop Atlas Copco's business in the High Pressure CNG/RNG compressor and booster market. Achieve and exceed assigned equipment sales targets by developing and implementing action plans to capture sales from the Key Accounts. Follow up on new leads and referrals resulting from coworker activity and as referred by telemarketing activity. Respond promptly and professionally to customer inquiries. Introduce new products and service upgrades to Key Accounts. Study customer needs and coordinate with Service Sales Managers to fulfill those needs. Actively engage in planned prospecting activities geared at increasing the market share within the key accounts, Key Account Manager owns opportunity through Start Up.

Obtain, develop, or otherwise prepare, deliver, and present sales materials, exhibits, and promotional programs. Prepare for and attend trade shows, exhibits, conferences, meetings, and other local, regional, and national promotional opportunities. Maintain customer base, quotations, and daily calendar.

Prepare and present quotes, proposals, pricing, credit terms, and review terms and conditions.

Always maintain a professional image through personal actions and initiatives. Enhance division and Company reputation and brand image by consistently working to implement the Company's core values of commitment, interaction, and innovation. Drive our principles of "First in mind, First in choice."

Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees relevant to this mission.

Personal Development - Update job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations. Utilize internal training resources and continually work towards personal growth. Collaborate with other sales engineers, key account managers and product managers.

Reporting - Maintain customer information, activities, quote data, won and lost order information, daily, in the company's Customer Relations Management (CRM) database. Prepare additional reports for management as assigned. Report on special developments, competitive information, or feedback gathered through field activity. These could include recommendations for product, service, pricing changes.

Perform Other Duties as Required.

To succeed, you will need

None

5 years of relevant technical, industrial sales experience a must, preferably in the compressed air and gas industry with engineered high pressure piston compressors.

Four-year degree in business, marketing, engineering or an equivalent combination of education and experience.

Must be energetic, proactive and have excellent organizational, interpersonal, and verbal and written communication skills. Must have proven business analysis skills. Must be proficient in Microsoft Office, including Word and Excel. Travel required (up to 50%). Must have a valid driver's license.

In return, we offer you

Drive your Career, Explore Opportunities, Realize your Passion . . .Choose your career with us!

Attractive benefits Include:

• Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
• Health insurance/ Dental insurance/ Vision insurance
• Competitive paid time off
• Monthly Commission
• Annual Bonus
• $90,000 - $95,000 / year base salary. Salary based on knowledge, skills, and experience and has been geographically adjusted.

City
Houston, TX , New Orleans, LA

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.