Contact Center Sales Coach jobs in West Virginia
Contact Center Sales Coach designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Being a Contact Center Sales Coach supports evaluating sales performance and product knowledge. May require a bachelor's degree. Additionally, Contact Center Sales Coach typically reports to a manager or head of a unit/department. The Contact Center Sales Coach gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Sales Coach typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Sales Coach jobs
Senior Sales Engineer, Cloud Contact Center Solutions
- Concentrix
-
Mountain Home, WV
FULL_TIME
-
Job Title:
Senior Sales Engineer, Cloud Contact Center Solutions
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:- Challenge Conventions
- Deliver outcomes unimagined
- Create experiences that go beyond WOW
Within our Software Solutions team, you will innovate and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and seize new opportunities! Our transformative solutions are powered by artificial intelligence, machine learning, learn from new insights, and seize new opportunities! Our transformative solutions are powered by artificial intelligence, machine learning, facial recognition, cloud solutions and Big Data analytics. You will utilize design thinking, secure engineering practices and lean agile methods to create unique intellectual property, and produce high quality, secure & solutions for clients across several industry sectors.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Senior Sales Engineer/Solutions Architect experienced solutioning CCaaS solutions that deliver outstanding Customer Experience. Expertise in one or more market leading CCaaS solutions (Avaya, Genesys, Amazon, NICE, Five9s, etc.) with an emphasis on customer-facing demo in proof of concept design.
Your Impact:- Review RFP requirements while leading solution design
- Develop and deliver technical presentations
- Provide technical product expertise during sales opportunities, both in person and remotely, to include providing live product demonstrations
- Build and configure demo scenarios in Genesys or NICE CXone Cloud Admin and Architect including ACD, IVR, outbound dialers, queuing, skilling, quality, ACD, Email, Web Messaging, and SMS and other digital channels
- 7 years of technology related sales or business development experience with direct field experience selling complex transformational technology solutions to Fortune 5000 companies.
- A bachelor's degree in engineering, computer science or MIS, or equivalent experience.
- Genesys Cloud certification
- Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS
- Experience working with Google Cloud, AWS / AWS AI and ML, AWS Lambda, Amazon Lexbots, and Microsoft Azure
- Knowledge of other contact center platforms and VoIP protocols
- Experience interacting with customers, senior-level personnel and Team members
- Proficiency in Microsoft Office products including MS PowerPoint, MS Excel, MS Word, MS Teams and MS Outlook
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:- English
- Spanish
If you wish to review the Affirmative Action Plan, please click here.
R1459471
- 7 Days Ago
Contact Center Supervisor
- AMSG
-
Shepherdstown, WV
FULL_TIME
- Advanced Management Strategies Group (AMSG) needs a full-time Contact Center Supervisor to join an existing team supporting the Department of Veterans Affairs, Veterans Experience Office’s Customer Ex...
- 1 Day Ago
Contact Center Supervisor
- KSA Integration
-
Shepherdstown, WV
FULL_TIME
- Description KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) compreh...
- 2 Months Ago
Temporary Hurricane Contact Center Agent
- MCI Jobs
-
Virginia, WV
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 3 Days Ago
Temporary Hurricane Contact Center Agent
- MCI Military Recruitment
-
Virginia, WV
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 3 Days Ago
Temporary Hurricane Contact Center Agent
- MCI Careers
-
Virginia, WV
TEMPORARY
- LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
- 5 Days Ago
Contact Center Sales Coach jobs at Popular Companies
Sales Coach
- Alli Addiction Services
-
Grove City, OH
- Role Description This is a full-time, hybrid role located in Grove City, OH, with flexibility for some remote work. As a...
- 6/10/2024 12:00:00 AM
Sales Trainer
- Excelligence Learning Corporation
-
Shelton, CT
- About Excelligence: Excelligence is a leading provider of educational products and solutions, committed to enhancing the...
- 6/10/2024 12:00:00 AM
Sales Trainer
- Laser Photonics Corporation
-
Maitland, FL
- Laser Photonics, based in Orlando, Florida, is a leading brand in industrial-grade laser solutions, specializing in mark...
- 6/10/2024 12:00:00 AM
Sales Trainer
- Clayton
-
Maryville, TN
- Duties / Responsibilities: Develop and deliver training programs that assist internal and external teams and individual ...
- 6/10/2024 12:00:00 AM
Sunroom Sales Trainer
- Great Day Improvements: A Family of Brands
-
Cincinnati, OH
- Overview: Champion Windows - Sunroom Sales Trainer As the Sunroom Sales Trainer, you will maximize sales representative ...
- 6/9/2024 12:00:00 AM
Sales Trainer
- Waste Pro USA, Inc.
-
Longwood, FL
- The Sales Trainer provides sales training, mentoring, and support services to educate sales staff from the point of thei...
- 6/8/2024 12:00:00 AM
Sales Trainer
- Texas Quality Plumbing
-
Houston, TX
- Are you a highly motivated and results-driven individual? Do you have a way with people and a talent for teaching others...
- 6/8/2024 12:00:00 AM
Sales Trainer
- Laser Photonics
-
Orlando, FL
- Job Description Job Description Laser Photonics, based in Orlando, Florida, is a leading brand in industrial-grade laser...
- 6/6/2024 12:00:00 AM
About West Virginia
West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston.
West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Sales Coach jobs
$42,378 to $58,234