Contact Center Representative jobs in Georgia
Recently Added Contact Center Representative jobs
Contact Center Representative- WFH
- RemoteWorker US
-
Covington, GA
FULL_TIME
-
Job Description
Job Description
Description:
Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who fit their specific business needs.
Summary:
The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two (2) years of customer support experience working in a remote call center environment and is comfortable reading scripts.
As the voice of our company, the Call Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.
Requirements:- Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs
- Follow communication scripts and use knowledge of products and services to go off-script when necessary
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
- Meet daily qualitative and quantitative targets. Achieve all objectives for service, productivity, and quality standards
- Must have a Windows, Apple desktop/laptop or Chromebook
- Access to high-speed internet
- Dedicated workspace
- Processor: Intel i5 8th Generation, Intel Celeron N4500 or AMD Ryzen 5 series or newer
- Processor: macOS 11 or newer (Big Sur 11, Monterey 12, Ventura 13, & Sonoma 14)
- RAM & CPU: less than 80% usage
- RAM (physical memory): minimum 8 GB
- Minimum of 2 years experience providing customer support in a call center environment
- Minimum of 2 years working remotely
- High School diploma or equivalent
- Strong experience with technology and proficiency with computers, including Google Workplace (formally G Suite), Google Chrome, and CRM software
- Strong typing and data entry skills
- Bilingual in Spanish is highly preferred
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Strong time management and decision-making skills
- 5 Days Ago
Contact Center Representative - Remote
- LQ Digital
-
Georgia, GA
FULL_TIME
- LQ Digital is performance marketing agency with a single mission: To help brands grow by acquiring their best customers.The company is $50M in revenue and is profitable. It's backed by private equity ...
- 6 Days Ago
Contact Center Representative
- Credit Union of Georgia
-
Marietta, GA
FULL_TIME
- DescriptionCome join an organization that's a certified Great Place to Work! Learn more here.Are you looking for a rewarding career with an organization that puts people first? Credit Union of Georgia...
- 25 Days Ago
Financial Contact Center Representative
- MCI Military Recruitment
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Savannah, GA
FULL_TIME
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING THE FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for F...
- 2 Months Ago
Financial Contact Center Representative
- MCI Jobs
-
Savannah, GA
FULL_TIME
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING THE FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for F...
- 2 Months Ago
Financial Contact Center Representative
- MCI Careers
-
Savannah, GA
FULL_TIME
- LOCATIONSavannah, GA JOB TYPEFull-Time & Part-Time PAY TYPESHourly Bonus SALARY$11.10 - $16.10 / hour BENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life ...
- 2 Months Ago
Contact Center Representative jobs at Popular Companies
Contact Center Representative
- Credit Union of Georgia
-
Marietta, GA
- Job Description Job Description Are you looking for a rewarding career with an organization that puts people first? Cred...
- 6/11/2024 12:00:00 AM
Contact Center Representative
- Clearwater Credit Union
-
Missoula, MT
- Job Description Job Description Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. ...
- 6/11/2024 12:00:00 AM
Contact Center Representative
- One Nevada Credit Union
-
Las Vegas, NV
- Looking for a career opportunity in banking? At One Nevada Credit Union, employees matter and we could have the perfect ...
- 6/11/2024 12:00:00 AM
Customer Contact Center Representative
- California Association of Realtors
-
Los Angeles, CA
- Job Description Job Description Are you someone who enjoys helping others by fielding a variety of calls ranging from si...
- 6/11/2024 12:00:00 AM
Contact Center Representative
- Caliber Collision
-
Lewisville, TX
- Service Center CSCS TX Job Summary Contacts potential and current customers and solicits sales by telephone and provides...
- 6/10/2024 12:00:00 AM
Contact Center Representative- WFH
- Tivly
-
Addison, TX
- Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
- 6/10/2024 12:00:00 AM
Contact Center Representative- WFH
- Tivly
-
Covington, GA
- Job Type Full-time Description Tivly is one of the fastest-growing, profitable insurtech companies, connecting businesse...
- 6/10/2024 12:00:00 AM
Contact Center Representative
- First Commerce Credit Union
-
Tallahassee, FL
- Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
- 6/8/2024 12:00:00 AM
About Georgia
Georgia is a state in the Southeastern United States.Beginning from the Atlantic Ocean, the state's eastern border with South Carolina runs up the Savannah River, northwest to its origin at the confluence of the Tugaloo and Seneca Rivers. It then continues up the Tugaloo (originally Tugalo) and into the Chattooga River, its most significant tributary. These bounds were decided in the 1797 Treaty of Beaufort, and tested in the U.S. Supreme Court in the two Georgia v. South Carolina cases in 1923 and 1989.
The border then takes a sharp turn around the tip of Rabun County, at latitude 35°N, thou...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$32,294 to $42,433
Most Popular Cities in Georgia for Contact Center Representative Jobs
What does a Contact Center Representative do?
Contact Center Representative
Receive and document customer concerns.
May 19, 2023
Collects relevant caller data accurately and quickly during the telephone conversation.
May 05, 2023
Documents and enters information in related systems.
April 28, 2023
Contact Center Representative in San Antonio, TX
Manage customer requests from channels other than phone (eg.
March 28, 2023
Contact Center Representative in Salt Lake City, UT
Requires general knowledge of the organization, its services and policies and procedures.
May 13, 2023