Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Customer Service Representatives ("CSRs") are responsible for assisting customers with picking up and dropping off clothing and other items at our three Fargo locations. As CSRs gain experience, they will become more involved with the process of learning about the items being dropped off and assisting with properly tagging them so that they can be properly laundered and charged for. CSRs are not involved with the actual process of cleaning or laundering any items.
CSRs will use an electronic Point of Sale system ("POS") that is specific to the dry cleaning industry that is known as SMRT. SMRT is easy to learn and to use. As such, potential candidates only need to have limited computer skills.
CSRs will engage with customers so verbal skills and a desire to provide a good customer experience is a plus.
Job is perfect for younger workers entering the job market for the first time, workers looking for a change, people looking for a part time and or second job, and even retirees looking to return to the job market.
Currently looking to fill part and full time positions at each of our three locations.
All training time is paid and as you learn skills and the position we will be reviewing for salary adjustments.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
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People with a criminal record are encouraged to apply
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Work Location: In person