Branch Service Manager jobs in Michigan

Description

PSCU is seeking an Assistant Branch Manager for our Grosse Ile branch. The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service and ensuring exceptional quality of service to new and existing members. 

Job Responsibilities

• Manage branch employees and responsible for overall direction, development, coordination, and evaluation of all staff assigned to the branch.
• Assist manager in efforts to reach profit, performance, and customer service goals.
• Oversee branch services, to ensure the highest quality of member service and satisfaction is given.
• Works to meet branch performance goals and objectives. Coach and support staff to meet individual and branch goals.  
• Train branch employees to identify members’ needs and use our products and services to enhance our relationship with them.
• Prepare and manage scheduled hours for branch personnel and monitor staff attendance. 
• Performs other related duties as assigned.

Requirements

Education and Experience

• Associates degree in related field or equivalent banking industry experience.
• Minimum 2 years related experience in a similar role.
• 3-5 years financial institution experience preferred.

Qualifications

• Excellent problem solving and communication skills.
• Excellent personal and professional leadership skills.
• Ability to lead, develop and motivate branch staff.
• Ability to perform various banking procedures and operations.
• Ability to remain professional and composed under pressure.
• High level of integrity and ethical behavior.
• Proficient in computer usage, including Microsoft Office. 

 What we offer

• Competitive wages
•  Career Growth / Robust Training Program
•  Work Life Balance
•  Top quality health insurance (Full Time)
•  Paid Time Off (accrued and available for use immediately)
•  Paid Holidays (Full Time)
•  Banking Hours
•  Tuition Reimbursement
•  Employer Provided Retirement Benefits
•  401(K) Plan
•  Dental & Vision Insurance (Full Time)
•  Short & Long-Term Disability (Full Time)
•  Life Insurance (Full Time)

Who is PSCU? We are a community-based credit union delivering financial services, education, and support to our awesome members all over the metro-Detroit area for over 70 years. We really care about our employees and take pride in offering a fun and engaging work environment. Our values are simple but truly define who we are: family spirit, always learning, community support, teamwork, and serving our members. 

To apply, please complete the online application and attach an up-to-date resume.