Description

Job Summary:

Credit Manager will be responsible for the overall credit-granting process within Nexus Cooperative. This role will optimize company sales and reduce bad accounts by maintaining the NEXUS credit policies. The Credit Manager will assess potential customers’ creditworthiness and conduct periodic reviews of current Nexus customers. The Credit Manager will review and update the company's credit policy and monitor payments and bad accounts. This role will also maintain records of company Notes Receivables, working with the CFO and Controllers. 

Duties/Responsibilities:

• Help establish and maintain NEXUS credit policies and procedures.
• Set-up and maintain new customer accounts and credit levels based upon NEXUS credit policy.
• Evaluate ongoing customers’ accounts creditworthiness as per NEXUS credit policy.
• Review of company terms and conditions to ensure they follow NEXUS credit policy and are consistent within the organization.
• Due diligence related to risk management of NEXUS receivables and credit levels given to customers.
• Customer interaction, including calls, emails, meetings, and sales team interactions.
• Responsible for consistent application of policy and any co-guaranty with third party customer financing institutions.
• Compile, enter, and monitor information pursuant to direct reporting process.
• Monthly review of bad debts and assistance with bad debt provision analysis.
• Participate in committees or workstreams as needed to represent the credit function.
• Analysis of guarantors as needed to support credit underwriting.
• Correspond and report appropriate information to various teams.
• Analysis in adherence with established credit review procedures and regulatory guidelines.
• Assist in the legal, demand letter and as needed court appearances related to collections.
• Support the delivery of internal and external audit requirements.
• Help design and maintain NEXUS branded customer financing options.
• Collaborate with outside customer financing institutions.
• Monitor balances due for each customer within an assigned portfolio.
• Build and maintain effective working relationships with colleagues, peers, and team members.
• Experience leading cross-functional teams to cohesively manage business operations and deliver value.
• Stay updated on industry trends, best practices, and emerging technologies to ensure that our talent development      programs remain relevant and effective.
• Identify areas for process improvement and efficiency gains.
• Perform other duties as required

Requirements

Required Skills/Abilities: 

• A critical thinker, negotiator, and problem solver.
• Demonstrated continuous improvement on the job.
• A collaborator with sound decision making skills.

· Excellent verbal, written communication, and interpersonal skills.

· Excellent organizational skills with attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Ability to adapt to the needs of the organization and employees.

· Ability to prioritize tasks.

· Business acumen partnered with attention to the human element.

· Maintain high ethical standards.

· Proficient with Microsoft Office Suite or related software.

· Self-starter and ability to function with little oversight.

Education and Experience:

• Bachelor's or Graduate's Degree in accounting, business, or computer science; or related fields and/or proven work experience as credit manager.
• Experience with SQL, AS/400, and R Language software and systems.
• Experience with billing systems and enterprise resource planning. 
• Fluency in billing systems and general ledger.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position:

• The employee is regularly required to talk or hear. 
• The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
• The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Prolonged periods sitting at a desk and working on a computer.
• The noise level in the work environment is typically low to moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.