Contact Center Quality Manager jobs in Georgia

ADMA BioCenters is an FDA licensed facility specializing in the collection of human plasma used to make special medications for the treatment and prevention of diseases. If you are looking for a dynamic, innovative, growing company in the biopharmaceutical industry that is committed to excellence and integrity, then consider ADMA BioCenters. We currently have an exciting opportunity available for a Center Quality Manager!

This position ensures all Center activities are performed in accordance with Standard Operating Procedures (SOPs) and the Center is ready for inspection by regulatory agencies at any time.

The Center Quality Manager (CQM) assists in the development of policies, procedures, and processes to ensure the necessary requirements and controls are appropriately addressed in an effort to reduce or eliminate the potential of errors. This may be identified through scheduled audits, performance observations, or record review.

This position gathers, compiles and interprets center data and information from records or direct observation to provide appropriate monitoring of all quality initiatives and programs. The CQM is responsible for ensuring an appropriate investigation of any deviations from process or procedure is complete. The investigation may require root cause analysis and effective corrective or preventative actions. Monitoring for the recurrence or the potential for recurrence is a critical component of data analysis.

Education Requirements:

Bachelor's degree or equivalent professional experience.

Experience Requirements:

A minimum of one year of Quality Assurance experience in a Donor Center or similar Quality Assurance or medical field experience.

*Must be available to work any day Sunday through Saturday*

In addition to competitive compensation, we offer a comprehensive benefits package including:

• 401K plan with employer match and immediate vesting
• Medical, Vision, Life and Dental Insurance
• Pet Insurance
• Company paid STD and LTD
• Paid Time Off (within the first year)
• Tuition Assistance (after the first year)

ADMA Biologics, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

ADMA Biologics is an Equal Opportunity Employer.