Bond Interest Clerk jobs in New York

What You’ll Do:

• Triage phone calls revolving around patient concerns and determine the best course of action based on symptoms
• Approve medication requisitions through online portals
• Review lab work to ensure diagnostic results are being passed on to clients
• Answer a high volume of incoming emails 
• Utilize Zendesk and Vetspire for calls, emails & notes
• Utilize Slack to communicate with our in-clinic and virtual teams

You Have:

• 3 years experience as a veterinary technician
• Ability to work from home with reliable access to a functional desktop computer or laptop that can easily handle multiple browser tabs and programs open at once as well as high-speed internet (at least 50 mbps)
• A quiet and distraction free environment to allow you to be focused on client conversations for 10 hour shifts
• High comfort level typing, navigating multiple computer programs, and speaking on the phone
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask with accuracy and efficiency