Trust Operations Officer jobs in Massachusetts

JOB DESCRIPTION

The key objectives of this role include assimilating, analyzing, monitoring and reporting credit risk information flowing up from the loan level to the portfolio level to inform and deliver knowledge to drive strategic and tactical portfolio management decisions, which have meaningful impact to the Bank’s financial and operating performance.

The role involves engaging and communicating with a wide-variety of stakeholders ranging from members of the Executive Leadership Team (ELT) to senior managers in numerous areas across the Bank including: credit, lending, finance, risk management, loan operations, loan review, internal audit, compliance, treasury, information technology and data governance, as well as third-party stakeholders (e.g., consultants, external auditors, investors, analysts, regulators, etc.).

RESPONSIBILITIES

• Perform in-depth risk analysis of the Bank’s loan portfolio, focusing on both commercial and consumer lending segments
• Monitor and assess overall portfolio and portfolio segment performance, identifying emerging risks and risk trends to provide proactive risk management insights about asset quality and portfolio concentration risk
• Develop, produce and deliver detailed portfolio risk reports to executive management, the board of directors and other stakeholders
• Communicate effectively regarding the quality and credit risk of loan portfolio assets, using both written reports and verbal presentations
• Collaborate with cross-functional teams to produce portfolio reporting for external parties, including equity and debt analysts, investors and regulatory agencies
• Design and maintain sophisticated risk analyses and reports to evaluate portfolio risk, support strategic decision-making, and improve overall portfolio quality
• Assist with portfolio stress testing and scenario analysis to measure the impact of various economic conditions on portfolio resilience
• Provide support for the quarterly allowance for credit loss (CECL/ACL) estimation process
• Build, enhance, and maintain workflow automation for portfolio risk reporting and analysis
• Create and maintain dashboards, views and visualizations of portfolio measures, transforming data into useful information for consumption by key stakeholders
• Draft and curate portfolio risk reporting workflow procedures to ensure business continuity
• Perform deep dives into various portfolio segments as directed (e.g., CRE segments such as Office, Multi-Family, etc.)
• Support credit risk key indicator (KPI/KRI) reporting, as part of the Bank’s risk metrics reporting processes
• Complete ad hoc and special projects, as assigned
• Mentor and guide junior team members/interns
• Support fostering a culture of risk awareness and continuous improvement

QUALIFICATIONS

• Bachelor’s degree in finance, economics, business, or a related field. An advanced degree (e.g., MBA, CFA) is highly desirable
• Minimum of 3-5 years of experience in portfolio risk analysis within the banking or financial services sector
• In-depth knowledge of commercial and consumer lending products, including C&I loans, CRE mortgages, residential mortgages, home equity loans, and personal consumer loans
• Strong analytical skills with a proven ability to interpret complex financial data and identify key risk factors
• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to senior stakeholders
• Strong proficiency and comfort with information technology solutions including the Microsoft Office suite of applications, SAS, Alteryx, Tableau, PowerBI and/or other data management, analytical, and risk management software applications
• Working knowledge of databases and structured query language (SQL)
• Demonstrated teamwork abilities

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.