Vendor Relations Specialist jobs in Louisiana

Position Summary

Are you looking for an entry point to a career in sales? Would you rather be out and about than sitting in an office all day? This may be the perfect role for you. If you have a passion for building connections with people and providing superior customer service, consider joining our team as Vendor Inventory Specialist/Driver ("VIS")! We will provide a company truck for you to visit customers, routinely monitoring and filling inventory, coordinating with site contacts and SWLA sales associates, and expertly representing our company brand.

Your primary responsibilities will be managing customer-owned or Swagelok Louisiana-owned inventories at customer sites. This means not just stocking product but also building relationships with customers by providing first-rate sales support.

To apply do the following: 1) Click on the link below 2) Send an email to eileen.kilgore@swagelok.com explaining why you are interested in and qualified for this role.

NO PHONE CALLS

About Swagelok Louisiana

Swagelok Louisiana (SWLA) provides critical fluid system products, assemblies, training, and services to customers in a variety of markets including oil & gas, refining, chemical, midstream, power and transportation industries. We are the independently owned and authorized sales and service center for Swagelok® in Louisiana and portions of Mississippi. Swagelok Company is a $2 billion, privately held company, headquartered in Solon, OH. Swagelok® designs, manufactures, and delivers an expanding range of the highest quality fluid system products and solutions.

Sales Inventory Specialist Expectations

• Hit targeted turns per year at all inventory locations.
• Execute exceptional customer service through the coordination and communication of quotes and orders with sales and customers directly as needed.
• Efficiently manage transactions related to maintaining customer inventories on a routine schedule.
• Develop an understanding of the customer inventory trends to anticipate the customer needs along with maintaining stock levels that are efficient for SLA and the customer.
• Maintain departmental metrics.
• Work with Sales to execute strategies for accounts.
• Follow-up and work with customers while on-site to support their needs.
• Work with Customer Relations Team to fulfill orders.
• Develop a thorough understanding of any applicable AutoCrib equipment including maintenance and troubleshooting.
• Work with the warehouse to schedule deliveries effectively.
• Maintain company truck according to maintenance schedule.

Position Requirements or Qualifications:

Education

High School or Equivalent (GED). Associate’s degree preferred

Experience

• Minimum 2 years warehouse or route sales experience in a high volume or service-oriented environment
• Understanding of sales and marketing concepts
• In-depth knowledge of broad range of Swagelok fluid system components preferred
• Knowledge of cataloging and/or inventory management systems preferred
• Knowledge of a broad range of applications highly desirable
• Ability to communicate well within an organization’s structure
• Ability to work independently

Skills:

• Level of mechanical comprehension
• Effective and friendly telephone manner to effectively interact, communicate, and negotiate with customers
• Verbal communication skills
• Problem solving and organizational skills
• Oriented with a high level of accuracy to work effectively in teams
• Knowledge of MS-Office including Word, Excel, PowerPoint
• Experience using and managing a CRM system preferred
• Experience interacting and communicating with customers
• Clean driving record

Critical Competencies:

• Customer Orientation
• Results Focused
• Adaptability/Resilience
• Influence
• Teamwork & Collaboration
• Initiative

Physical Requirements:

• Office, warehouse and field environments.
• Driving company truck through defined service area.
• Regularly required to talk or hear, stand, walk and sit.
• Able to lift up to 35 pounds continuously, 50 lbs max.
• Able to reach above shoulder height and stand for a full 8-hour shift.