Case Manager coordinates the overall interdisciplinary plan of care for patients, from admission to discharge. Monitors care and acts as a liaison between patient/family, healthcare personnel, and insurers. Being a Case Manager evaluates the needs of the patient, the resources available, and recommends and facilitates the plan for the best outcome. Develops a discharge plan that provides the best available resources to meet ongoing patient needs and that encourages compliance with medical advice. Additionally, Case Manager identifies patient care issues and suggests revisions to or new clinical pathways to improve quality of care. May also be responsible for conducting utilization reviews. Typically requires a bachelor's degree of Nursing. Typically reports to a head of a department/unit. Requires Registered Nurse (RN). Case Manager's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)
Mountain Home seeks two (2) Case Managers (CM) to help improve outcomes, experiences, and value for the families served.
The CM provides case management to young mothers, adolescents, and children, linking them to needed medical, social, educational, vocational, and recreational services and providing advocacy to support and increase their independence in the community.
The ideal candidate is familiar with social services in the Missoula community, has knowledge of mental illness and treatment, has two or more years of experience providing case management or similar services, and has or is working toward a bachelor’s degree in social work, human services, or a related field.
Status: Non-Exempt, Non-Shift, Full-time, 36 - 40 hours/week
Pay Range: $19.50 - $24.50, based on years of experience, education, and training
Benefits: Health, Dental, Vision, Life, and Short Term Disability Insurance, Employee Assistance Program (EAP), SIMPLE IRA match of 3%, 25 days of paid time off annually, paid sabbatical every 5 years, and much more!
Schedule: Monday - Friday with some evenings (no later than 8:00pm) required
Location: Hybrid- 80% of work will be performed in the community, client homes, or office, 20% performed from home
Travel: This position requires frequent local travel, approximately 30% of weekly time using company vehicles
Reports To: Lead Case Manager
Essential Functions
KEY PERFORMANCE INDICATORS
MEASURES OF ACCOUNTABILITY:
Who We Are
Mountain Home is a fast-growing Missoula nonprofit whose mission is to provide a safe home and nurturing community where young mothers discover their strengths, and children thrive. Since 2000, we have built an effective, holistic model of care that integrates supportive housing, mental health care, employment and education support, trauma-informed childcare, and more. We work closely with young families, donors, and community partners to build brighter futures, two generations at a time. We are an organization that serves our community and our employees. Take a few minutes to read why we are an employer of choice!
Who You Are - To be successful in this job, you excel in the following areas:
Commitment to justice, equity, diversity, accessibility, and inclusion: You recognize the role of gender, race, income, age, and other identities in shaping our participant’s needs. You realize how your own identities show up in the work, and welcome, reflect on, and act on feedback with an eye toward continuous learning about justice, equity, diversity, accessibility, and inclusion.
Understanding the Importance of Trauma-Informed Care: You are aware that traumatic experiences are associated with behavioral health and physical health conditions and that substance use and mental health conditions have been linked with traumatic experiences. You acknowledge that trauma-informed care is a strengths-based approach aimed at ensuring environments and services are suitable for participants who’ve experienced trauma.
Relationship-Building & Communication: You are honest and genuine yet tactful. You believe in our mission and the communities we serve. You listen closely to the need underneath the concern and work collaboratively to devise solutions. You speak clearly and professionally and in a culturally sensitive manner. You communicate well with all stakeholders and can put people at ease, especially when there are lines of difference.
Organizing, Time Management, Planning & Prioritizing- You know where you put things and can create and maintain systems to keep track of information or materials. You are known for showing up on time and completing your scheduled hours. You can estimate how long a task will take, how much time you have, how to allocate it, and how to stay within time limits and deadlines. You value the importance of time. You can create a road map to reach a goal or to complete a task. You take intentional steps to make decisions and you make decisions about what is important to focus on.
Stress Tolerance, Emotional Control, & Flexibility- You can work or progress in stressful situations and cope with uncertainty, change, and performance demands. You manage your emotions to achieve goals, complete tasks, and control or direct behavior. You can revise plans in the face of obstacles, setbacks, new information, or mistakes. You adapt to changing conditions without stress.
Knowledge, Skills, and Abilities
What Else You Should Know
Mountain Home is an equal-opportunity employer and we value having staff who come from communities of diverse perspectives and have lived experience. We encourage people of color, indigenous folx, members of the LGBTQ community, and people with disabilities to apply.
All offers of employment at Mountain Home are contingent upon clear results of a thorough background check.
All offers of employment at Mountain Home are contingent upon clear results of a thorough background check. The following factors will be considered for applicants with a criminal and/or less-than-ideal driving history: