Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Join our leading Market Research team right here in Idaho! We specialize in reaching out to residences and businesses alike, tapping into their insights on customer satisfaction, local programs, services, and the dynamics of laws and law makers or getting their insights into products/services, and business relationships. It's all about the fascinating world of social science! Beyond our local impact, we've made waves nationally and even handled international projects. Exciting news – we've recently undergone a management transformation and can't wait for the opportunity to collaborate with you!
Explore our Call Center Schedule for ultimate flexibility:
- Sundays: 2:00 pm - 10:00 pm
- Mondays to Fridays: 7:00 am - 10:00 pm
- Saturdays: 8:00 am - 4:00 pm
This position was specially crafted to enhance flexibility, providing an opportunity for those who may not fit within traditional shift requirements. Craft your own weekly schedule – meet the requirements, and it's a go!
Scheduling Requirements:
- A minimum commitment of 12 hours a week (up to a super flexible 35 hours)
- One weekend shift (Saturday or Sunday) a week
-Shift length between 4 to 8 hours each shift
It's your gig, whether you choose part-time or full-time hours – perfect for students injecting some excitement into their routine. Can't wait to have you on board for a research adventure that's as dynamic as you are!
Job Types: Full-time, Part-time
Pay: $11.25 - $13.25 per hour
Expected hours: 12 – 40 per week
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Application Question(s):
Ability to Relocate:
Work Location: In person