Branch Service Manager jobs in Arizona
Branch Service Manager oversees daily branch activities. Monitors branch service quality and coaches staff to achieve appropriate levels. Being a Branch Service Manager manages and schedules tellers and customer service staff. Schedules Customer Service Clerks/Reps to ensure adequate coverage. Additionally, Branch Service Manager implements and reviews bank policies and procedures, prepares branch for audits, and keeps branch in compliance with all bank policies and procedures. Handles more complex customer complaints and questions. May require a bachelor's degree. Typically reports to the Branch Manager. The Branch Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Branch Service Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Branch Service Manager jobs
Branch Service Manager - Downtown Flagstaff (AZ)
- National Bank of Arizona
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Flagstaff, AZ
FULL_TIME
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At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 35 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.
NBAZ is looking for a seasoned Branch Service Manager to join Arizona’s #1 Community Bank in our Flagstaff branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
Essential Functions:
Under the direction of the branch manager, is responsible for assisting in achieving the strategic goals of the branch through their own production, as well as the oversight of inside sales and service.
Assists in keeping the branch in compliance with all bank policies and procedures and prepares branch for internal audits.
Identifies and addresses client needs and provides solutions which may include new accounts, consumer loans, performs client service issues, and responds to more complex client complaints and questions.
Makes appropriate referrals for other bank products and services, including commercial lending products.
Ensures all employees are properly trained and able to refer prospects/clients to other bank products and services.
Provides sales leadership for other branch employees, which includes overseeing both the inside and outside sales efforts of those employees.
Responsible for coaching, mentoring, and monitoring service levels within the branch.
Works closely with key partners to achieve sales and service objectives and maintains operational integrity.
May be responsible for processing cash transactions and other customer service duties within the branch.
Supports additional assigned responsibilities to help the branch achieve overall success in sales, service, and operations.
Other duties as assigned.
Qualifications:
Requires a high school diploma and 2 years' experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience. A combination of education and experience may meet requirements.
Knowledge of the banking industry, processes, procedures, regulations, and products.
Knowledge of lending process and procedures.
Strong customer service, relationships building, sales and management skills.
Ability to handle various client concerns and problems.
Must have good communication skills, both verbal and written.
Knowledge of computer programs, i.e., word processing, spreadsheets, etc.
Ability to set and maintain high quality work standards.
Ability to lead a group.
Ability to deal effectively with people in various job capacities.
Excellent problem solving and communication skills.
Schedule: Monday – Friday: 8:00 AM – 5:30 PM; 40 hours/week
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
Mental health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products. - 15 Days Ago
Service Desk Coordinator - Senior
- Judicial Branch of Arizona in Maricopa County
-
Phoenix, AZ
FULL_TIME
- Job DetailsPosting Date06/03/24Application Deadline06/09/24Pay RangeMin - 1st Quartile - Mid - Max$23.50 - $27.63 - $31.75 - $40.00The expected ENTRY pay range for this position based on experience an...
- 5 Days Ago
Service NOW Administrator
- Judicial Branch of Arizona in Maricopa County
-
Phoenix, AZ
FULL_TIME
- Job DetailsPosting Date04/29/24Application Deadline05/02/24Pay RangeMin - 1st Quartile - Mid - Max$79,000.00 - $89,000.00 - $99,000.00 - $119,000.00The expected ENTRY pay range for this position based...
- 1 Month Ago
Branch manager branch
- Bedrosians Tile and Stone
-
Phoenix, AZ
FULL_TIME
- Job Overview The Branch Manager is responsible for the branch's success. Branch staff report directly to the Branch Manager and it is the Branch Manager's responsibility to ensure all staff are well-t...
- 6 Days Ago
Branch manager branch
- SRS Distribution Inc.
-
Queen Creek, AZ
FULL_TIME
- Branch Manager is an opportunity to be part of a growing company where you truly feel like an entrepreneur with the support you need to succeed. We value hard work, leadership, and communication. Spec...
- 10 Days Ago
Branch manager branch
- 160 Driving Academy
-
Glendale, AZ
FULL_TIME
- Education Requirements College Degree Experience Requirements Sales or Marketing or Recruiting Customer Interaction / Service Administration / Organizational Education / Teaching Desired Skills Top no...
- 19 Days Ago
Branch Service Manager jobs at Popular Companies
Utility Branch Supervisor
- Pacific Premier Bank
-
Palm Desert, CA
- The Utility Branch Supervisor is responsible for assisting the assigned Branch and Branch Service Manager with day-to-da...
- 6/10/2024 12:00:00 AM
HVAC Branch Service Manager
- Johnson Controls International
-
Lynnfield, MA
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 6/9/2024 12:00:00 AM
Branch Service Manager
- Ben Burgess & Co.
-
Oakham, MA
- **Branch Service Manager** *At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering ...
- 6/9/2024 12:00:00 AM
Branch Service Manager- Roy
- Zions Bank
-
- ** Branch Service Manager- Roy** **** New Zions Bank recognizes that its strength comes from the dedication, experience ...
- 6/9/2024 12:00:00 AM
Branch Service Manager- Minden, NV
- Nevada State Bank
-
- ** Branch Service Manager- Minden, NV** **** New Committed to our state since 1959, Nevada State Bank keeps a focus on c...
- 6/9/2024 12:00:00 AM
Branch Service Manager
- Texas First Rentals
-
Georgetown, TX
- Job Summary: The Branch Service Manager is responsible for ensuring the successful management of work performed in the s...
- 6/8/2024 12:00:00 AM
Branch Service Manager - Texas First Rentals
- Holt Group
-
Fort Worth, TX
- Job Summary: The Branch Service Manager is responsible for ensuring the successful management of work performed in the s...
- 6/8/2024 12:00:00 AM
HVAC Data Center Branch Service Manager
- Johnson Controls International
-
Milwaukee, WI
- Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
- 6/7/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Manager jobs
$44,597 to $57,491
Most Popular Cities in Arizona for Branch Service Manager Jobs
What does a Branch Service Manager do?
Branch Service Manager in Dothan, AL
In order to better understand their needs, we actively communicate and share our knowledge, expertise and resources to improve our relationships, solutions and services.
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Branch Service Manager in Port Arthur, TX
For policy and design inquiries, please visit the USCG Military Uniforms Branch.
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Branch Service Manager in Lima, OH
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