Chief Patient Experience Officer jobs in Pennsylvania

Government of the District of Columbia
Office of the Chief Financial Officer (OCFO)

ERP Business Analyst Manager
$122,503.00 - $157,830.00(Hybrid; Location: Washington, DC)

The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an ERP Business Analyst Manager. This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is accountable for providing efficient and effective functional support for the ERP system.

Duties include, but are not limited to:

• Serving as a primary resource in troubleshooting post-go-live production issues
• Designing and implementing methods to gather and document business requirements for implementing enhancement requests
• Leading fit-gap analysis
• Assisting with prototyping, system configuration, testing, and end user training
• Developing a system or process for reviewing internal and external data feeds into the Oracle ERP Cloud system
• Reconciling and validating the data feeds and identifying the causes of any differences noted
• Planning, designing and implementing policies and procedures for quarterly updates and patches for Oracle ERP Cloud
• Developing a detailed workplan for testing Oracle ERP Cloud functionalities, issuing fixes and enhancements in the system after updates/patches have been made
• Responding to requests for information and providing feedback on efforts that affect the Support Center’s daily operations and activities
• Managing the performance of the ERP Business Analysts and Subject Matter Experts
• Performing other related duties as assigned

Minimum Qualifications: Six (6) years of progressive work experience performing related duties and responsibilities such as: evaluating ERP systems and providing end user support to improve effectiveness; evaluating and identifying business requirements; designing and developing solutions; leading business teams to implement system enhancements and resolve issues; and providing project management oversight. Experience utilizing Oracle Cloud Enterprise Resource Planning (ERP) and Oracle Cloud Enterprise Performance Management (EPM) is required. Excellent oral and written communications skills are required. Incumbent must have at least one (1) year of work experience supervising or providing direction and guidance to lower-level staff.

For initial review, please submit your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

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