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Branch Service Manager jobs in District of Columbia

Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Branch Service Manager jobs

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Housekeeping Manager
  • Housekeeping Manager
  • Washington, DC FULL_TIME
  • Rosewood Washington DC
    Housekeeping Manager

    Competitive Benefits:
    Medical, Dental, Vision Benefits
    Competitive Salary
    Cellphone stipend of $40/month
    401k Plan and up to 3% match after 1 year
    Paid Time Off (Vacation, Holidays, Sick and more)
    Complimentary Room Nights- up to 12 after 3 months
    Restaurant Discount- 50% off F&B after 3 months
    Complimentary Meal during your shift
    Life Insurance and AD&D
    Complimentary Short-Term and Long-Term Disability
    Pre-tax commuter benefits
    Tuition Reimbursement up to $500 per year
    A clear career pathway - career advancement opportunities

    Relationship Hospitality. 
    It’s in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It’s a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do. Here, we answer The Calling.

    Housekeeping Manager:
    To assist the Director of Housekeeping to manage the Housekeeping staff to ensure guest rooms and public areas are cleaned to Rosewood standards. 

    Responsibilities:

    Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

    Ensure that cleanliness standards are maintained at a superior level on a daily basis.

    Complete morning and evening reports and assists with assignment of room attendants and house attendants. 

    Trains new Housekeeping Supervisors and assists with the training of room attendants, house attendants and other housekeeping support staff.

    Inspect all public areas daily and guest rooms to ensure quality of standards and work.

    Work closely with Supervisors and house attendants to ensure par of linen and amenities are in linen storerooms for proper operation.

    Personally inspect  VIP and Special Attention Guest rooms to ensure the rooms meets hotel standards

    Focus on Leading Quality Assurance training and Forbes standards during training and lineups. 

    Investigates concerns regarding housekeeping service and equipment, and takes corrective action.

    Assist in all physical inventory of linens and supplies.

    Assist the Director of Housekeeping with making the weekly department schedule.

    Attend staff meetings with other department heads to discuss guest arrivals, guest experience and guest complaints. Make recommendations to improve service and ensure more efficient housekeeping operations.

    All other duties as required.
    The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates.

    Qualifications:

    Experience: Minimum two years’ experience in a supervisory position with a housekeeping department for a luxury or ultra-luxury hotel.

    Education: High school diploma.

    Schedule: Ability to work morning, evening, weekday and weekend shifts. Holidays as needed. 

    General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

    Technical Skills: Ability to read and interpret business records and statistical reports; basic mathematical skills; ability to analyze the interpret established policies; ability to understand the government regulations covering business operation; ability to make business decisions based on productions reports and similar facts as well as on your own experience and personal opinions; ability to see differences in widths and lengths of lines such as those on graphs; ability to deal with the general public, customers, employees, union and government officials with tact and courtesy; ability to plan and organize the work of others; ability to change activity frequently and cope with interruptions; ability to speak and write clearly; ability to accept full responsibility for managing an activity.

    Language: Required to speak, read and write English, with fluency in other languages preferred.
    Spanish is also preferred but not required. 

    Physical Requirements: Must be able to exert physical effort in transporting  up to 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

    Salary Range:
    $64,000 - $68,000 Annually
    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    *Rosewood Washington DC requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to starting employment. In accordance with the law, Rosewood Washington DC will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact the Director of Talent and Culture if they have questions about this requirement or wish to request an accommodation.

  • 2 Months Ago
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Branch Manager
  • Latitude, Inc.
  • Washington, DC FULL_TIME
  • New Job Opportunity - Branch Manager New and exciting job opportunity with a client based out of Washington D.C. Looking to hire an experienced Branch Manager with a minimum of 1 year of related work ...
  • 9 Days Ago
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Branch Manager
  • Amalgamated Bank of NY
  • Washington, DC FULL_TIME
  • Amalgamated Bank is seeking a Branch Manager to be responsible for the overall business development of the Branch office. This roll will achieve established Branch performance metrics for business, tr...
  • 21 Days Ago
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Cleaner
  • Aware Manager
  • Washington, DC FULL_TIME,PART_TIME
  • Cleaner We are looking for a Cleaner to take care of our facilities and carry out cleaning and maintenance duties. The goal is to keep our building in a clean and orderly condition. Responsibilities C...
  • 25 Days Ago
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Product Manager
  • NTT DATA, Europe & LATAM, Branch in USA, Inc.
  • Washington, DC FULL_TIME
  • Product Manager NTT DATA is a team of more than 139,000 diverse professionals, operating in more than 50 countries throughout the world. The sectors where we have activities include telecommunications...
  • 17 Days Ago
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Branch Service Representative I
  • Congressional
  • Washington, DC FULL_TIME
  • The Branch Service Representative provides members with timely, accurate and exemplary service when processing transactions. Displays a thorough knowledge of products and services. Conducts basic memb...
  • 8 Days Ago
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Branch Service Manager jobs at Popular Companies

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Branch Service Manager
  • Canon USA & Affiliates
  • Beaverton, OR
  • **About the Role** Is leadership in your DNA? Does supplying customers with top-shelf service and support while overseei...
  • 6/10/2024 12:00:00 AM
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Utility Branch Supervisor
  • Pacific Premier Bank
  • Palm Desert, CA
  • The Utility Branch Supervisor is responsible for assisting the assigned Branch and Branch Service Manager with day-to-da...
  • 6/10/2024 12:00:00 AM
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HVAC Branch Service Manager
  • Johnson Controls International
  • Lynnfield, MA
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 6/9/2024 12:00:00 AM
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Branch Service Manager
  • Ben Burgess & Co.
  • Oakham, MA
  • **Branch Service Manager** *At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering ...
  • 6/9/2024 12:00:00 AM
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Branch Service Manager- Roy
  • Zions Bank
  • ** Branch Service Manager- Roy** **** New Zions Bank recognizes that its strength comes from the dedication, experience ...
  • 6/9/2024 12:00:00 AM
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Branch Service Manager
  • Texas First Rentals
  • Georgetown, TX
  • Job Summary: The Branch Service Manager is responsible for ensuring the successful management of work performed in the s...
  • 6/8/2024 12:00:00 AM
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Branch Service Manager - Texas First Rentals
  • Holt Group
  • Fort Worth, TX
  • Job Summary: The Branch Service Manager is responsible for ensuring the successful management of work performed in the s...
  • 6/8/2024 12:00:00 AM
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HVAC Data Center Branch Service Manager
  • Johnson Controls International
  • Milwaukee, WI
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 6/7/2024 12:00:00 AM
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About District of Columbia

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$50,962 to $65,695

Most Popular Cities in District of Columbia for Branch Service Manager Jobs

What does a Branch Service Manager do?

Branch Service Manager in Dothan, AL
In order to better understand their needs, we actively communicate and share our knowledge, expertise and resources to improve our relationships, solutions and services.
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For policy and design inquiries, please visit the USCG Military Uniforms Branch.
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Branch Service Manager in Lima, OH
The Directorate is organized to provide client-centred HR programs and services through its three sections.
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