Asset Management Administrator jobs in Ohio

 What you will do 
Essential Duties and Responsibilities: 

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.  
• Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property 
• Ensure adherence to budgets  

• Manage general leasing and renewal activities 
• Set appointments, show apartments, certify potential residents and maintain a high percentage of occupancy  
• Perform primary duties using a computer system and must keep current on system changes   
• Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria  
• Ensure new residents are properly moved in and complete move-in inspection form  

• Ensure departing residents are properly moved out and all paperwork is completed including final account statements and collections packets 
• Analyze processes and procedures to ensure optimum efficiency levels 
• Maintain positive customer relations with current and prospective residents. 
• Initiate and implement policies/procedures to address resident concerns; e.g. service requests, noise complaints, etc.  
• Supervise apartment community staff including performance management, discipline, and timekeeping  

• Communicate frequently with your assigned District Manager & Regional Manager on vital needs of the community  
• Work with the accounting department to ensure financial policies and procedures are adhered to and that conditions are positive to enhance cash flow and profits  
• Enforce lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances  
• Develop and maintain positive relations with tenants, contractors, local community and groups or associations 
• Perform evictions, utility shut-offs and landlord liens as required on delinquent rents  

• Maintain constant vendor/contractor communication concerning work scheduling, billing, and certificates of insurance  
• Ensure that all reports including traffic and availability reports, file inspection, lease renewal and delinquency are complete and filed timely and efficiently 
• Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security. 
• Communicate important information to residents with well-written and professional notices 
• Carry out other duties as assigned by your supervisor or other Leadership staff 

• Continue to adapt and innovate for maximum efficiency and profitability in a dynamic environment 

What you will need 

Desired Skills and Competencies: 

• An understanding of NOI, and cash flow 

• Experienced in property financial analysis and must be able to read and understand financial reports 
• Must be able to handle crisis appropriately 
• Must be able to communicate effectively in the organization, both verbally and in writing 
• A complete understanding of Fair Housing 
• A thorough understanding of apartment rent collection procedures 

Education and Experience: 

• At least three (3) years of management experience in the field of residential property management 
• Ability to multi-task and prioritize 
• Exhibit strong attention to detail 

• Ability to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demands 
• Experience in One-Site preferable 

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.  

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