Cash Management Service Representative is responsible for providing cash management services to existing and potential business banking clients. Assists clients in various cash management programs while ensuring sufficient balance in the cash flows. Being a Cash Management Service Representative responds to and provides fixes for client issues and questions surrounding relevant products and/or services. Guides clients through onboarding, documentation, and implementation. Additionally, Cash Management Service Representative elevates important or complex inquiries to the appropriate manager, supervisor, or team to ensure they are resolved appropriately. May require a bachelor's degree. Typically reports to a supervisor or manager. The Cash Management Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Cash Management Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, and have a passion for providing exceptional customer service.
Responsibilities:
- Communicate with customers via phone, email, and chat to assist with inquiries, orders, and issue resolution
- Conduct outbound calling to follow up on customer concerns or inquiries
- Perform data entry accurately and efficiently into the system
- Analyze customer needs to recommend appropriate products or services
- Maintain a high level of professionalism and phone etiquette at all times
This position offers competitive pay, opportunities for career growth, and a supportive work environment. If you meet the qualifications and are passionate about delivering top-notch customer service, we encourage you to apply.
Job Type: Full-time
Pay: $32,500.00 per year
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Work Location: In person