Customer Insights Analyst jobs in Mississippi

Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Junior Customer Experience Analyst
  • C Spire
  • Oxford, MS PART_TIME
  • The position of Junior Customer Experience Analyst PT is a part-time position responsible for completing analytical research, identifying opportunities, and making recommendations on improving existing and building new customer journeys and experiences. This position will focus on experiences that differentiate, simplify, and modernize the customer experience while building customer advocacy and profitable efficiencies for each of our diversified lines of business (wireless, home, business). This position will require a creative and critical thinking team player who can work with other individuals on a team.

    Responsibilities

    “Customer Inspired” isn’t our slogan — it’s our driving force, and not everybody is built for it. While we all bring our own strengths and skillsets to the table, there are some traits every C Spire Team Member needs to have:

    • A relentless obsession to be the best in our industry
    • A winner mentality determined to outsmart and outdo competitors
    • A single-minded commitment to unbeatable customer experiences
    • An unapologetic passion for innovation and technology
    • An uncompromising drive toward continuous improvement
    • A steadfast devotion to doing the right thing the right way
    • A deep-seated dedication to accountability and ownership

    Job Specific Responsibilities:

    • Play a key role as a part of a dynamic and collaborative team that works on various customer experience projects.
    • Conduct research and analysis on customer data, surveys, observations, and feedback.
    • Identify customer pain points, opportunities, and insights, and translate them into actionable recommendations.
    • Create customer journey maps, personas, scenarios, and stories that illustrate the current and desired customer experiences.
    • Communicate your findings and ideas to internal and external stakeholders, using effective visual and verbal presentation skills.
    • Contribute to the development and testing of new customer experience solutions, such as prototypes, mockups, and wireframes.

    Qualifications

    • Sophomore or higher currently enrolled in a four-year college or university required.
    • A passion for customer experience and a curiosity for understanding human behavior and motivation are required.
    • Strong analytical and problem-solving skills and the ability to work with both quantitative and qualitative data are required.
    • Excellent communication and collaboration skills and the ability to work effectively with diverse teams and stakeholders required.
    • Creative and innovative mindset and the ability to generate and iterate ideas quickly and effectively required.
    • Ability to work 15-20 hours per week and adapt to changing project needs and deadlines required.
    • Ability to work onsite from C Spire’s office on campus in Oxford, MS required.

    PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen.
  • 5 Days Ago

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Customer Interconnection Analyst
  • Southern Company
  • Gulfport, MS OTHER
  • This position will be responsible for customer service actives in support of the Power Delivery Interconnections team for both Transmission and Distribution related task. This includes, but not limite...
  • 6 Days Ago

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Junior Customer Experience Analyst- Part Time
  • C Spire
  • Oxford, MS PART_TIME
  • Overview The position of Junior Customer Experience Analyst PT is a part-time position responsible for completing analytical research, identifying opportunities, and making recommendations on improvin...
  • 1 Month Ago

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Programmer/Analyst
  • Meridian Community College
  • Meridian, MS FULL_TIME
  • Administrative Computing:Database design and facilitation are critical components of MCC. The Programmer/Analyst is primarily responsible for assisting in the day-to-day operation of these systems. Th...
  • 1 Day Ago

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Program Analyst
  • Reliability & Performance Technologies ( R&P )
  • Gautier, MS FULL_TIME
  • R&P is looking for a professional who wants to join our team. We are a small-sized defense contractor providing Engineering, Logistics, Program Management and Technical Services to government clients....
  • 1 Day Ago

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Financial Analyst
  • UICGS / Bowhead Family of Companies
  • Vicksburg, MS FULL_TIME
  • FINACIAL ANALYST (OSDJT):Bowhead seeks a Financial Analyst to support the Office of the Secretary of Defense (OSD), Joint Test and Evaluation (JTE&E), Joint Program Office (JPO) supporting Joint/Joint...
  • 2 Days Ago

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Marketing Insights Analyst
  • PharmaCord
  • Jeffersonville, IN
  • Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by ...
  • 6/9/2024 12:00:00 AM

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Insights Analyst
  • Media.Monks
  • New York, NY
  • THE ROLE: The Insights Analyst will be tasked with leading some of Decoded's most important and valuable relationships. ...
  • 6/9/2024 12:00:00 AM

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Talent Insights Analyst Senior - Irving
  • Christus Health
  • Irving, TX
  • Description Summary: The Talent Insights Analyst Senior will help Human Resources and business leaders make better decis...
  • 6/9/2024 12:00:00 AM

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Insights Analyst
  • Catena Solutions
  • Chicago, IL
  • Category Insights Analyst Various projects for food and beverage organizations Summary: Category Insights Consultant wil...
  • 6/8/2024 12:00:00 AM

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Insights Analyst 3
  • E&J Gallo Winery
  • Modesto, CA
  • Provides data and analytical support for Commercial Insights & Strategy and develops insights from market research and o...
  • 6/8/2024 12:00:00 AM

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Senior Insights Analyst
  • IW Group Inc.
  • IW Group is searching for thinkers, dreamers, and innovators who are passionate about uplifting multicultural, multigene...
  • 6/7/2024 12:00:00 AM

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Compensation Insights Analyst
  • Compa
  • Newport Beach, CA
  • Compensation Insights Analyst This role is either hybrid in Orange County / Los Angeles or remote in the United States. ...
  • 6/7/2024 12:00:00 AM

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Reporting and Insights Analyst
  • oneworld Alliance
  • Fort Worth, TX
  • About oneworld: oneworld© is a global airline alliance of 13 of the world’s leading airlines - Alaska Airlines, American...
  • 6/6/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$68,306 to $93,070

Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020