Warranty Manager oversees the warranty process. Provides oversight to warranty technicians and the processing of warranty claims. Being a Warranty Manager may require a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Warranty Manager works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Warranty Manager typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Elite Home Warranty, a leading provider of home warranties, is looking for a Claims Concierge Specialist to join our team. As a Claims Concierge Specialist, you will play a key role in helping our customers with their home repair needs, including HVAC, Plumbing, and Electrical issues. While previous experience in home warranties is preferred, we welcome candidates with a strong work ethic, creative thinking skills, and a customer-centric mindset.
Earnings:
Hours:
The following shifts are available: Monday - Friday with possible alternating weekends (weekends are 9-5) 11:00-7:00, 11:30-7:30, 12:00-8, or 12:30-8:30pm
Responsibilities:
Requirements:
This is a full-time position with a pay range of $17.00 -$18.00 per hour. The role is based in our Brooklyn, NY call center, and requires reliable commuting or relocation to the area. If you are a highly motivated individual who is passionate about helping consumers, we encourage you to apply.
Physical Setting:
This position will be based in our call center located in Brooklyn, NY, and you will be working on an 8-hour shift from Monday to Friday. Weekend shifts are also available.
Experience:
To be considered for this role, you must have at least 1 year of experience working in a call center and 1 year of experience in home warranty. You should also have excellent communication skills, both verbal and written, as well as the ability to work independently.
At Elite Home Warranty, we are committed to providing our consumers with exceptional service, and we are looking for someone who shares our passion for delivering high-quality support. If you are a driven individual who is looking for an opportunity to join a dynamic team, we encourage you to apply for this position.
In this role, you will have the opportunity to work in a fast-paced environment, where you will be responsible for managing a high volume of customer inquiries. As such, you must be able to work well under pressure and have a strong attention to detail.
At Elite Home Warranty, we value diversity and strive to create a welcoming and inclusive workplace for all. We encourage candidates from all backgrounds to apply for this position.
If you meet the requirements for this position and are interested in joining our team, please submit your application today. We look forward to hearing from you!
Culture:
At Elite Home Warranty, we pride ourselves on having a supportive and collaborative work culture. Our team is made up of dedicated professionals who are passionate about providing exceptional service to our customers. We value open communication, accountability, and continuous improvement.
If you are a highly motivated individual who is passionate about providing exceptional service to customers, we encourage you to apply for this position. Elite Home Warranty is an equal opportunity employer, and we welcome candidates from all backgrounds to join our team.
Our Claims Concierge Specialists are an essential part of our business, and we are committed to providing them with the tools they need to succeed. We offer ongoing training and development opportunities to help our team members grow and achieve their career goals.
At Elite Home Warranty, we believe in recognizing and rewarding hard work and dedication. Our Sales Executives have the opportunity to earn a competitive salary with a commission structure and residuals. We also offer paid time off to help our team members maintain a healthy work-life balance.
If you are a highly motivated individual with a passion for helping consumers, we encourage you to apply for this position. Join our team of dedicated professionals and help us continue to provide exceptional service to our customers.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: No more than 45 per week
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Work setting:
Experience:
Ability to Commute:
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Willingness to travel:
Work Location: In person