User Liaison jobs in Minnesota

Grow and develop your skills with Handi by joining our Liaison Team!  In this role, you will support, preserve and build our referral sources and homecare customers!  

Responsibilities include:

• Responds to inquiries and orders from homecare customers and referral sources while providing information on equipment, supplies, and services
• Assists customers with the selection of equipment, supplies, and services while determining the best method for providing services
• Verifies insurance and/or other method of payment and processes orders by preparing customer paperwork
• Completes all necessary paperwork in an accurate and efficient manner to facilitate the data entry, accounts receivable and delivery of the order placed
• Coordinates the delivery, set-up and pick-up of equipment, supplies, and service in a timely manner
• Maintains accurate files of all customer account profile information and referral source data while performing data entry
• Meets with customers and referral sources to introduce them to Handi Medical Supply
• Coordinates with the sales team to build referral base
• Represents Handi Medical Supply at community events while maintaining existing relationships while targeting new business opportunities
• Communicates new products and service opportunities while identifying and resolving customer concerns
• Follows up on new referrals resulting from field activity

Candidates must meet the following requirements:

• High school diploma or equivalent
• Three-years related experience required
• Health related professional background is preferred
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite or related software
• General working knowledge of computer systems
• Maintains a professional image at all times while demonstrating commitment to our mission and values

Join our Mission of Enriching Lives for our Liaison Team!