Account Executive - Home Care jobs in Michigan

Account Executive - Home Care researches and develops a specific territory in order to market and sell home care services to individuals and families. Assists in creating marketing programs to attract and retain target customers. Being an Account Executive - Home Care may require a bachelor's degree. Typically reports to a supervisor or manager. The Account Executive - Home Care gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Account Executive - Home Care typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Customer Care Associate
  • Demo Account
  • Grand Rapids, MI FULL_TIME
  • Customer Care Associate

    Location:  Grand Rapids, MI


    Summary:

    The Customer Care Associate is the regular contact for the Industrial Market segment including but not limited to: receipt of orders via Email or E.D.I. or specific industrial customer supply systems, communicating customer’s order status, delivery dates, problems, complaints, communication and resolution and other inquiries that may arise while doing so in a courteous, effective and efficient manner.  He/she will be required to proactively communicate with other internal and external personnel including but not limited to:  Sales Personnel, various Market Managers, Product Managers, Program Managers, Materials Management, Finance and Warehouse.  He / She is responsible for initiating and following up on customer complaints and invoice deductions.  He / She will assist in the setup of new accounts.  This is considered a “critical position” for emergencies / weather related events.  This is a non-supervisory position. 
     
    Job Responsibilities:
     
    • Verifies the accuracy of the customer’s orders and makes and communicates any corrections deemed necessary to ensure all orders are accepted and entered correctly. 
    • Manages EDI data for customer releases to include correction of errors. 
    • Answers customer inquiries relating to order status, shipping/delivery dates, pro number, carrier and any additional questions that may arise. 
    • Proactively communicates with other internal and external personnel including but not limited to:  Sales Personnel, various Market Managers, Product Managers, Materials Management, Finance and Warehouse. 
    • Refers customers to the proper technical resource within the Industrial Market group for customer inquiries or concerns. 
    • Ensures all received purchase order pricing is in accordance with the loaded pricing in the customer price condition.  Any deviations are communicated to the respective Salesperson for resolution.  Results may be communicated to the customer. 
    • Proactively suggests enhancements and changes that will positively affect the service level that the customer is receiving in addition to implementing improvements for compliance with customer requirements. 
    • Uses CRM system to enter customer data, request data and information as needed. 
    • Participates in individual and team trainings and meetings to ensure knowledge is up-to-date. 
    • Maintains confidentiality of the organization’s customers and data. 
    • Monitors customer portals and act as administrator (if required) and inputs/ retrieves customer required information.  
    • Retrieve Customer Scorecards from customer portals, emails – post and share information. 
    • Effectively works and communicates in a multi-cultural environment seeking assistance as needed 
        
    Qualifications: 
    • Associates degree or at least 4 years of prior customer service experience 
    • Prior manufacturing customer service experience a plus. 
    • SAP and EDI experience preferred. 
    • Knowledge of Scheduling agreements a Plus.  
    • Excellent PC skills to include word processing and spreadsheet capabilities. 
    • Prior experience with a customer data management system. 
    • Ability to communicate verbally and in written form. 
    • Spanish speaking a plus. 
    • Excellent phone skills and ability to work in a fast paced environment. 
    • Some travel may be required from time to time to visit customers, training and participate in team meetings or events up to 20%. 



  • 2 Days Ago

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Account Executive - Home Health
  • LHC Group
  • Menominee, MI OTHER
  • Summary We are hiring for a Home Health Account Executive. At UP Health System Home Care & Hospice, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful c...
  • 10 Days Ago

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Account Executive - Home Health
  • LHC Group
  • Marquette, MI OTHER
  • SummaryWe are hiring for a Home Health Account Executive. At UP Health System Home Health and Hospice, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningfu...
  • 10 Days Ago

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Account Recovery Representative (Hybrid)
  • Binson's Home Health Care
  • Center, MI FULL_TIME
  • As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with l...
  • Just Posted

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Caregiver/Home Care Aide
  • Home Sweet Home Care
  • Benton, MI PART_TIME
  • DescriptionGreat benefits! PurposeCare of Michigan is currently seeking non-medical Caregivers. The right people will have strong customer service skills, be responsible individuals and have a heartfe...
  • Just Posted

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Caregiver/Home Care Aide
  • Home Sweet Home Care
  • Battle Creek, MI PART_TIME
  • DescriptionGreat benefits! PurposeCare of Michigan is currently seeking non-medical Caregivers. The right people will have strong customer service skills, be responsible individuals and have a heartfe...
  • 1 Day Ago

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Client Account Manager
  • The Judge Group
  • Atlanta, GA
  • Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, p...
  • 6/2/2024 12:00:00 AM

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IT Client Account Manager
  • 4 Consulting Inc.
  • McKinney, TX
  • Job Description Job Description Who we are! At 4Ci our mission is to build long term relationships, based on trust, inte...
  • 6/2/2024 12:00:00 AM

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Client Account Manager
  • IntermixIT
  • Harrisburg, PA
  • General Summary: We are looking for a qualified client account manager to join our team. You will be responsible for dev...
  • 6/1/2024 12:00:00 AM

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Client Account Manager
  • Orion Laboratories
  • Baton Rouge, LA
  • Client Account Manager Baton Rouge, Louisiana Orion Laboratories, a leading clinical laboratory in Baton Rouge, LA, is s...
  • 6/1/2024 12:00:00 AM

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Client Account Manager
  • Brown & Brown Insurance
  • Maitland, FL
  • It's an exciting time to join Brown & Brown! Our business is growing both in North America and internationally which emp...
  • 5/31/2024 12:00:00 AM

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Client Account Manager
  • firstPRO, Inc
  • Boston, MA
  • FirstPro is now accepting resumes for a Client Relationship Manager position based in Boston, MA. This role will focus o...
  • 5/31/2024 12:00:00 AM

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Client Account Manager
  • Johnson Controls International
  • Dublin, Dublin
  • What we can offer Competitive Compensation: Enjoy a competitive salary which is reviewed annually. Holidays: 23 days of ...
  • 5/29/2024 12:00:00 AM

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Client Account Manager
  • BlazerWorks
  • Norcross, GA
  • Overview The Account Manager role is in charge of preserving current business with clients and also growing new business...
  • 5/29/2024 12:00:00 AM

Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Executive - Home Care jobs
$70,349 to $87,229

Account Executive - Home Care in Lynchburg, VA
We are seeking an energetic, dynamic individual to work as part of our sales team as an Account Executive.
February 05, 2020
Account Executive - Home Care in Raleigh, NC
Constellation Health Services, a growing Certified Home Health Care and Hospice agency is dedicated to delivering excellent quality and compassionate care to our patients.
November 28, 2019
Account Executive - Home Care in Mobile, AL
Manage Account Executive (AE) team responsible for strengthening Donlen s relationships with assigned customers.
February 23, 2020