Credit Card Fraud Investigator, Sr. jobs in Alaska
Credit Card Fraud Investigator, Sr. investigates suspected fraudulent use of credit cards issued by the organization. Interviews individuals involved and coordinates investigations with law enforcement personnel. Being a Credit Card Fraud Investigator, Sr. analyzes loss trends and makes recommendations to prevent further loss. Requires a bachelor's degree. Additionally, Credit Card Fraud Investigator, Sr. typically reports to a supervisor or manager. The Credit Card Fraud Investigator, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Credit Card Fraud Investigator, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Recently Added Credit Card Fraud Investigator, Sr. jobs
- Global Credit Union
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Anchorage, AK
FULL_TIME
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Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
- Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
- Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
- Create affidavits and send to branches/members with support documentation.
- Process inbound mail for Fraud Operations.
- Locate surveillance and review recorded calls to support investigations.
- Create and send collection letters to other financial institutions to mitigate loss.
- Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
- Perform other duties as assigned.
- Fraud Operations Specialist I (Category 14): $41,484 - $60,567 annually
- Fraud Operations Specialist II (Category 13): $44,803 - $66,309 annually
- Fraud Operations Specialist III (Category 12): $48,387 - $73,549 annually
- Senior Fraud Operations Specialist (Category 11): $52,258 - $81,523 annually
- Short-term and long-term incentives
- Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
- 401(k) plan with a 5% match
- Employee Assistance Program (EAP)
- Life and disability coverage
- Voluntary cash benefits for accident, hospitalization and critical illness
- Tuition Reimbursement
- Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
- Click here to view Global’s comprehensive Benefits Programs.
- 1 Month Ago
Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions. Comfortable with technology. Ability to understand and apply regulations and procedures to case evaluations.
Tenure: Fraud Operations consists of these non-supervisory titles: Fraud Operations Specialist I, Fraud Operations Specialist II, Fraud Operations Specialist III, Senior Fraud Operations Specialist. Primary responsibilities based on roles: support (Specialist I), case intake (Specialist II), investigations (Specialist III), deep-dive investigations (Senior Specialist). Promotion opportunities are available once performance meets or exceeds expectations.
Compensation
Salary Pay Range:
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Equal Opportunity Employer
- Nuvision Federal Credit Union
-
AK-Working Remotely Nuvision, US, AK
FULL_TIME
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- Matanuska Valley Federal Credit Union
-
Wasilla, AK
FULL_TIME
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- Mac Federal Credit Union
-
Fairbanks, AK
PART_TIME
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- US Internal Revenue Service
-
Anchorage, AK
FULL_TIME
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- Allied Universal
-
Anchorage, AK
FULL_TIME
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Credit Card Fraud Investigator, Sr. jobs at Popular Companies
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-
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-
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- Capital Farm Credit
-
Bryan, TX
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-
Hondo, TX
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-
Cleveland, OH
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- Vantage Bank
-
Mcallen, TX
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