Contact Center Quality Assurance Auditor jobs in Indiana

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor I
  • berwind
  • Indianapolis, IN FULL_TIME
  • Position Summary
    The Quality Assurance (QA) Auditor I is responsible for batch review and release and assists in investigation of reported product quality issues and internal non-conformance issues. The QA Auditor I is also responsible for meeting all other tasks assigned via their yearly goals set by the Quality Manager. The position reports to the Quality Manager.


    Responsibilities & Duties
    · Aware of GMPs and GLPs and maintains compliance with those regulations
    · Performs batch review and product release activities for the Indianapolis site
    · Prepares paperwork for samples being sent to the QC laboratory.
    · Supports sending samples for external testing.
    · Assists with internal quality audits
    · Perform quality review/audit of incoming raw materials and finished products.
    · Supports the investigation of customer reported product quality issues, internal non-conformance (INC) issues and other manufacturing deviations or problems.
    · Partners with quality control, operations, engineering, maintenance, safety and supply chain to ensure appropriate and timely determination of scope, product impact, root cause and corrective actions of product quality issues, INC issues and other manufacturing deviations.
    · Fosters collaborative relationships focused on high quality investigations, meaningful corrective actions and the reduction of INC issues.
    · Documents all investigation activities in detailed, timely reports utilizing Colorcon’s Customer Support Solution (CSS).
    · Responsible for initiating INC service Requests (SRs)
    · Issue necessary quality paperwork for SR related operations.
    · Assists with new hire training for employees
    · Assists with document retention.
  • Just Posted

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Quality Assurance Auditor - QPCR
  • Labcorp
  • Greenfield, IN FULL_TIME
  • Our Labcorp site in Greenfield, IN, is currently recruiting for a Quality Auditor to support our Molecular Bioanalysis team. Are you looking to expand your career within Labcorp! Do you have QPCR expe...
  • Just Posted

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Quality Assurance Auditor
  • Republic Airways Inc.
  • Indianapolis, IN FULL_TIME
  • Job Category: Quality POSITION PURPOSE Performs quality assurance audits on required maintenance and/or services performed on aircraft, parts and appliances. ESSENTIAL DUTIES To perform this job succe...
  • 2 Days Ago

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Quality Assurance Auditor 2
  • 5TA US Quintiles Laboratories
  • Indianapolis, IN FULL_TIME
  • We are seeking a Quality Assurance Auditor 2 to join Q² Solutions, IQVIA’s laboratory business in Indianapolis, IN.We hire passionate innovators who drive healthcare forward through thoughtful and inc...
  • 30 Days Ago

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Quality Assurance Auditor
  • Tri-Pac Inc
  • South Bend, IN FULL_TIME
  • Quality Assurance AuditorTri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an ...
  • 1 Month Ago

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Quality Assurance Auditor Lead
  • Tri-Pac Inc
  • South Bend, IN FULL_TIME
  • Quality Assurance Auditor LeadTri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seekin...
  • 2 Months Ago

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Quality Control Inspector
  • RightTalents LLC
  • Title: Quality Control Inspector Location: Yonkers, NY (Onsite) Duration: 12 Months Work week: 40 hours per week Job Des...
  • 6/2/2024 12:00:00 AM

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Quality Control Inspector
  • Aerotek
  • Georgetown, DE
  • Description: Our client is looking for a QC inspector for their repair station in Georgetown, DE. Candidates will be wor...
  • 6/2/2024 12:00:00 AM

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Quality Control Inspector
  • Aerospace Dynamics
  • Valencia, CA
  • Job Description Job Description Position Summary: Quality Control inspectors work from blueprints, digital models and cu...
  • 6/1/2024 12:00:00 AM

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Quality Control Inspector
  • GForce Life Sciences
  • Princeton, NJ
  • Quality Control Inspector – Princeton, New Jersey Must be able to work on a W2 Overview: We are seeking a detail-oriente...
  • 5/31/2024 12:00:00 AM

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Quality Control Inspector
  • Professional Recruiters
  • Lehi, UT
  • Job Description Job Description Quality Control (QC) Inspector – Lehi, Utah Are you ready to make an impact as a Quality...
  • 5/31/2024 12:00:00 AM

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Quality Control Inspector
  • ConsultNet Technology Services and Solutions
  • Irvine, CA
  • QC Inspector Irvine, CA- 1st Shift Contract to Hire $22.00- $25.00 an hour Successful candidate will perform inspections...
  • 5/30/2024 12:00:00 AM

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Quality Control Inspector
  • APT Electronics, Inc.
  • Anaheim, CA
  • Position Summary: Quality Control Inspector monitors, tests and inspects all processes involved in the production of a p...
  • 5/29/2024 12:00:00 AM

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Quality Control Inspector
  • Franco Whole Foods, LLC
  • San Diego, CA
  • Job Description Job Description Job Title: Quality Control Inspector Department: Quality Assurance Reports to: Quality A...
  • 5/29/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$46,334 to $58,927