Consumer Loan Quality Assurance Manager jobs in California

Consumer Loan Quality Assurance Manager manages a team of auditors who ensure procedures regarding consumer loans are being met according to company guidelines and policies. Makes recommendations for improvements based on findings. Being a Consumer Loan Quality Assurance Manager maintains quality control standards and verifies credit approvals. May require a bachelor's degree. Additionally, Consumer Loan Quality Assurance Manager typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Consumer Loan Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

S
Manager, Consumer Loan Operations
  • SchoolsFirst Federal Credit Union
  • Tustin, CA FULL_TIME
  • We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

    Manager, Consumer Loan Operations

    The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

    Pay Range:

    $113,583.00 - $170,375.00

    Scheduled Weekly Hours:

    40

    What You’ll Be Doing

    Plans, organizes, and directs the Consumer Loan Operations department to ensure maximum accuracy, efficiency and compliance related to processing and funding activities on consumer loans, lines of credit, and credit cards. Monitors service performance of the department to ensure exceptional Member and teammember service within a high volume environment.

    • Directs and monitors the funding process of all Consumer Loan products (Personal, Vehicle, Credit Card, Lines of Credit, Certificate Secured, Student Loan, Specialized School Employee and Teammember loans). Ensures proper steps and forms are completed to support securing collateral on loans.
    • Focuses on the Member's experience as it relates to consumer loan funding and looks to develop or enhance processes that progress the level of service.
    • Coordinates and oversees the funding of indirect loans through our partner programs such as FastTrack, Enterprise, True Car, and Credit Union Direct Lending. Monitors service levels and takes appropriate action as needed.
    • Oversees the Consumer Loan Origination System (CLOS) technical support for Frontline as it relates to the funding process. Ensures that the funding teammembers are trained in CLOS and can assist the Frontline with funding support and technical funding questions.
    • Oversees relationship between Autoland and SchoolsFirst FCU. Works closely with leadership to ensure service standards are met. Meets with leadership on a regular basis to make sure any service and operational issues are resolved in a timely manner.
    • Works with other leaders within the Consumer Lending Division to improve the efficiency and automation of consumer loan products and services. Actively participates in the marketing efforts of our consumer loan products.
    • Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement.
    • Analyzes and compares vendor responses, conducts vendor risk assessment, negotiates contracts, and provides a summary and recommendations as needed. Manages existing vendor relationships, vendor performance, reviews audit reports, and contract renewals.
    • Reviews various reports to ensure that proper tracking is in place to effectively evaluate and improve processes and metrics within the department.
    • Appropriately identifies, evaluates, and manages risk within area and implements risk mitigation strategies and activities as appropriate.
    • Serves as liaison for internal and external audits, including the NCUA and CFPB, relating to department audit activities to ensure that department functions meet regulatory policies and guidelines.

    Additional Job Functions

    • Provides daily support to staff, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
    • Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances.
    • Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives.
    • Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control.
    • Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations.
    • Ensures compliance with state and federal laws as well as any other applicable regulations.
    • Understands the credit union organizational goals and key performance indicators and takes the necessary actions to achieve desired results.
    • Performs other duties as assigned
    • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

    People Management

    Management

    Qualifications

    • High School Diploma required
    • Bachelor's Degree or equivalent years of experience preferred
    • 5-7 years of previous related experience required
    • 1-3 years of previous management experience required
    • Previous experience managing minimum total loan servicing portfolio 200k loans or $1B in consumer loan balances

    Knowledge, Skills, And Abilities

    • Familiar with all federal and state regulatory requirements related to consumer loans
    • Familiar with vendor management

    SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

    At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

    SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

    This organization participates in E-Verify.
  • 3 Days Ago

O
Consumer Program Liaison - Quality Assurance Riverside County
  • Opportunities
  • San Bernardino, CA FULL_TIME
  • SUMMARY: Under the supervision of the Program Manager - Quality Assurance Program is responsible for the coordination of activities designed to identify, develop and fully utilize community residentia...
  • 3 Days Ago

O
Quality Assurance Quality Control Manager
  • Oleumtech Corporation
  • Foothill Ranch, CA FULL_TIME
  • Who we are: OleumTech is a leading manufacturer of wireless IoT communications and industrial automation solutions, including instrumentation. For the past two decades, OleumTech has set the performan...
  • 23 Days Ago

V
Quality Assurance Manager
  • VistaGen Therapeutics
  • South San Francisco, CA FULL_TIME
  • ABOUT THE ROLE Quality Assurance Manager will be a pivotal role in ensuring the highest standards of quality and compliance throughout the product development lifecycle. This position involves oversee...
  • 1 Day Ago

B
Senior Manager, Quality Assurance
  • BioSpace
  • South San Francisco, CA FULL_TIME
  • The PositionAre you ready to make a real difference in patients’ lives and thrive in a fast-paced team-oriented environment? We’re on a mission to revolutionize healthcare through the power of human g...
  • 1 Day Ago

J
Quality Assurance Manager
  • Jobot
  • Orange, CA FULL_TIME
  • Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!Job detailsBonus!This Jobot Job is hosted by Maira GonzalesAre you a fit? Easy Apply now by clicking the...
  • 1 Day Ago

G
Quality Assurance Manager
  • Gravity IT Resources
  • Job Title: QA Manager Location: Austin, TX Job Type: Direct Hire Referral Bonus: $2,000 Summary: The QA Manager is respo...
  • 6/10/2024 12:00:00 AM

H
Quality Assurance Manager
  • Hino Motors MFG USA, Inc.
  • Marion, AR
  • Hino Motors Manufacturing is an OEM that assembles trucks in West Virginia, automotive components in Arkansas, and opera...
  • 6/9/2024 12:00:00 AM

H
QUALITY ASSURANCE MANAGER
  • Hiring Now!
  • Stoughton, MA
  • Our client is currently seeking a QUALITY ASSURANCE MANAGER This job will have the following responsibilities: A growing...
  • 6/9/2024 12:00:00 AM

H
QUALITY ASSURANCE MANAGER
  • Hiring Now!
  • Dallas, TX
  • Our client is currently seeking a QUALITY ASSURANCE MANAGER in Texas.Food manufacturing client is seeking a QA Manager t...
  • 6/8/2024 12:00:00 AM

M
Quality Assurance Manager
  • Matern Staffing, Inc.
  • Stafford, VA
  • Matern Staffing is hiring a QA Manager for a global food manufacturer in Stafford, Va. Food – it’s what fuels our bodies...
  • 6/7/2024 12:00:00 AM

G
Quality Assurance Manager
  • Green Thumb Industries
  • Ocala, FL
  • The Quality Assurance Manager is responsible for managing and enforcing all quality assurance and (QA) operations at GTI...
  • 6/7/2024 12:00:00 AM

E
Quality Assurance Manager
  • Eurofins
  • Little Rock, AR
  • Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services t...
  • 6/7/2024 12:00:00 AM

N
Quality Assurance Manager
  • Nationwide Food Recruiters
  • Florence, SC
  • Nationwide Food Recruiters is happy to bring another great opportunity to the food/bev manufacturing community! Below ar...
  • 6/6/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Manager jobs
$115,794 to $188,561

Consumer Loan Quality Assurance Manager in Gary, IN
Poorly regulated credit standards, a weakness in the economy or unchecked problems within the loan portfolio are the major causes for bank losses and failure.
February 08, 2020
Consumer Loan Quality Assurance Manager in Brownsville, TX
Work involves moderate difficulty in reviewing loan files and documentation for accuracy and acceptance.
February 14, 2020
Consumer Loan Quality Assurance Manager in Poughkeepsie, NY
Consumer loan quality assurance auditing is a specialized field.
December 17, 2019