Trust Manager - Operations jobs in New York
Trust Manager - Operations manages the operations of the trust. Designs and implements operational systems to streamline operations and maximize revenue and shareholder interests. Being a Trust Manager - Operations facilitates communications between various departments in the trust. Requires a bachelor's degree. Additionally, Trust Manager - Operations typically reports to top management. The Trust Manager - Operations typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Trust Manager - Operations typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Trust Manager - Operations jobs
Sr. Manager, Trust & Safety Operations
- Match Group
-
New York, NY
FULL_TIME
-
The Member Protection team is seeking a highly skilled and motivated Trust & Safety Operations Senior Manager to run Match Group Central’s Trust & Safety Operations. This role will manage a team of internal and vendor-based trust & safety specialists, coaching their team to deliver best-in-class operations, and managing and responding to team escalations. The ideal candidate is a jack-of-all-(operational)-trades: skilled at building and continuously optimizing workflows, managing vendor relationships, scaling knowledge and process across growing teams, leveraging data to proactively identify, understand, and solve complex problems, and synthesizing information into actionable insights suited for senior leadership.Match Group is a leading provider of dating products available globally. Our portfolio includes Tinder, Match, OkCupid, Hinge, PlentyOfFish, and others, each designed to help singles find a meaningful connection.
How you’ll make an impact: - You will own the strategic and operational relationship with our vendor partners, ensuring adherence to the contractual agreements and acting as the primary escalation point for escalations or issues.
- You will monitor and report on KPIs; quickly identifying and diagnosing performance issues, and providing senior leadership with actionable insights and recommendations for corrective actions.
- You will create and manage vendor training material and continuously improve agent onboarding processes.
- You will manage and respond to escalated tickets and provide feedback to drive continuous performance improvement.
- You will conduct calibration meetings: analyzing different cases and providing and driving solutions for improving accuracy and alignment.
- You will steer the creation or improvement of internal and vendor-related operational guidelines.
- You will collaborate cross-functionally with Product, Security, IT, and other Operations teams to proactively analyze and improve operational workflows and processes. Effectively represent and advocate for operational improvement opportunities.
- You will partner with the Director of Member Protection and VP of Trust & Safety to set goals and strategic direction for T&S Operations, ensuring alignment with broader team goals and vision.
- You will create and maintain short-term and long-term forecasts for resourcing needs; leverage forecasts to determine headcount and workforce requirements or advocate for product optimizations that could reduce operational costs.
- You will develop and advocate for a staffing strategy for central operations in line with business needs.
- You have 3 years proven experience as a manager of customer service or trust & safety teams
- You have familiarity with legal and compliance requirements related to content moderation, data privacy, and user safety.
- You have a track record of designing, owning, and improving efficient processes that impact and rely on collaboration with multiple cross-functional teams.
- You have excellent problem solving, analytical, and presentation skills, with an exceptional ability to multitask and prioritize.
- You have the ability to distill complex issues into structured frameworks and concrete action plans.
- You have a strong business acumen with the ability to clearly communicate the operational implications of business and product decisions.
- You are a true team player with deep empathy for user experience and a continuous growth mindset.
- 3 Days Ago
We may be a match if:
$ 165000- $185000 a year
Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York, NY. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
LI-MG1
Why Match Group?
Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer:
Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being
Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security
Unplug – Generous PTO and 18 paid holidays so you can unplug
Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work
Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts
Company Gatherings – We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!
We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@matchgroup.com.
Insurance Operations Manager
- Madison Trust Company / Broad Financial
-
Suffern, NY
FULL_TIME
- Company DescriptionAmalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler . We sell exclusively to agencies and have developed a niche...
- 21 Days Ago
Project Manager, Operations - Asbestos Claims Trust
- Garden City Group, LLC
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Success, NY
FULL_TIME
- Company DescriptionFor three decades, GCG, has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we are the first claims ...
- 23 Days Ago
Airport General Manager- Greater Rochester International Airport- Rochester, NY (ROC)
- OPERATIONS - Operations
-
Rochester, NY
OTHER
- At United Ground Express, we are proud to support airline customers and flights at many airports across the US. The services we provide include customer check-in, baggage handling and servicing of the...
- 9 Days Ago
Operations Manager
- Veo - Operations Careers
-
Queens, NY
FULL_TIME
- At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly ...
- 14 Days Ago
Operations Manager - Queens
- Veo - Operations Careers
-
Queens, NY
FULL_TIME
- At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly ...
- 22 Days Ago
Trust Manager - Operations jobs at Popular Companies
Executive Operations Manager
- netPolarity, Inc. (Saicon Consultants, Inc.)
-
Austin, TX
- Job details are Shared below: Job Title: Executive Protection Manager Location: Austin, TX 73301– TRAVEL REQUIRED (Onsit...
- 6/2/2024 12:00:00 AM
Project Executive/Operations Management
- Kimmel & Associates Inc.
-
Pittsburgh, PA
- About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
- 5/29/2024 12:00:00 AM
Project Executive/Operations Management
- Kimmel & Associates Inc.
-
Palestine, OH
- About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
- 5/29/2024 12:00:00 AM
Project Executive/Operations Management
- Kimmel & Associates Inc.
-
Cleveland, OH
- About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
- 5/29/2024 12:00:00 AM
Project Executive/Operations Management
- Kimmel & Associates Inc.
-
Buffalo, NY
- About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
- 5/29/2024 12:00:00 AM
Project Executive/Operations Management
- Kimmel & Associates Inc.
-
Erie, PA
- About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
- 5/29/2024 12:00:00 AM
Project Executive/Operations Management
- Kimmel & Associates Inc.
-
Akron, OH
- About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
- 5/29/2024 12:00:00 AM
General Manager/Operations Manager Needed!
- Signs & Services Company, Inc.
-
Orange, CA
- Job Description Job Description We are seeking a General Manager/Operations Manager to become an integral part of our te...
- 5/29/2024 12:00:00 AM
About New York
New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States.
New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean.
In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Trust Manager - Operations jobs
$113,628 to $165,262
Most Popular Cities in New York for Trust Manager - Operations Jobs
What does a Trust Manager - Operations do?
Trust Manager - Operations in New London, CT
Lori will be responsible for managing operations and compliance in accordance with industry compliance guidelines.
November 27, 2019
Trust Manager - Operations in Orange, CA
Abby is responsible for coordinating the use and efficiency of multiple systems within the Operations and Compliance department.
December 09, 2019
Trust Manager - Operations in Modesto, CA
Responsible for execution of various components of an extensive Asbestos Claims Trust and the management and timely completion of assigned case administration tasks.
December 10, 2019