Business Continuity Manager jobs in Tennessee

Job Description

Ingram Content Group (ICG) is hiring for a Catalog Continuity Manager to contribute to our Lightning Source (LS) Content Acquisitions team in LaVergne, TN just outside Nashville.

In this role, you will provide operational management and excellence of downstream title display, salability, and discoverability for the Ingram Exclusive Content catalog, supporting publisher services and curation projects. You will focus on opportunities to increase the discoverability of publisher content surfaced by our catalog continuity efforts. You’ll be expected to partner across the Ingram organization, including Ingram Product, Ingram Digital Services, IT, and others to solve visibility issues in the catalog. You’ll also partner with the Sr. Manager IngramSpark Distribution to interpret catalog health and continuity reporting to identify opportunities for improving the visibility of our catalog in global markets. Additionally, you will work with different business owners across the company to ensure the accuracy, persistence, and optimization of the Lightning Source (LS) Catalog within Ingram Book Company outbound feeds.  

Do you have experience working with publishers?  Have a passion for helping publishers be successful?

At Ingram, our publisher-facing business offers more than just traditional wholesale services.   It offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.  Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

• Bachelor’s degree or directly related year for year experience
• 1 year business or data analysis experience
• 2 years experience working with formal Reporting Tools/Platforms (examples: SQL, Qlik, Excel, QuickBase, Salesforce, etc.)
• 1 year intermediate to advanced experience using Excel for data manipulation, charts/graphs, pivot tables and V look-ups

Preferred Skills:

• Book industry experience
• Understanding of metadata
• Project Management skills
• Experience with web scraping

Key Responsibilities:

• Analyzes and reports on Catalog Health from varied perspectives, i.e. Channel, market, segment, etc…
• Investigates legacy retail partners for opportunities to optimize discoverability and sales
• Develops and maintains an understanding of internal data feeds and assists with data improvements
• Develops and maintains catalog health KPIs by assessing display, salability & discoverability of the Ingram Exclusive Content catalog across key CDF channels
• Partners with Sales Analytics to create and manage daily, weekly and monthly reporting

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Avid reader? Numerous opportunities to engage with books and authors
  • Free card registration at the Nashville Public Library
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish