Consumer Loan Collection Manager jobs in California

Consumer Loan Collection Manager manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Being a Consumer Loan Collection Manager requires a bachelor's degree. Typically reports to a top management. The Consumer Loan Collection Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Consumer Loan Collection Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Manager, Consumer Loan Operations
  • SchoolsFirst Federal Credit Union
  • Tustin, CA FULL_TIME
  • We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

    Manager, Consumer Loan Operations

    The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

    Pay Range:

    $113,583.00 - $170,375.00

    Scheduled Weekly Hours:

    40

    What You’ll Be Doing

    Plans, organizes, and directs the Consumer Loan Operations department to ensure maximum accuracy, efficiency and compliance related to processing and funding activities on consumer loans, lines of credit, and credit cards. Monitors service performance of the department to ensure exceptional Member and teammember service within a high volume environment.

    • Directs and monitors the funding process of all Consumer Loan products (Personal, Vehicle, Credit Card, Lines of Credit, Certificate Secured, Student Loan, Specialized School Employee and Teammember loans). Ensures proper steps and forms are completed to support securing collateral on loans.
    • Focuses on the Member's experience as it relates to consumer loan funding and looks to develop or enhance processes that progress the level of service.
    • Coordinates and oversees the funding of indirect loans through our partner programs such as FastTrack, Enterprise, True Car, and Credit Union Direct Lending. Monitors service levels and takes appropriate action as needed.
    • Oversees the Consumer Loan Origination System (CLOS) technical support for Frontline as it relates to the funding process. Ensures that the funding teammembers are trained in CLOS and can assist the Frontline with funding support and technical funding questions.
    • Oversees relationship between Autoland and SchoolsFirst FCU. Works closely with leadership to ensure service standards are met. Meets with leadership on a regular basis to make sure any service and operational issues are resolved in a timely manner.
    • Works with other leaders within the Consumer Lending Division to improve the efficiency and automation of consumer loan products and services. Actively participates in the marketing efforts of our consumer loan products.
    • Provides consultative services to Members regarding credit union products and services and ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement.
    • Analyzes and compares vendor responses, conducts vendor risk assessment, negotiates contracts, and provides a summary and recommendations as needed. Manages existing vendor relationships, vendor performance, reviews audit reports, and contract renewals.
    • Reviews various reports to ensure that proper tracking is in place to effectively evaluate and improve processes and metrics within the department.
    • Appropriately identifies, evaluates, and manages risk within area and implements risk mitigation strategies and activities as appropriate.
    • Serves as liaison for internal and external audits, including the NCUA and CFPB, relating to department audit activities to ensure that department functions meet regulatory policies and guidelines.

    Additional Job Functions

    • Provides daily support to staff, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
    • Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances.
    • Contributes to organizational goals and priorities as a member of Management team. Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives.
    • Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control.
    • Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations.
    • Ensures compliance with state and federal laws as well as any other applicable regulations.
    • Understands the credit union organizational goals and key performance indicators and takes the necessary actions to achieve desired results.
    • Performs other duties as assigned
    • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

    People Management

    Management

    Qualifications

    • High School Diploma required
    • Bachelor's Degree or equivalent years of experience preferred
    • 5-7 years of previous related experience required
    • 1-3 years of previous management experience required
    • Previous experience managing minimum total loan servicing portfolio 200k loans or $1B in consumer loan balances

    Knowledge, Skills, And Abilities

    • Familiar with all federal and state regulatory requirements related to consumer loans
    • Familiar with vendor management

    SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

    At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

    SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

    This organization participates in E-Verify.
  • 3 Days Ago

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Consumer Collection Specialist - Remote
  • Caine Weiner Co Inc
  • California, CA FULL_TIME
  • About Caine & Weiner Caine & Weiner is a leading full-service Accounts Receivable Management/Debt Collection enterprise with a network of national collection centers strategically located throughout t...
  • 19 Days Ago

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Project Manager
  • Loan Factory
  • San Jose, CA FULL_TIME
  • CA-San Jose Summary We are seeking a highly organized and motivated Project Manager to lead and execute various projects within our growing company. The ideal candidate will possess exceptional planni...
  • 19 Days Ago

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Manager Trainee - Brookhaven
  • Tower Loan
  • Fresno, CA FULL_TIME
  • Manager Development ProgramAt Tower Loan, we believe in developing leaders. In 10-12 months, our full-time Manager Development Program will give you the knowledge, skills, and abilities to effectively...
  • Just Posted

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Project Manager - Mortgage Experience
  • Loan Factory
  • San Jose, CA FULL_TIME
  • CA-San Jose Summary We are seeking a highly organized and motivated Project Manager to lead and execute various projects within our growing company. The ideal candidate will possess exceptional planni...
  • 2 Months Ago

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Project Manager - Mortgage Experience
  • Loan Factory
  • Westminster, CA FULL_TIME
  • CA-Westminster Summary We are seeking a highly organized and motivated Project Manager to lead and execute various projects within our growing company. The ideal candidate will possess exceptional pla...
  • 2 Months Ago

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Collections Manager
  • Complex Community Federal Credit Union
  • Odessa, TX
  • This position will require work onsite at our Odessa, TX headquarters. We're looking for an extraordinary person with a ...
  • 6/10/2024 12:00:00 AM

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Collections Manager
  • Craft Recruiting
  • Great Neck, NY
  • We are innovators and problem-solvers committed to reshaping the small business finance industry. Founded on the belief ...
  • 6/10/2024 12:00:00 AM

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Collections Manager
  • Cornerstone Resources
  • Tempe, AZ
  • Cornerstone Resources is recruiting for a Collections Manager located in the state of Arizona. This position will be res...
  • 6/10/2024 12:00:00 AM

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Collections Manager
  • Grayson Search Partners
  • Carol Stream, IL
  • Seeking a Collections Manager. The collections Mangager is a key member of our management team by facilitating effective...
  • 6/9/2024 12:00:00 AM

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Collections Manager
  • Crowell & Moring
  • New York, NY
  • Job Description Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and A...
  • 6/9/2024 12:00:00 AM

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Collections Manager
  • Forge Search
  • We are partnering with a rapidly growing, privately held company here in Greenville, SC looking to hire a Collections Ma...
  • 6/7/2024 12:00:00 AM

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Collections Manager
  • MATHESON
  • Irving, TX
  • Collections Manager will be responsible for all aspects of credit and collections policy and procedures adherence for th...
  • 6/7/2024 12:00:00 AM

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Collection Manager
  • Leidos
  • Charlottesville, VA
  • Description The National Security Sector within Leidos is seeking a Collection Manager to support our customer and work ...
  • 4/9/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection Manager jobs
$110,351 to $151,558

Consumer Loan Collection Manager in Pascagoula, MS
Area Collections Manager / Collections Manager - Mortgage / Housing Loans / Consumer Durable loans.
January 11, 2020
Consumer Loan Collection Manager in Bangor, ME
A consumer loan collection manager presides over the entire loan collection department and will lead others in the process of collecting money owed to the lender.
February 02, 2020
Consumer Loan Collection Manager in Charleston, SC
The consumer reported never obtaining a loan with the entity.
December 09, 2019