Customer Retention Representative jobs in Kansas
Customer Retention Representative processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative typically reports to a supervisor or manager. The Customer Retention Representative may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Customer Retention Representative jobs
Customer Service Representative (Full-Time/Seasonal)
- Press-One Customer Care
-
Wichita, KS
FULL_TIME
-
We seek individuals to assist us in managing subscription boxes for our customers.
Position Overview:- This role involves answering phone calls from the comfort of your own home.
- In order to be considered for this position, you must have a reliable internet connection, a newer model computer, and a dedicated, quiet workspace where you can train and work without interruptions.
- As part of your responsibilities, you will be assisting customers with filing complaints, billing inquiries, and fulfillment issues.
We are looking for applicants who are comfortable working in a high-call volume environment and who are ready to stay busy.
Job Requirements:- Required availability includes a start time of 10:00 AM MST, end time of 6:15 PM MST
- Reliable internet connection (A minimum of 50 Mbps download speed).
- PC or Laptop with at least Windows 8 or High Sierra IOS.
- A dedicated, quiet workspace.
- Excellent reading/writing skills.
- Ability to work 32 hours per week, minimum. (Overtime during busy weeks available on a volunteer basis)
- Cyber Monday & Black Friday weekend Required availability
- Ability to work at least one weekend day per week
- Solid PC skills (data entry, systems navigation, basic troubleshooting, etc.)
- MUST LIVE IN WY or KS
Other information:- Seasonal with an opportunity to stay on
- Monetary Incentives
- Training will be done remotely via ZOOM.
- Training is paid.
- You will be paid weekly via direct deposit.
- 9 Days Ago
Customer Service Representative - Call Center (FT)
- Press-One Customer Care
-
Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 21 Days Ago
Customer Retention Specialist
- FeyerAssociates INC
-
Lawrence, KS
FULL_TIME
- We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satis...
- 9 Days Ago
Customer Retention Specialist
- FeyerAssociatesOnline
-
Lawrence, KS
FULL_TIME
- We are looking for a motivated and empathetic Remote Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for ensuring exceptional customer satis...
- 10 Days Ago
T-Mobile Sales Representative
- T-Mobile Sales Representative
-
Manhattan, KS
PART_TIME,FULL_TIME
- T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision w...
- 26 Days Ago
Part Time T-Mobile Sales Representative
- T-Mobile Sales Representative
-
Pittsburg, KS
PART_TIME
- T-Mobile Premium Retailer – Wireless Vision Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Mobile Expert role with Wireless Vision w...
- 25 Days Ago
Customer Retention Representative jobs at Popular Companies
Customer Retention Representative
- Globe Life Inc.
-
McKinney, TX
- Customer Retention Representative Primary Duties & Responsibilities About the Company About the Job Globe Life Inc. has ...
- 6/11/2024 12:00:00 AM
Customer Retention Representative
- Rentokil
-
Phoenix, AZ
- Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! W...
- 6/11/2024 12:00:00 AM
Part-Time - Customer Retention Representative
- Globe Life Inc.
-
McKinney, TX
- Part-Time - Customer Retention Representative Primary Duties & Responsibilities The Customer Retention Department is res...
- 6/11/2024 12:00:00 AM
Customer Retention Representative (Remote)
- Rentokil
-
Phoenix, AZ
- Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! W...
- 6/9/2024 12:00:00 AM
Customer Retention Representative (Remote)
- Rentokil North America, Inc.
-
Phoenix, AZ
- Include but are not limited to:Handles customer calls who are at risk of cancellation and resolves complaints/concerns w...
- 6/9/2024 12:00:00 AM
Customer Retention Specialist
- Kings III Emergency Communications
-
Coppell, TX
- Job Type Full-time Description Customer Retention Specialist Top 100 Workplace in Dallas: Kings III is honored to have b...
- 6/9/2024 12:00:00 AM
Customer Retention Representative
- Cox Communications, Inc.
-
Oklahoma City, OK
- Youll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steeri...
- 6/8/2024 12:00:00 AM
Bilingual Customer Retention Representative - Remote
- PREMIER
-
Sioux Falls, SD
- Location: Sioux Falls, SD Shift: Various shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/...
- 6/7/2024 12:00:00 AM
About Kansas
Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Retention Representative jobs
$33,121 to $42,819
Most Popular Cities in Kansas for Customer Retention Representative Jobs
What does a Customer Retention Representative do?
Customer Retention Representative in Shreveport, LA
The Client Experience Group will build customer loyalty by using personal touchpoints, offering unique experiences, and communicating clearly and effectively.
January 16, 2020
Customer Retention Representative in Middlesex, NJ
Identify and resolves customer issues through creative sales techniques.
December 03, 2019
Customer Retention Representative in Grand Rapids, MI
The Customer Retention Representative is role is a highly consultative retention sales opportunity, operating in a call center environment.
December 27, 2019