Contact Center Representative - Inbound jobs in Texas
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
Contact Center Representative
- FiStaff, Inc.
-
Houston, TX
FULL_TIME
-
Join Our Team! Contact Center Representative Are you ready to be the voice of exceptional service for our members? We are seeking enthusiastic individuals to join our team as Contact Center Representatives. In this pivotal role, you will be the first point of contact for our members, providing top-notch service via telephone, fax, and email for their loan and account needs. Why Work With Us?
Make an Impact: Every call is an opportunity to make a difference in our members' financial lives.
Career Growth: Opportunities to learn and grow within a dynamic financial institution.
Team Collaboration: Join a supportive team dedicated to success.
Competitive Benefits: Enjoy a comprehensive benefits package and work-life balance. Key Responsibilities:
Member Service Excellence: Provide accurate, courteous, and professional service to all members and potential members.
Cross-Selling: Identify cross-sell opportunities and promote services and products to meet member needs.
Efficient Transactions: Process member transactions with precision.
Account Management: Maintain member account information with attention to detail and confidentiality.
Timely Responses: Answer incoming calls promptly and respond to correspondence within one business day.
Professional Communication: Provide financial information and cross-sell services via telephone, email, and fax.
Flexibility: Handle multiple projects with strong organizational skills and a proactive attitude. Performance Measurements:
Provide accurate, courteous, and timely phone service to all members.
Process member transactions with zero errors, ensuring member satisfaction.
Maintain a professional atmosphere for the department.
Identify Cross-sell Opportunities And Promote Services To Members. Qualifications
Experience: One month to twelve months of similar customer service experience.
Education: High school diploma or GED.
Interpersonal Skills: Ability to build relationships and resolve conflicts with diplomacy and tact.
Technical Proficiency: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with email systems.
Detail-Oriented: Strong attention to detail, follow-through, and organizational skills.
Proactive Attitude: Take initiative, work independently, and collaborate effectively with the team. If you're ready to be the friendly voice our members rely on, we want to hear from you! Join us in providing outstanding service and financial solutions to our members. Apply today and become a vital part of our team dedicated to excellence! We are an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. - Just Posted
Contact Center Representative
- Michigan Credit Union League
-
Marshall, TX
FULL_TIME
- Organization: Marshall Community CU Date Posted: January 8, 2024 Region: Southwest Michigan Location of Position: Marshall Position Level: Entry Are you ready to join a dedicated and supportive group ...
- 28 Days Ago
Contact Center Representative
- Mindlance
-
Plano, TX
FULL_TIME
- Company DescriptionMindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Descripti...
- 2 Days Ago
Contact Center Representative - Remote
- LQ Digital
-
Dallas, TX
FULL_TIME
- LQ Digital is performance marketing agency with a single mission: To help brands grow by acquiring their best customers.The company is $50M in revenue and is profitable. It's backed by private equity ...
- 4 Days Ago
Contact center representative
- Jackson Hewitt
-
Mount Pleasant, TX
FULL_TIME
- At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We take pride in that. The...
- 1 Day Ago
(On-Site) Contact Center Representative
- Rave Financial
-
Beaumont, TX
FULL_TIME
- RoleTo assist members and potential members with their Credit Union needs; explain and set up new services, process loan applications, respond to problems, and directs members to the appropriate peopl...
- 1 Day Ago
Contact Center Representative - Inbound jobs at Popular Companies
Contact Center Representative
- PINK JEEP TOURS INC
-
Sedona, AZ
- Job Details Job Location Pink Jeep Tours LLC - Sedona - Sedona, AZ Position Type Full Time Salary Range $16.50 Hourly Jo...
- 6/2/2024 12:00:00 AM
Contact Center Representative
- Clearwater Credit Union
-
Missoula, MT
- Job Description Job Description Clearwater Credit Union is the largest CDFI and second largest credit union in Montana. ...
- 6/1/2024 12:00:00 AM
Contact Center Representative
- Credit Union of Georgia
-
Marietta, GA
- Job Description Job Description Are you looking for a rewarding career with an organization that puts people first? Cred...
- 6/1/2024 12:00:00 AM
Contact Center Representative-OB2
- Dental Implants GPS - REMOTE
-
Dana Point, CA
- Job Description Job Description We are looking for a highly motivated contact center agent who is motivated by helping p...
- 6/1/2024 12:00:00 AM
Contact Center Representative
- FLORIDA CREDIT UNION
-
Gainesville, FL
- Job Details Job Location Fort Clarke - Gainesville, FL Position Type Full Time Description Contact Center Representative...
- 5/31/2024 12:00:00 AM
Contact Center Representative
- First Commerce Credit Union
-
Adel, GA
- Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
- 5/30/2024 12:00:00 AM
Contact Center Representative
- First Commerce Credit Union
-
Tallahassee, FL
- Come grow with us! First Commerce is expanding, and we want you to join our dynamic, winning team. At FCCU, you can expe...
- 5/29/2024 12:00:00 AM
Contact Center Representative I
- Educational Federal Credit Union
-
Miami, FL
- Job Summary: The Contact Center Representative performs an essential service role by providing world class experience to...
- 5/29/2024 12:00:00 AM
About Texas
Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast.
Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$32,611 to $42,850