Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
ARE WE THE COMPANY FOR YOU?
Are you looking for a position that you can really enjoy? Cornerstone Financial Credit Union is truly a positive and fun place to work! Our employees love working together as a team, learning new things, and helping others! We value our employees and provide excellent benefits and the opportunity to grow in a professional business environment. We are looking for a full time Collections Specialists to join our growing team! This position is located at our Nashville location.
ABOUT CORNERSTONE FINANCIAL CREDIT UNION:
Cornerstone Financial Credit Union currently has six locations that surround the Nashville area. These locations serve over 45,000 members. Founded in 1955, Cornerstone Financial Credit Union is guided by the philosophy of people helping people. At Cornerstone, we not only offer the most competitive rates possible, but also provide exceptional service to our members and their families. We are Not for profit, Not for Charity, but for Service.
IS THIS POSITION FOR YOU?
The Collections Specialist is responsible for the control of delinquent loan accounts, credit card accounts, and accounts in overdraft. Assists in other areas of the department including Insurance and Records.
DUTIES AND RESPONSIBILITIES
JOB SPECIFICATIONS:
A high school diploma is required. College, business school, or other post high school business training is helpful.
Prefer a minimum of one year's experience in collecting consumer loan accounts. Other financial institution experience is desirable. Personal computer experience is required.
Most essential functions of this position are performed while seated at a desk. Extensive telephone and computer work is performed that requires good verbal and written communication skills. High attention to detail and accuracy is required. The ability to travel off-site is sometimes required. This is a high stress position due to the nature of the process of collecting delinquent accounts; therefore, emotional stability is a must.
Other
A valid Tennessee driver's license is required as a company car may be used from time to time in the performance of the duties of this position.
PERSONAL QUALIFICATIONS:
Must be an effective communicator with a professional telephone voice. Strong initiative, consistency in work habits, and attitude are also required traits. Must be able to function as a team player and cooperate with co-workers, members, and business associates.