Communications Representative jobs in Iowa
Communications Representative coordinates, designs, and implements internal and external communications strategies and programs within the organization. Enhances the relations between company and employees, clients, government, or community. Being a Communications Representative evaluates and assists in establishing standard operating procedures. Reviews and edits communications submitted for organizational issues. Additionally, Communications Representative monitors company media and utilizes electronic publishing technology. Coordinates delivery of communications to appropriate recipients. Works closely with various business departments to ensure messages are delivered clearly and effectively. Requires a bachelor's degree. Typically reports to a manager. The Communications Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Communications Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Communications Representative jobs
Field Support Center Representative
- Mediacom Communications
-
Des Moines, IA
FULL_TIME
-
Position: Field Support Center Representative
Who We Are
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!
Position Overview
As a Field Support Center Representative, you will work in a modern office and serve as the hub for Mediacom field technicians who are installing and supporting our Xtream and rocket fast internet services in customer homes. Each day you will compile the daily workload for technicians and assign work orders for various job types (e.g. service installations, changes, trouble calls, disconnections etc.). By supporting our technicians, you’ll help ensure timely installation, resolutions and overall customer satisfaction with Mediacom.
Company Benefits
Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:- Company Provided Equipment!
- Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office.
- Health, vision, and dental insurance!
- Paid vacation, holidays and flex paid time off!
- 401K with generous company match!
- Pay increases through self-guided training!
- Monthly commission potential!
- Shift differential pay increase for evening shifts!
- Bi-weekly performance bonus opportunity!
- Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided !
- Education Enrichment up to $5,000 per year for qualified employees!
- Employee Wellness Program!
- Dispatch service technicians, installers, and other technical persons to remedy service problems using Work Force Management tools, phones, and other technologies.
- Operate CRT/computer to review customer account information and input appropriate data regarding reschedule dates, service changes and trouble call information.
- Monitor field technician’s locations and routes throughout the day.
- Clear/close technician and installer jobs and adds equipment or services to customer accounts as necessary.
- Maintain database and system accuracy by ensuring that customer account records reflect the work completed in the field each day.
- Reschedule missed appointments as quickly as possible at a time convenient for the customer.
- Compile, maintain and prepare various required operational reports, logs and files.
- 1-2 years prior work experience in customer facing role or in technical role preferred, not required.
- High School Diploma or GED required; 2 Year Degree preferred.
- Strong customer service skills.
- Must have excellent verbal and written communication.
- Able to operate computer systems.
- Ability to type 30 wpm
- Knowledge of Microsoft Windows and Microsoft Office (Works/Word, Outlook, Excel).
- Comfortable working in a Call Center set environment.
- Ability to work well in high call volumes.
Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 best Managed Companies. 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.
Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.
_________________________________________________________________________________________________
Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact 845-443-2408 . Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.
- 2 Days Ago
Customer Service Representative
- Alpine Communications
-
Elkader, IA
FULL_TIME
- Alpine Communications is the local telephone company that became a 21st-century communications provider. We provide internet, television, cellular, security…and telephone too! We value ongoing employe...
- 4 Days Ago
Counter sales representative
- Mediacom Communications
-
Ames, IA
FULL_TIME
- Position : Customer Sales & Service Representative I, Front Counter (Non-Retail) Who we are : Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and ...
- 7 Days Ago
Sales Representative (Residential)
- ImOn Communications
-
Dubuque, IA
FULL_TIME
- ImOn Communications is the LOCAL choice for cable TV, high-speed Internet and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forwar...
- 9 Days Ago
Direct Sales Representative
- ImOn Communications
-
Iowa, IA
FULL_TIME
- DescriptionImOn Communications is the LOCAL choice for high-speed Internet and phone service. We value the relationships we have with colleagues, customers, and members of our community and look forwa...
- 15 Days Ago
Tech support representative
- Mediacom Communications
-
Des Moines, IA
FULL_TIME
- Position : Internet Technical Support Representative I Who we are : Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 peo...
- 15 Days Ago
Communications Representative jobs at Popular Companies
Communications Representative I
- Sierra Nevada Corporation
-
Sparks, NV
- Are you looking for an opportunity to deepen your Marketing, PR or Advertising skills through challenging, meaningful wo...
- 6/11/2024 12:00:00 AM
Communications Representative
- Liberty Management
-
New York, NY
- Job Description Job Description We are looking for tenacious, self-motivated individuals that are well-versed in a custo...
- 6/10/2024 12:00:00 AM
Entry Level Communications Representative
- Malibu Events Promotions
-
Scottsdale, AZ
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Miracom Hive
-
Detroit, MI
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Swipe Say Easy
-
New Orleans, LA
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Entry Level Communications Representative
- Swipe Say Easy
-
Miami, FL
- Launch Your Communications Career: Entry-Level Representative Needed! Are you a wordsmith with a passion for building co...
- 6/8/2024 12:00:00 AM
Patient Communications Representative
- Covenant Physician Partners
-
Los Angeles, CA
- De La Pena Eye Clinic, a Covenant Physician Partners, is hiring a Fulltime Bilingual (English / Spanish)Patient Communic...
- 6/7/2024 12:00:00 AM
Associate Communications Representative
- Panda Restaurant Group, Inc.
-
Rosemead, CA
- Summary of Job Description: The Associate Communications Representative is responsible for developing and managing conte...
- 6/7/2024 12:00:00 AM
About Iowa
Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north.
In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Communications Representative jobs
$56,245 to $70,171
Most Popular Cities in Iowa for Communications Representative Jobs
What does a Communications Representative do?
Communications Representative in New Britain, CT
The Network Communications Representative (NetCom Rep) serves as a liaison with Network Communications by submitting the department requests.
January 08, 2020
You would be likely to find work in a telephone call centre, credit or insurance agency, bank/credit union, or a retail store, as these are some of the major employers of customer service representatives.
December 22, 2019
Communications Representative in Moline, IL
The decedent’s email account did not designate an authorized representative to access the account after his death. Yahoo relied on the Stored Communications Act (“SCA”), 18 U.S.C.
February 12, 2020
Communications Representative in Tampa, FL
There are certain questions you can expect in practically any job interview, such as, “Why should we hire you for this job?” but there are certain communications representative interview questions that you should be aware of as well.
January 04, 2020