Contact Center Quality Analyst, Sr. jobs in Illinois

About Signode:

With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.

We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect and secure goods during warehousing and transit. Our company is a  materials, processes and automation technology that have revolutionized the sector.

Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.

Benefits:

Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.

Salary: 

$85,000-$120,000

Summary

This role is responsible for providing key analysis and support to the Automation & Packaging Technologies Platform (APT) leadership team and other stakeholders.  The individual will be responsible for monthly financial reporting, as well as management analysis focusing on such areas as sales, gross margin, overhead spending and working capital.  In addition, this role will be highly involved in coordinating the annual planning and quarterly forecasting process across the global platform.  This role is critical in its ability to analyze and interpret complex financial data in order to support accurate and timely strategic and tactical business decisions.   Must have a willingness to travel, including international business (less than 25%).

Essential Functions

• Provide weekly sale, bookings and backlog analysis to the APT leadership team for use in short-term and mid-term decision making
• Key participant in the monthly financial close process for the Platform:
  • Compile, analyze and issue monthly report to APT leadership team
  • Coordinate the monthly P&L and Balance Sheet fluctuation analysis for the platform
  • Prepare presentations and participate in monthly operations review with Signode Corporate
• Help drive the financial planning process for the Platform:
  • Coordinate annual budget process as well as monthly / quarterly forecasts with the individual Business Units within the Platform
  • Participate in long range strategic plan by providing financial modeling around focused strategic initiatives
  • Participate in presenting financial plans to Signode Senior Leadership Team
• Conduct business analysis across specific business units, product lines and functions on an ad-hoc basis including, but not limited to the following:
  • Define and track key performance indicators (KPIs) for the business
  • Sales and margin trend analysis by product, geographic region, customer and end-market; identifying areas for growth as well as profit leakage
  • Overhead spend analysis by major expense type and function
  • Working capital analysis including past due accounts receivable and inventory initiatives
• Support business unit financial groups across the globes by simplifying and standardizing information requests, explaining reporting requirements and providing direction as needed
• Additional duties and responsibilities as assigned

Position Qualifications

Education: Bachelor’s degree in Finance/Accounting; Master’s or financial professional designation preferred.

Experience: 5 years of progressive financial experience.

• Ability to efficiently mine and summarize large amounts of data.
• High proficiency in Excel and PowerPoint.  Microsoft Access or other data management software preferred.
• Experience and working knowledge of financial consolidation systems such as OneStream, Hyperion, Longview or Prophix is preferred.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

• Analysis Skills
• Detail Oriented
• Interpersonal savvy
• Sense of Urgency
• Track Record
• Conceptual Ability

Reasonable Accommodation Statement

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.