ATM Service Technician is responsible for reconciliation of ATMs, replenishment of ATM supplies, handling of funds, and accurate completion of company paperwork. Responds to service calls in accordance to established priority guidelines as well as bank and department security procedures. Being an ATM Service Technician is responsible for reporting all problem resolutions to support agents and supervisor. Requires a high school diploma or its equivalent. Additionally, ATM Service Technician typically reports to a supervisor. The ATM Service Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Under general direction of Service Manager, Services bank equipment and/or security systems in financial, commercial, and residential areas, including security systems, ATM facilities, industrial gates, fire alarms, and more in or around Denver, CO.
ESSENTIAL DUTIES/RESPONSIBILITIES:
JOB REQUIREMENTS:
Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:
Minimum of two years work experience.
High School Diploma or GED
KNOWLEDGE:
NCR ATM’s, Bosch, Brivo, DMP, Diebold, Hamilton, Skilcraft, Ademco, CCTV,
SKILLS:
Troubleshooting
Ability to use hand tools
Customer service
PHYSICAL REQUIREMENTS:
Walking up and down stairs.
Lifting up to 75 lbs.
Working indoors/outdoors in all types of weather conditions.
Bending/crouching to work on machines.
Working in confined areas.
Use of various cleaning supplies.
Climbing ladders.
REPORTS TO:
Service Manager
FLSA STATUS
Non-exempt
HOURS OF WORK:
Monday-Friday with rotating on call
Must be flexible in order to service customers.