Benefits Systems Manager - Healthcare jobs in Maine
Benefits Systems Manager - Healthcare manages the implementation and maintenance of benefits systems for managed care and provider data. Monitors and audits systems to ensure medical management needs are met. Being a Benefits Systems Manager - Healthcare reviews and analyzes reports to ensure fee loading and coding are accurate. Manages the training of the fee loading process. Additionally, Benefits Systems Manager - Healthcare may require a bachelor's degree. Typically reports to a director. The Benefits Systems Manager - Healthcare manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Benefits Systems Manager - Healthcare typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Benefits Systems Manager - Healthcare jobs
Healthcare Systems Specialist III - Pathology
- Spectrum Healthcare Partners
-
South Portland, ME
FULL_TIME
-
Company Overview
Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopaedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire.
Position Summary
Responsible for providing direct support to SHCP Physicians working within all hospital and SHCP based healthcare systems. Also providing technical support to include issue triage, ticket assignment, tier I & 2 issue resolution, account management, and systems monitoring; include providing accurate and efficient tier Ill support for healthcare reporting environments, workstations and peripherals issues, recommending hardware, scheduling, receiving, storing & distributing software, hardware & equipment according to company policy & procedures and asset tracking.
Essential Functions- Create and manipulate templates and macros in healthcare systems (i.e. EPIC Beaker, PowerPath, Dragon, Powerscribe, ConcentriqDx, etc..)
- Provide outstanding customer service and a positive support experience by interfacing directly with Spectrum Physicians and employees on issues, communicating in a clear, concise manner
- Coordinate and closely work with team members, end-users, and technical staff on problem resolution, tracking, monitoring, and reporting
- Collect appropriate information needed to triage, assign and solve tier I & 2 tickets regarding software, hardware, and operational problems and appropriately know when to escalate to tier III support
- Provide remote software installation and configuration support
- Accurately perform account creation, management, and deletion per documented processes and procedures
- Accurately and timely perform remote connection administration per documented processes and procedures
- Accurately and efficiently answer help desk calls during high volume or as assigned
- Manage print queues and drivers using documented issue resolution and troubleshooting procedures per documented processes and procedures
- Workstation management and adherence to all security requirements
- Follow basic troubleshooting procedures to accurately troubleshoot basic network administration and connectivity issues and appropriately know when to escalate
- Liaison with departments to coordinate technology needs
- Performing one on one IT training for new staff
- Act as an escalation point for 3rd party service desks
- Write and update “how-to”, knowledgebase, and procedure documentation
- Follow established processes and standards, identify and propose improvements as necessary
- Maintain a high-level knowledge of desktop, network, healthcare, central services business applications and mobile technologies
- Works directly with Spectrum Pathologists in developing and maintain templates and macros in healthcare systems
- Troubleshoots and identifies possible root cause issues and errors; determine prioritization and escalation paths; strong ownership and reliable follow through skills
- Follows purchasing guidelines to order, receive and track hardware, software, and maintenance contracts as needed
- Participates in process improvements and other duties as assigned
- OS Imaging and deployment
- Supports multiple sites in a fast paced environment
- Attends meetings as assigned and participates in educational activities to keep skills up to date
- Demonstrates professionalism at all times
- Displays cooperative behavior and interacts positively and effectively with others to promote a team environment
- Performs other duties necessary to maintain the overall efficiency and continuity of the dept
- Is proactive in identifying, reporting and participating in the resolution of any potential or safety issues
- Associates or Bachelor’s Degree in related field; or equivalent of education and 5 years healthcare industry experience
- Possesses or has the ability to obtain an EPIC Beaker, or similar, certification
- Detailed knowledge of hospital based reporting systems (EPIC, PowerScribe, Dragon, PowerPath, etc..)
- Expert understanding of current Windows operating systems and current Microsoft Office products including Microsoft 365
- Experience in Hospital Laboratory settings, Pathology is desired
- Ability to troubleshoot and identify possible root cause issues and errors; determine prioritization and escalation paths; strong ownership and reliable follow through skills
- Understands principles of computer system operations, LANs, and WANs, Operating Systems, and peripherals
- Understands Hardware maintenance and/or configuration experience; A certified a plus
- Demonstrated database concepts; SQL skills a plus
- Desktop and Laptop hardware knowledge Dell, HP & Apple
- Demonstrated hardware maintenance and/or configuration experience; A certified preferred
- Basic database concepts; SQL skills a plus
- Experience and ability to thrive in a team oriented, customer service environment
- Excellent communication and interpersonal skills with the ability to communicate effectively with all levels of the organization
- Excellent customer service skills
- Excellent documentation skills, ability to write technical processes and procedures
- Preferred CompTIA A certification or higher (current)
- Current valid driver’s license
- Travel to various sites of service
- Work environment includes computer related noise levels
- Continual use of computer keyboard, mouse and other associated peripherals
- Extended standing and walking, lifting of computer equipment (30-50 pounds)
- Health Insurance (80% company paid)
- Health Savings Account (Company Match: $3,000 family plan / $1625 individual plan)
- Dental & Vision Insurance Plans
- 401(k) Match and Profit-Sharing Plan
- Life and Accidental Death and Dismemberment Insurance (company paid)
- Long-term Disability Insurance (company paid)
- Short-term Disability Insurance (company paid)
- Generous paid time off
- Voluntary, Employee-Paid Benefits
- Medical Reimbursement Plan
- Dependent Care Plan
EpJMZh8bNT - 11 Days Ago
Healthcare Human Resources Manager
- Clinical Management Consultants
-
Jonesboro, ME
FULL_TIME
- A leading critical access hospital located in northern Maine is currently searching for an experienced Healthcare Human Resources Manager to join their accredited healthcare team. This organization pr...
- 4 Days Ago
Account Manager - Healthcare
- Hub International
-
Cumberland, ME
OTHER
- About HUB Join our Stevie Award Winning Team at HUB International! When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broa...
- Just Posted
Account Manager - Healthcare Sales
- Rehab Without Walls® Neuro Rehabilitation
-
Augusta, ME
FULL_TIME
- Do you have a passion for establishing partnerships and strategies in achieving organizational excellence? Our Business Development & Sales teams focus on developing strategic solutions to align and g...
- 10 Days Ago
Healthcare Project Manager
- Coast and Harbor Associates, Inc.
-
Portland, ME
FULL_TIME
- Owner’s Project Management firm in Boston area is looking for a Project Manager with significant experience managing healthcare projects. Candidate’s experience should include: Managing hospital proje...
- 20 Days Ago
Outside sales associate
- Allstate Benefits
-
Lewiston, ME
FULL_TIME
- Allstate is a leading insurance provider committed to delivering exceptional coverage and personalized service to our customers. With a focus on integrity and innovation, we strive to protect what mat...
- 4 Days Ago
Benefits Systems Manager - Healthcare jobs at Popular Companies
Health and Wellness Manager
- Take2 Consulting, LLC
-
Claysburg, PA
- Job Description OVERVIEW Responsible for the strategic direction and oversight of our internal wellness programs. This w...
- 6/10/2024 12:00:00 AM
Health and Wellness Manager
- HealthCare Resolution Services
-
Richmond, VA
- Description: The City of Richmond Human Resources department's mission is to support our customers in accomplishing thei...
- 6/9/2024 12:00:00 AM
Outsourced Accounting Manager - Healthcare Industry
- Eide Bailly
-
Minneapolis, MN
- Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15...
- 6/8/2024 12:00:00 AM
Outsourced Accounting Manager - Healthcare Industry
- Eide Bailly
-
Oklahoma City, OK
- Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15...
- 6/8/2024 12:00:00 AM
Outsourced Accounting Manager - Healthcare Industry
- Eide Bailly
-
Billings, MT
- Who We Are Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15...
- 6/6/2024 12:00:00 AM
PR Manager (healthcare industry preferred)
- Aquent
-
Austin, TX
- Overview Placement Type: Temporary Salary (USD): $36-$38/hr Start Date: 06.03.2024 Please note, this is a part-time (20 ...
- 6/6/2024 12:00:00 AM
PR Manager (healthcare industry preferred)
- Aquent
-
Austin, TX
- Please note, this is a part-time (20 hours a week), freelance W2 contract role Our client is on a mission to make the wo...
- 5/30/2024 12:00:00 AM
Health and Wellbeing Manager - Clark University
- Aramark
-
worcester, MA
- Job Description The Health and Wellbeing manager plans, coordinates and manages all student nutrition care activities wh...
- 3/27/2024 12:00:00 AM
About Maine
To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West).
Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Systems Manager - Healthcare jobs
$111,763 to $151,148
Most Popular Cities in Maine for Benefits Systems Manager - Healthcare Jobs
What does a Benefits Systems Manager - Healthcare do?
Benefits Systems Manager - Healthcare in Santa Ana, CA
The software offers healthcare professionals the ability to identify health related trends and more thoroughly target healing efforts based upon those results.
February 03, 2020
Benefits Systems Manager - Healthcare in Charlotte, NC
As such, our survey results are not comparable to the healthcare research and analysis conducted by others such as the Congressional Budget Office, RAND and the Urban Institute.
November 28, 2019
Benefits Systems Manager - Healthcare in Amarillo, TX
One example of this in action comes from the University of Southern California’s Public Health Program, which utilizes geographic information systems in many of its different initiatives, including the Cancer Surveillance Program.
December 12, 2019