Contact Center Quality Assurance Auditor jobs in New Jersey

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Validation Specialist
  • The Assurance Group
  • Morris, NJ FULL_TIME
  • Packaging Manufacturer of Cosmetics is seeking a Quality Assurance Validation Specialist to join their team. This position is primarily responsible for reviewing and overseeing the validations executions for testing, equipment, batch processes, facility and cleaning of cosmetic & OTC manufacture and production.

    The Quality Assurance Validation Specialist will be responsible for:

    · Reviews and approves validation master plans, validation protocols, validation reports, validation deviations, SOP’S and other validation documentation in support of product release.

    · Reviews and coordinates with Tech Service team the validation plan, schedule and organize new & existing validation projects including laboratory equipment, water systems, manufacturing and filling equipment, manufacturing and filling processes, plant systems, storage facilities and cleansing & sanitization processes.

    · Managing the validations execution with the appropriate departments and personnel and, to provide them with the correct training of the validation protocol requirements.

    · Provides technical input on validation deviations, proposes site-specific validation procedures and shared practices as applicable.

    · Coordinates with Tech Service team the qualification IQ/OQ/PQ activities with manufacture, production, sanitization, quality control and outside testing facilities providing leadership, guidance and training.

    · Reviews and approves protocols for validation/qualification IQ/OQ, PQ of existing processes, methods and equipment according to approved protocols and SOPs.

    · Reviews the validation documents to analyze data, adjust where needed to confirm that a manufacturing or production process has consistent results and meets regulatory standards.

    · Troubleshooting / investigating validation-related deviations.

    · Maintaining organization and archival of completed validation and qualification document packages.

    · Work with Tech Service team, manufacturing and Production to generate Failure Mode & Effects Analysis (FMEA) and risk assessments of new projects.

    Job Requirements

    · 3 years relevant experience in validation / batch processing role (regulated Cosmetic or Pharmaceutical industry)

    · Familiar with validation discipline and processes.

    · Familiar with CAPAs, Change Controls, OTC, FDA audits & investigations.

    · Adept at Microsoft Office suite.

    · Positive attitude, to adapt to fast changes, work under a lot of pressure, teamwork and have initiative. Bilingual is a plus.

    For immediate consideration, please send resume outlining your related validation experience.

    No relocation offered.

    About the Assurance group

    Securing top talent for our clients has been a passion for our each of our recruiters who have been representing the Assurance group for over 20 years. We work with some of the best companies in every industry….they are essential, entrepreneurial and enthusiastic about the future. Our tenure has given us the tremendous advantage to maintain relationships with both our clients and candidates

    #IND2

    Job Type: Full-time

    Pay: $65,000.00 - $70,000.00 per year

    Benefits:

    • 401(k)
    • Health insurance
    • Paid time off

    Experience level:

    • 3 years

    Schedule:

    • Monday to Friday

    Work setting:

    • In-person
    • Manufacturing facility

    Work Location: In person

  • 4 Days Ago

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Quality Assurance Auditor
  • Elizabethtown Gas
  • Union, NJ FULL_TIME
  • Position SummaryA career in Natural Gas Quality Assurance will provide the opportunity to develop and implement programs to establish and maintain quality and safety standards of existing products and...
  • Just Posted

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Auditor
  • CGS Federal (Contact Government Services)
  • Trenton, NJ FULL_TIME
  • Employment Type: Full-Time, Mid-LevelDepartment: FinancialCGS is seeking a highly skilled Auditor to provide general auditing and accounting services in support of fraud investigations involving poten...
  • 2 Days Ago

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Auditor
  • CGS Federal (Contact Government Services)
  • Newark, NJ FULL_TIME
  • Employment Type: Full-Time, Mid-LevelDepartment: FinancialCGS is seeking a highly skilled Auditor to provide general auditing and accounting services in support of fraud investigations involving poten...
  • 8 Days Ago

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Senior Auditor
  • CGS Federal (Contact Government Services)
  • Trenton, NJ FULL_TIME
  • Employment Type: Full Time, Mid-levelDepartment: Financial ServicesCGS is seeking a Senior Auditor who will assist the district legal staff by conducting medical claims data analysis, forensic investi...
  • 2 Days Ago

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Quality Assurance Specialist (Call Center/Customer Service Operations)
  • Diamond Braces
  • Englewood, NJ FULL_TIME
  • We are seeking an experienced Quality Assurance Specialist to oversee call center operations and customer service touchpoints to ensure the delivery of a high-quality service model. The Quality Assura...
  • 1 Month Ago

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Quality Control Inspector
  • GForce Life Sciences
  • Princeton, NJ
  • Quality Control Inspector – Princeton, New Jersey Must be able to work on a W2 Overview: We are seeking a detail-oriente...
  • 6/10/2024 12:00:00 AM

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Quality Control Inspector
  • ConsultNet Technology Services and Solutions
  • Irvine, CA
  • QC Inspector Irvine, CA- 1st Shift Contract to Hire $22.00- $25.00 an hour Successful candidate will perform inspections...
  • 6/9/2024 12:00:00 AM

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Quality Control Inspector
  • Energy Steel
  • Rochester Hills, MI
  • The QC Inspector is responsible for dimensional inspections, control and maintenance of the calibration system, and the ...
  • 6/8/2024 12:00:00 AM

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Quality Control Inspector
  • APT Electronics, Inc.
  • Anaheim, CA
  • Position Summary: Quality Control Inspector monitors, tests and inspects all processes involved in the production of a p...
  • 6/8/2024 12:00:00 AM

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Quality Control Inspector
  • Franco Whole Foods, LLC
  • San Diego, CA
  • Job Description Job Description Job Title: Quality Control Inspector Department: Quality Assurance Reports to: Quality A...
  • 6/8/2024 12:00:00 AM

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Quality Control Inspector
  • Aerotek
  • Eagleville, PA
  • One of our large manufacturing companies located in Audubon, PA is looking for QC Inspectors to join their 1st and 2nd s...
  • 6/7/2024 12:00:00 AM

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Quality Control Inspector
  • RightTalents LLC
  • Title: Quality Control Inspector Location: Yonkers, NY (Onsite) Duration: 12 Months Work week: 40 hours per week Job Des...
  • 6/7/2024 12:00:00 AM

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Quality Control Inspector
  • Flowserve Corp.
  • Raleigh, NC
  • Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a...
  • 6/6/2024 12:00:00 AM

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$52,474 to $66,733