Company Overview:

Croell, Inc. is a family-owned regional construction company with over 100 multi-state locations. We are a major producer of concrete and aggregates and produce concrete and asphalt road construction in the Midwest. We are an Equal Employment Opportunity (EEO), Affirmative Action (AA) employer! 

Position Overview:

The Collections Specialist & Credit Analyst will be responsible for multi-state credit and collections based out of our corporate office in New Hampton, IA. The ideal candidate will have previous credit experience, be detail and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. This is a full-time position, reports to the Head of Accounts Receivable, and has no supervisory responsibility.

For more information regarding this position, contact Liz at 641-229-8164.

Incentive(s)

• $1500 Sign-On Bonus
• Annual Clothing Stipend

Essential Duties and Functions:

• Communication, tracking, and coordination of all collection efforts (Letters, phone calls, aging report review, etc)
• Differentiate state requirements for notices and collection
• Perform research needed regarding credit and collection and document for reference
• Small claims, garnishments, mechanics liens
• Work with management and operations on doubtful accounts
• Assist in setting and following policy for customer accounts and COD customers
• Assist operations with reporting, tracking, and collecting balances owed
• Assist with collection of checks returned for insufficient funds
• Investigate issues in billing, customer or cash payments, sales tax, and work to resolve
• Monitor projects to determine prelien notice requirements
• Review, understand, and negotiate contract payment terms
• Timely process credit applications to determine credit capacity and authorize extensions including credit reports, credit references, etc.
• Manage customer information – Set-up accounts, Maintain credit notes, and Process payment plans, collections
• Verify and Process lien waivers
• Learn to pull applicable reports for customer history
• Cross-train with applicable positions

Position Requirements:

• Consent to authorization of a pre-employment background check and drug test
• Two-year degree or equivalent experience
• Credit and Collection experience
• Accounting experience is also a plus, including state sales tax
• Deal with sensitive information in a confidential manner
• Self-directed and motivated to exceed expectations
• Good negotiating and interpersonal skills
• Strong time management, organizational, and problem-solving skills
• Proficient computer skills and ability to learn in-house software applications
• Strong verbal and written communication skills

Physical Requirements:

• Ability to reach below/at/above shoulders
• Pushing/Pulling
• Twisting/Bending
• Sitting/Standing

Benefit Offering:

• Salary Range: COMPETITIVE WAGE (Based on experience, location, etc.)
• Health – Dental – Vision Ins.
• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short Term Disability
• Voluntary Long Term Disability
• Paid Time off and Holiday Pay
• Employee Assistance Program
• 401K with Company Match
• Bereavement Pay
• Potential for Advancement