Customer Retention Representative jobs in Nevada

Job Description

The Terelak agency is seeking a retention-customer service representative to join one of the top performing teams in the country! We have been in business for over 20 years and we love what we do.

In our agency our core values are that we look for individuals who are self driven, positive, team players and compassionate.

Experience in the industry is not necessary. Our training and resources are top notch.

Your main goal will always be to put people's best interest first in order to properly protect them.

If you are looking for a career on a high performing team that cares about people, we want to talk to you!

Benefits

Responsibilities

• Our number one goal is to take care of people through excellent and compassionate customer service skills
• Analyze coverage, make recommendations for exposures
• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Work with your manager to achieve Sales goals and measurables by making sure our customers have the correct coverage.
• Master customer service and sales skills to take better care of people and bring new customers to Allstate.

Requirements

• Personal Lines License is a bonus.
• If you do not have the insurance license we will guide you on the steps to obtain. Licensing reimbursement is available.
• Previous Customer Service Experience or sales experience is a plus