Customer Service Manager jobs in Illinois

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Fire Alarm Inspector
  • Affiliated Customer Service, Inc.
  • Downers Grove, IL FULL_TIME
  • ENTRY-LEVEL POSITION TO BE TRAINED TO PROMOTE WITHIN

    Affiliated Fire Systems, Inc. is searching for an ASSISTANT FIRE ALARM SYSTEM INSPECTOR for our commercial fire alarm company. For this entry-level position, Affiliated is looking for a responsible, professional & courteous individual with an excellent attitude and a desire for advancement.

    The assistant fire alarm inspector will be working together with a lead inspector in providing comprehensive testing & inspection of conventional and computer-based fire alarm systems for our customers throughout the Chicagoland area. Our customers consist of hospitals, high-rises, hotels, office buildings, colleges, school districts, etc. Affiliated will be looking to advance from this position the most capable, ambitious, and professional individuals. There will be a potential for overtime hours paid at time and a half over 40 hours.

    Please call and leave a voicemail for David Jackson during the business hours of M-F (8 am-5 pm) at (630) 434-7900 to potentially arrange an interview.

    Job Benefits:

    • Group Health Insurance
    • 401K Plan
    • Paid Holidays
    • Personal/Sick Days
    • COMPANY VEHICLE (to keep with you at all times with ALL VEHICLE EXPENSES PAID once promoted to Lead Inspector)
    • Company Uniforms (as needed)
    • Orientation & Training
    • Select Online Classes Paid in Full
    • Commission Opportunities
    • Select Industry Certifications Testing fully reimbursed
    • Bonuses Paid for Select Industry Certifications Achieved
    • Encouraged Opportunity for Growth
    • Potential for Overtime Paid at Time and Half Over 40 Hrs per Work Week

    Job Requirements:

    • Must be able to comprehend and follow verbal instructions
    • Must be able to read, comprehend, and follow written instructions and directives
    • Must be able to complete paperwork neatly and accurately
    • Must be able to carry and move equipment /tools weighing up to 75lbs
    • Must be able to work on ladders and occasional lifts
    • Must have a valid driver’s license with a driving record that meets company requirements
    • Must be able to have the flexibility of work hours to include overtime and the possibility of weekend hours
    • Must always be punctual to all appointments
    • Must be eligible to obtain a PERC card (Permanent Employee Registration Card) in which AFFILIATED WILL PAY FOR THE ENTIRE PROCESS including the time needed to accomplish the process.
    • Must have reliable transportation until promoted to lead inspector at which point employee will be provided an all-expenses-paid company vehicle 365/24/7
    • An electronics background is helpful but not necessary

    On-the-job training will be provided along with online classes.

    Affiliated is the largest authorized distributor of Gamewell/FCI by Honeywell fire alarm products in the Chicagoland Area. At Affiliated, you will become a member of our team striving for customer satisfaction and ethics in our work quality while maintaining a friendly and professional environment. As with our customers, we have a strong commitment to our employee's satisfaction.

    If you are interested in this position and joining our team, please call and leave a voicemail for David Jackson during the business hours of M-F (8 am-5 pm) at (630) 434-7900 to potentially arrange an interview.'
    '
    Work Location:

    • Multiple locations

    Work Remotely

    • No

    Job Type: Full-time

    Pay: From $37,440.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: Multiple locations

  • 2 Months Ago

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Service Technician, Compressor Technician - Chicago, IL (South)
  • Atlas Copco Compressors LLC -North America Customer Center
  • Chicago, IL FULL_TIME
  • Service Technician, Compressor Technician - Chicago, IL (South) Functional area: Service Country: United States City: Chicago, IL Company name: Atlas Copco Compressors LLC Date of posting: Apr 11, 202...
  • 29 Days Ago

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Service Technician, Compressor Technique - Chicago, IL (North)
  • Atlas Copco Compressors LLC -North America Customer Center
  • Chicago, IL FULL_TIME
  • Service Technician, Compressor Technique - Chicago, IL (North) Functional area: Service Country: United States City: Chicago, IL; Arlington Heights, IL Company name: Atlas Copco Compressors LLC Date o...
  • 15 Days Ago

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Service Coordinator, Compressor Technique - Elk Grove Village, IL 1
  • Atlas Copco Compressors LLC -North America Customer Center
  • Village, IL FULL_TIME
  • Service Coordinator, Compressor Technique - Elk Grove Village, IL 1 Functional area: Service Country: United States City: Elk Grove Village, IL Company name: Atlas Copco Compressors LLC Date of postin...
  • 15 Days Ago

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Customer Service Representative
  • Triple Service
  • Mendota, IL FULL_TIME
  • Full-Time Today is awesome! You showed up for work, had a quick team meeting, and then sat down at your desk. The calls started coming in from people who needed your help. You answered calls, listened...
  • 13 Days Ago

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Customer Service Manager
  • County Market
  • Havana, IL FULL_TIME
  • SUMMARYThe Customer Service Manager directs and coordinates effective management for customer relations, front end policies and procedures (including safe and cash accountability), cashier supervision...
  • Just Posted

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Customer Service Manager
  • Greenfield Store (University & Greenfield)
  • Mesa, AZ
  • 4422 E University Dr Mesa Arizona, 85205, +1 (480) 5304720 Position Description: Responsible for the oversight, leadersh...
  • 5/31/2024 12:00:00 AM

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Customer Service Manager
  • 43rd Ave Store (43rd Ave & Thunderbird)
  • Phoenix, AZ
  • 4147 W. Thunderbird Rd. Phoenix Arizona, 85053, +1 (602) 2163915 Starting Pay / $17.00 Hour Position Description: Respon...
  • 5/30/2024 12:00:00 AM

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Customer Service Manager
  • Show Low Store (Show Low, Arizona)
  • Show Low, AZ
  • 4470 S. White Mountain Rd. Show Low Arizona, 85901, Starting Pay: $17/Hour Position Description: Responsible for the ove...
  • 5/29/2024 12:00:00 AM

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Customer Service Manager
  • Crossings Store (35th Ave & Southern)
  • Phoenix, AZ
  • 3636 W. Southern Ave Phoenix Arizona, 85041, +1 (602) 2163916 Position Description: Responsible for the oversight, leade...
  • 5/23/2024 12:00:00 AM

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Customer Service Manager
  • Raintree Store (Raintree & Hayden)
  • Scottsdale, AZ
  • 8053 E. Raintree Dr. Scottsdale Arizona, 85260, +1 (480) 3987647 Position Description: Responsible for the oversight, le...
  • 5/20/2024 12:00:00 AM

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Customer Service Manager
  • Thomas2 Store (32nd St & Thomas)
  • Phoenix, AZ
  • 3130 E Thomas Rd Phoenix Arizona, 85016, +1 (602) 2163906 Starting Pay: $17/ Hour Position Description: Responsible for ...
  • 5/16/2024 12:00:00 AM

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Customer Service Manager
  • Dobson Store (Dobson & Guadalupe)
  • Mesa, AZ
  • 2039 W Guadalupe Rd Mesa Arizona, 85202, +1 (480) 5304717 Starting pay: $17/ Hour Position Description: Responsible for ...
  • 5/14/2024 12:00:00 AM

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Customer Service Manager
  • MV Transportation
  • Las Vegas, NV
  • Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our...
  • 4/11/2024 12:00:00 AM

Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois is often noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hu...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$96,187 to $128,839

Customer Service Manager in York, PA
In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.
February 20, 2020
Customer Service Manager in Allentown, PA
To get started as a customer service representative you will need at least a high school diploma or equivalent.
December 22, 2019
Customer Service Manager in Vineland, NJ
The Customer Service Manager is responsible for providing a productive and motivating working environment, and addressing any issues/disputes from customers or clients.
December 28, 2019