Customer Retention Supervisor jobs in Kansas
Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Customer Retention Supervisor jobs
Customer Retention Specialist
- FeyerAssociates INC
-
Lawrence, KS
FULL_TIME
-
We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satisfaction and fostering long-term relationships with our clientele. This remote position offers the opportunity to work with a diverse range of vendors, enjoy travel perks, and access unlimited training opportunities. Candidates from the USA, Australia, and Mexico are encouraged to apply for this position.
Responsibilities- Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and empathetic manner.
- Proactively engage with customers to understand their needs, preferences, and travel experiences, providing personalized solutions to enhance their satisfaction.
- Build and nurture strong relationships with customers, demonstrating a deep understanding of their individual travel preferences and requirements.
- Collaborate with various vendors and partners to address customer needs and ensure seamless experiences throughout their travel journey.
- Utilize strong communication and problem-solving skills to resolve customer issues and prevent potential churn, fostering customer loyalty and retention.
- Stay informed about the latest travel trends and offerings, providing customers with relevant information and suggestions to enhance their travel experiences.
- Participate in ongoing training and development opportunities to enhance your skills in customer relationship management and retention strategies.
- Collaborate with the team to develop and implement customer retention initiatives and strategies that align with the company's goals and values.
- Must be at least 18 years old and authorized to work in the USA, Australia, or Mexico.
- Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks.
- Exceptional interpersonal and communication skills, with a strong emphasis on empathy and customer-centricity.
- Strong problem-solving abilities and the capacity to handle challenging customer situations with patience and grace.
- Self-discipline, a strong work ethic, and the ability to work independently while achieving customer retention goals.
- A passion for travel and a deep understanding of the value of fostering long-term customer relationships.
- A commitment to continuous learning and staying updated with customer relationship management best practices.
- Join a supportive and collaborative team of professionals dedicated to providing exceptional customer experiences in the travel industry.
- Seize unlimited training resources and tools, empowering you to excel in customer relationship management and retention strategies.
- Enjoy a flexible work schedule and location, allowing you to work from the comfort of your preferred workspace.
- Shape your earning potential without income caps, based on your dedication and success in retaining and satisfying customers.
- Benefit from substantial travel perks, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role.
- This is a business opportunity and is commission based.
If you are passionate about fostering strong customer relationships, possess exceptional communication and problem-solving skills, and are eager to work in a collaborative and dynamic remote environment, we encourage you to apply.
Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers worldwide.
Powered by JazzHR - 9 Days Ago
Customer Retention Specialist
- FeyerAssociatesOnline
-
Lawrence, KS
FULL_TIME
- We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satis...
- 10 Days Ago
Supervisor, Residential Retention
- Charter Communications
-
Overland Park, KS
FULL_TIME
- JOB SUMMARYResponsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products i.e. Video, Data, and Phone. Coach, monitor...
- 23 Days Ago
Cable TV Field Customer Retention / Equipment Recovery
- RCH
-
Topeka, KS
FULL_TIME
- Job Description: The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Collections Representatives in Tope...
- 28 Days Ago
Customer Service Representative (Full-Time/Seasonal)
- Press-One Customer Care
-
Wichita, KS
FULL_TIME
- We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
- 9 Days Ago
Customer Service Representative - Call Center (FT)
- Press-One Customer Care
-
Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 21 Days Ago
Customer Retention Supervisor jobs at Popular Companies
WIC Outreach/Retention Supervisor
- Adelante
-
Phoenix, AZ
- WIC Outreach/Retention Supervisor Job Details Job Location Adelante Healthcare Center Support Office - Phoenix, AZ Posit...
- 6/11/2024 12:00:00 AM
Student Athlete Development and Retention Coordinator
- University of Southern Indiana
-
Evansville, IN
- Title: Student Athlete Development and Retention Coordinator Division: President's Office Department: Athletics FLSA Sta...
- 6/11/2024 12:00:00 AM
NURSE RETENTION COORDINATOR
- Cape Fear Valley Health
-
Cape Fear, NC
- NURSE RETENTION COORDINATOR DEPARTMENT: Nursing Administration CLASSIFICATION: Exempt $20,000 sign-on bonus plus relocat...
- 6/8/2024 12:00:00 AM
Student Experience and Retention Coordinator
- University of Maryland Eastern Shore
-
Princess Anne, MD
- Position Title Student Experience and Retention Coordinator Job Type Staff Position Information The School of Pharmacy i...
- 6/8/2024 12:00:00 AM
Retention Coordinator
- COTS
-
Burlington, VT
- Job Description Job Description The COTS Retention Coordinator is responsible for the day-day-management of the COTS Ret...
- 6/8/2024 12:00:00 AM
Retention Specialist - Rolla
- East Central College
-
Rolla, MO
- East Central College has opening for a full-time Retention Specialist at the Rolla location responsible for providing re...
- 6/8/2024 12:00:00 AM
Academic Success & Retention Coordinator
- Access Dubuque
-
Dubuque, IA
- Academic Success & Retention Coordinator **Loras College** 1 Positions ID: 05.17.24 Posted On 05/17/2024 **Job Overview*...
- 6/7/2024 12:00:00 AM
Electronic Record Retention Coordinators: CDS SA NOW HIRING
- CDS in Texas
-
San Antonio, TX
- Job Description Job Description Hiring AA Record Retention (E-REC) Coordinators in San Antonio 78201 $15-$17 Monday – Fr...
- 6/7/2024 12:00:00 AM
About Kansas
Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Supervisor jobs
$57,009 to $81,847
Most Popular Cities in Kansas for Customer Retention Supervisor Jobs
What does a Customer Retention Supervisor do?
Customer Retention Supervisor in Columbus, MS
Leads, coaches, and mentors a team of Customer Retention Reps responsible for assessing customer situations requesting disconnects, resolving customer concerns, retaining customers and providing best in class service to customers.
January 03, 2020
Customer Retention Supervisor in Manchester, NH
Workers instinctively back each other up in order to maximize the experience for you; the customer.
February 13, 2020
Customer Retention Supervisor in New Britain, CT
It is hard to imagine any place of business where workers have no impact on customers, so the ability to maintain and grow trust is good for both the top and bottom line.
February 20, 2020