Ambulatory Services Director jobs in California
Ambulatory Services Director directs the staff and programs of the ambulatory services department. Oversees, administers, and coordinates all activities and operations of the ambulatory services for the health care facility, including outpatient clinics, outpatient surgery, and urgent care centers. Being an Ambulatory Services Director develops and introduces approved standards and guidelines for ambulatory services and programs. Maintains working relationships with community agencies. Additionally, Ambulatory Services Director ensures non-emergency care clinics operate within budget and in accordance with performance standards. Requires a bachelor's degree. Typically reports to top management. The Ambulatory Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Ambulatory Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Ambulatory Services Director jobs
Service Representative-Ambulatory Services
- Kaiser Permanente
-
Downey, CA
OTHER
-
Job Summary:
Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Establishes and builds rapport and cooperative relationships with the public/members/ staff. Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting.
Essential Responsibilities:- Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Customer Service (Greeting, navigating, instructing/educating)
- Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.
- Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.
- Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.
- Provides patient information to family members, following established patient confidentiality guidelines.
- Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.
- Demonstrates flexibility when addressing various member issues and needs related to operations and member services.
- Follows KP Service Standards.
- General Job Functions:
- Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.
- Ensures current schedules are accurate, makes authorized changes as appropriate.
- Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.
- Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.
- Answers calls and relays messages to staff.
- Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested.
- Provides patient instructions as appropriate.
- Performs related clerical duties as required, such as direct booking, copying, etc.
- Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.
- Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.
- May assist in orienting new employees.
- Maintains courteous relations with patients and staff.
- Follows Labor Management Principals.
- May perform other duties as required.
- Cash Handling
- Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.
- Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas.
- Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.
- Additional duties for Service Representatives in Optical Services to include:
- Coordinates eyewear for delivery to patient.
- Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics
- Assists with inventory control procedures
- Additional duties for Service Representative in Laboratory to include:
- Explains proper specimen collection to members, rejects unsatisfactory specimens.
- Assures all pertinent information is entered into system during accessioning.
- Updates and maintains all necessary logs.
- Accessions laboratory requests in Health Connect/Laboratory Information System.
- Maintains all printers - sorts and distributes results from printer processing.
- Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.
- 2 Days Ago
Service Representative-Ambulatory Services
- Kaiser Permanente
-
Mission Viejo, CA
OTHER
- Job Summary: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash han...
- 2 Days Ago
Service Representative-Ambulatory Services
- Kaiser Permanente
-
Harbor, CA
OTHER
- Job Summary: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash han...
- Just Posted
Service Representative-Ambulatory Services
- Kaiser Permanente
-
Ventura, CA
OTHER
- Job Summary: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash han...
- Just Posted
Service Representative - Ambulatory Services
- Kaiser Permanente
-
Downey, CA
OTHER
- Job Summary: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash han...
- Just Posted
Service Representative- Ambulatory Services
- Kaiser Permanente
-
Santa Ana, CA
OTHER
- Job Summary: Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash han...
- Just Posted
Ambulatory Services Director jobs at Popular Companies
Speech Pathologist - Outpatient Adult & Pedi, TIRR Greater Heights
- Memorial Hermann Health System
-
Houston, TX
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Mammography Tech, Outpatient System Float
- Memorial Hermann Health System
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Houston, TX
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Occupational Therapist - Peds - Full-Time Day
- Sanford Health
-
Bismarck, ND
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Inpatient Pharmacist - Bismarck Medical Center - Full Time
- Sanford Health
-
Bismarck, ND
- Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
- 6/12/2024 12:00:00 AM
Speech-Language Pathologist - Peds -Day
- Sanford Health
-
Bismarck, ND
- Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
- 6/12/2024 12:00:00 AM
LPN - Orthopedic Clinic
- Sanford Health
-
Fargo, ND
- Create Your Career with Us With over 224 clinic locations and 46 medical centers, Sanford Health is one of the largest a...
- 6/12/2024 12:00:00 AM
Registered Nurse Case Manager
- Cambay Healthcare
-
Oakland, CA
- Job Description Job Description **Job Title: Registered Nurse Case Manager** **Location:** Oakland, CA **Duration:** 13 ...
- 6/8/2024 12:00:00 AM
Director Wound Care
- University Health System
-
San Antonio, TX
- Full Time 903 W. Martin Professional Non-Nursing Day Shift University Hospital is located in the heart of the Medical Ce...
- 6/8/2024 12:00:00 AM
About California
California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ambulatory Services Director jobs
$148,064 to $205,015
Most Popular Cities in California for Ambulatory Services Director Jobs
What does an Ambulatory Services Director do?
Ambulatory Services Director in Sioux Falls, SD
These facilities provide a full range of services, including.
January 18, 2020
Ambulatory Services Director in Reading, PA
Direct experience in Oncology, Hematology, and Ambulatory Clinic Operations is strongly preferred.
February 24, 2020
Ambulatory Services Director in Las Vegas, NV
Our new Ambulatory Services Center has been designed to help alleviate the anxiety of our patients and their family members.
December 17, 2019