Customer Insights Analyst jobs in Delaware
Customer Insights Analyst analyzes customer and consumer data and research to identify trends, key indicators, patterns, and insights. Assists in developing and conducting focus groups, surveys, competitor intelligence studies, and industry research to support product development, category/brand management and marketing or sales initiatives. Being a Customer Insights Analyst uses market research and statistical methodologies and tools to perform analysis. Performs data collection, input, and aggregation processes to develop and maintain research databases. Additionally, Customer Insights Analyst requires a bachelor's degree. Typically reports to a supervisor. The Customer Insights Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Insights Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Insights Analyst jobs
Portfolio Analytics and Partner Insights Analyst
- Barclays Bank US
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Wilmington, DE
FULL_TIME
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Wilmington, DE
As a Barclays, Portfolio Analytics and Partner Insights Analyst, you will manage a team responsible for supporting the Cobranded Card portfolio strategy and execution through analytics. You will support identify profit pools across existing and new potential partners; work collaboratively with product managers to develop compelling value propositions for designed targets within the profit pools; and oversee the development of statistical and financial models for market analysis, opportunity assessment, and impact evaluation.
Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We currently offer a hybrid working model where colleagues have the flexibility to split their time working from home and an office. Everyone has the opportunity to integrate their professional and personal lives through this dynamic working model.
What will you be doing?- Developing relevant benchmarks, and ad-hoc analytics to support the cobrand partner strategy, and identify ways to profitably grow the relationship
- Executing new Partner contracts in the Request For Proposal (RFP) process and participate in due diligence
- Being responsible for engaging in value proposition development through profit pool and risk/reward lens
- Embedding a clearly articulated risk culture within Credit and Data Analytics which reflects Barclays Purpose and Values
- Absorbing and explaining the impacts changes in trends, metrics, populations have on the underlying P&L
- Collaborating within multiple analytical and data environments including AWS, SAS and Tableau
- Bachelor’s degree is required, preferably in a quantitative discipline
- Proven experience and knowledge of data analysis/data modelling with credit cards and bureau data – using SQL/ SAS/ Python/ other
- Critical mind-set with a proactive nature, and ability to build and challenge solutions to complex problems
- Solid communication and interpersonal skills, with the ability to adapt to different types of audiences
In addition to the skills required to execute the job well, we're looking for people with the following capabilities to grow and contribute to our culture:- Empathy: An ability to see a situation from another person’s perspective
- Ownership: A strong sense of pride in your work
- Connection: Build relationships with partners and colleagues
- Innovation: Openness to finding creative solutions
- Persistence: Desire to go above and beyond when necessary to get the job done
- Collaboration: Work well with others while building projects together
- Masters or PhD in a quantitative discipline
- Extensive analytical experience in financial services industry and credit card P&L knowledge
- Solid experience with SAS/SQL/Python or other relevant statistical tools
- Experience with advanced data science/machine learning
Where will you be working?
Barclays’ Wilmington campus boasts a recently renovated office space featuring a cafe, coffee bar, wellness breakout spaces and more. The campus is located along the historic Wilmington Riverfront where a glance out our windows reveals a scenic look at the Christina River and a growing riverfront community of luxury apartments, shops and restaurants. Additionally, the Wilmington train station is a short walk away, making travel from New York and Washington, DC fast and convenient.
We offer an environment that enables you to thrive and make an impact. Our colleagues are hard-working, focused on solutions, and collaborative. Here you will find people helping people at every level. Our culture is dedicated to innovation and maintaining a sense of balance and well-being.
- 4 Days Ago
Strategic Director, Customer Insights & Marketing Innovations
- Get It Recruit - Executive
-
Wilmington, DE
FULL_TIME
- About The OpportunityAre you enthusiastic about utilizing data to enhance marketing strategies and customer experiences? An exciting opportunity awaits for a proactive VP/Managing Director to lead our...
- Just Posted
Practice Transformation Specialist
- Quality Insights
-
Dover, DE
FULL_TIME
- The Practice Transformation Specialist (PTS) is responsible for encouraging physicians and physician practices to explore the benefits, challenges, and opportunities in improving health outcomes and p...
- 28 Days Ago
2025 Global Finance & Business Management Analyst Program - Newark, DE Corporate Controllers Track – Summer Analyst (Insights Programs)
- JPMorgan Chase
-
Newark, DE
FULL_TIME
- The Global Finance & Business Management Analyst Program – Corporate Controllers Track is designed to attract undergraduates who are interested in early exposure to financial services careers and comm...
- 8 Days Ago
Insights Consultant
- Kimberly-Clark
-
Dover, DE
FULL_TIME
- Insights Consultant Job Description You’re raising the stakes for your career to do more. Learn more. Impact more. Here, your innovation, ideas, and technical curiosity will help us deliver better car...
- 1 Day Ago
Customer Remediation Analyst - AVP - Hybrid
- Citi Private Bank
-
Wilmington, DE
FULL_TIME
- The Data/Information Mgt Sr Anlst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-...
- 19 Days Ago
Customer Insights Analyst jobs at Popular Companies
Insights Analyst
- Media.Monks
-
New York, NY
- THE ROLE: The Insights Analyst will be tasked with leading some of Decoded's most important and valuable relationships. ...
- 6/9/2024 12:00:00 AM
Insights Analyst
- U.S. Bancorp
-
Minneapolis, MN
- Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysi...
- 6/9/2024 12:00:00 AM
Insights Analyst
- U.S. Bancorp
-
Knoxville, TN
- Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysi...
- 6/9/2024 12:00:00 AM
Marketing Insights Analyst
- PharmaCord
-
Jeffersonville, IN
- Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by ...
- 6/9/2024 12:00:00 AM
Insights Analyst
- Catena Solutions
-
Chicago, IL
- Category Insights Analyst Various projects for food and beverage organizations Summary: Category Insights Consultant wil...
- 6/8/2024 12:00:00 AM
Insights Analyst 3
- E&J Gallo Winery
-
Modesto, CA
- Provides data and analytical support for Commercial Insights & Strategy and develops insights from market research and o...
- 6/8/2024 12:00:00 AM
Senior Insights Analyst
- IW Group Inc.
-
- IW Group is searching for thinkers, dreamers, and innovators who are passionate about uplifting multicultural, multigene...
- 6/7/2024 12:00:00 AM
Compensation Insights Analyst
- Compa
-
Newport Beach, CA
- Compensation Insights Analyst This role is either hybrid in Orange County / Los Angeles or remote in the United States. ...
- 6/7/2024 12:00:00 AM
About Delaware
Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the second-smallest state in the United States after Rhode Island. Delaware is bounded to the north by Pennsylvania; to the east by the Delaware River, Delaware Bay, New Jersey and the Atlantic Ocean; and to the west and south by Maryland. Small portions of Delaware are also situated on the eastern side of the Delaware River sharing land boundaries with New Jersey. The state of Delaware, together with the Eastern Shore counties of Maryland and two co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Insights Analyst jobs
$77,725 to $105,903
Most Popular Cities in Delaware for Customer Insights Analyst Jobs
What does a Customer Insights Analyst do?
Customer Insights Analyst in Harlingen, TX
Customer and Channel Data and Insights Analyst Apply IT and Telecommunication, South Africa Gauteng R.
January 07, 2020
Customer Insights Analyst in San Antonio, TX
With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.
December 08, 2019
They’re not only looking at what kind of product customers might want or need but how will it look and feel to them? If a product doesn’t have what you need or doesn’t function as appealingly as others, what good is it? Key elements such as aesthetics, usability, and ‘feel’ are integral to the user experience.
December 20, 2019
Customer Insights Analyst in Las Cruces, NM
You will work closely with the Big Data Team and Group to deliver predictive models and develop pro-active and reactive care strategies to eliminate & deflect calls to the most appropriate & efficient channel, and deliver better customer experiences.
December 30, 2019
Find out additional context about customer reviews and expert research (Magic Quadrant for Data Quality Tools) to supplement your analysis.
February 06, 2020