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Voice Communications Analyst jobs in Maryland

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

Recently Added Voice Communications Analyst jobs

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Communications Engineer-Voice & Data I
  • V2X Inc
  • Patuxent River, MD FULL_TIME
  • Overview

    Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

    Responsibilities

    • Applies knowledge of telecommunications systems and audio video production techniques, sound slide presentations, and peripheral support equipment to provide robust and fully functional Video Teleconferencing (VTC) capabilities. As a member of an install team, assists in modifying, installing, testing, evaluating, and operating electrical, electronic, video, audio, computer network or related communication equipment. Maintains repairs, inspects, and troubleshoots or programs systems, equipment, and components. Reviews, analyzes, or applies technical or maintenance specifications, policies, and standards.
    • Interfaces and coordinates with customers regarding system requirements determination, specification alternatives and project solutions.
    • Position requires excellent customer service, communication and organizational skills. Position requires ability to climb ladder and lift, carry, move, load and unload heavy objects (up to 50 pounds). Incumbent will be responsible for using power tools and hand tools. Needs to ability to read and interpret specifications and drawings. Position will be responsible for Wire-wrapping, lacing rack mounting and cable running.
    • Installing video teleconference systems and associated cabling
    • Documenting installations
    • Gathering requirements with customers

    Qualifications

    • Minimum Qualifications
      • Education:
        • Degree required. One-year related experience may be substituted for one year of education, if degree is required.
        • Associate’s Degree and 5 years experience; or Bachelor’s Degree and 3 years experience; or Master’s Degree and 1 year experience; or 5 years experience and 2 years specialized training; or 7 years experience.
      • Experience:
        • One (1) year experience with computer technologies, including hardware, network, and software.
        • Relevant experience includes installing video and/or computer hardware, running cables, and documenting installations.
      • Other Requirements:
        • Security Clearance
        • U.S. Citizenship status is required as this position will require the ability to access US only data system
      • Desired Qualifications:
        • Experience in the following areas is beneficial:
          • Resolution of VTC issues in a high volume, fast paced environment
          • Installing cables, wires and telecommunications equipment
          • Providing VTC support to multiple work sites
          • Daily use of a ticketing system to manage workload and end-user assistance.
          • Troubleshooting of basic IT services, desktop systems, and peripheral devices
      • Skills & Technology Used
        • Analytical Thinking & Problem Solving:
          • Possesses both analytical and interpersonal skills.
          • Good problem solving, negotiation and organizational skills/techniques.
        • Business Partner/Effective Communicator:
          • English language skills to communicate and negotiate with vendors.
          • Strong communicator must be able to communicate clearly both in writing and orally.
          • Ability to train, lead projects, direct employees.
          • Customer service oriented, detail focused, pro-active behavior, multi-task capability.
        • Software:
          • Microsoft Office Suite
          • Excel
          • Outlook
          • SharePoint
          • Computer, printer, copy machine and other general office equipment.
    • What We Bring
      • At V2X we strive to be market competitive in our total reward offerings.
      • The successful candidate’s starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions.
      • Please speak with a recruiter for additional information.
      • Employee benefits include the following:
        • Healthcare coverage
        • Life insurance, AD&D, and disability benefits
        • Retirement plan
        • Wellness programs
        • Paid time off, including holidays
        • Learning and Development resources
        • Employee assistance resources
        • Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
    • Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
    We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.
  • 7 Days Ago
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Communications Engineer-Voice & Data I with Security Clearance
  • ClearanceJobs
  • Patuxent River, MD FULL_TIME
  • Job Description Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful missi...
  • 7 Days Ago
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R
OCCS Analyst Voice Admins Team
  • RadNet
  • Owings Mills, MD FULL_TIME
  • Responsibilities: Job Summary: The Omni Channel Communication Services Analyst is responsible for implementing, supporting, and maintaining RadNet’s Omni channels of communications systems within the ...
  • 6 Days Ago
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Communications Analyst
  • Calvert Impact
  • Bethesda, MD FULL_TIME
  • Communications Analyst at Calvert Impact in Bethesda, MD About the Job Calvert Impact is seeking a full-time Communications Analyst to support enterprise communications, sharing and promoting our work...
  • 29 Days Ago
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1
Business Analyst
  • 10000454 - Business Analyst
  • Frederick, MD FULL_TIME
  • Job Title: Business AnalystIntroduction to Role:At AstraZeneca, we are committed to making a positive impact on patients' lives by channeling our scientific capabilities. As a Business Analyst in our ...
  • 6 Days Ago
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1
APD Business Analyst
  • 10000454 - Business Analyst
  • Gaithersburg, MD FULL_TIME
  • Job Title: APD Business AnalystIntroduction to Role:Are you ready to power the business to have a bigger impact on patients' lives? Embrace the novel opportunity to work at a business that puts patien...
  • 4 Days Ago
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Voice Communications Analyst jobs at Popular Companies

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Lead Data Scientist
  • Nucleix Ltd.
  • San Diego, CA
  • About Nucleix: Nucleix is a leader in the field of next-generation sequencing and its application in medical diagnostics...
  • 6/11/2024 12:00:00 AM
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Equity Research Analyst - Energy Policy
  • Compass Point Research & Trading, LLC
  • Washington, DC
  • Compass Point is a premier full-service investment firm providing a wide range of banking and research services to our c...
  • 6/11/2024 12:00:00 AM
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Language Specialist
  • U.S. Air Force Reserve
  • Position Summary The intelligence we gather comes in many forms, often in a foreign language. Our Cryptologic Language A...
  • 6/11/2024 12:00:00 AM
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FP&A Analyst
  • Pinnacle Transplant Technologies
  • Phoenix, AZ
  • About Us Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and ...
  • 6/11/2024 12:00:00 AM
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Junior Desktop Analyst - Junior Desktop Analyst
  • Capgemini
  • Shelton, CT
  • Hi there, Hope you are doing good Capgemini is hiring below position if you are interested Please apply here Junior Desk...
  • 6/11/2024 12:00:00 AM
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Director of Fundraising
  • EqualSpace Sharespace & Incubator
  • Newark, NJ
  • DefinedTalent is a partner of Equal Space LLC that serves as an incubator for diverse voices, ideas, and perspectives. T...
  • 6/11/2024 12:00:00 AM
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Senior Data Engineer
  • Sirius XM
  • New York, NY
  • Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Servic...
  • 6/11/2024 12:00:00 AM
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Staff Data Software Engineer, Conditional Access
  • Sirius XM
  • New York, NY
  • Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a n...
  • 6/11/2024 12:00:00 AM
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About Maryland

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$65,424 to $84,399

Most Popular Cities in Maryland for Voice Communications Analyst Jobs

What does a Voice Communications Analyst do?

Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020
Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020