Top Operations Executive jobs in Minnesota

Overview: This position is accountable for the daily restaurant operations at both stores while

managing the Operational team.

Reports to: Managing Director

Direct Reports: Senior Director of Operations (Roseville), Senior Director of Operations (Arden

Hills), Senior Director of Kitchen (both stores)

Responsibilities:

● Provide vision and leadership for FOH & BOH Operations at each store

● Set strategy for operational systems and processes at each store.

● Develop leaders to support the FOH & BOH Operations at each stores

● Ensure FOH & BOH Operations and Development systems support the overall strategy

of the company

● Set all operational budgets (Labor, Food, Repairs, etc) and work with Senior Directors to

ensure that they are followed and corrected when needed

● Meet 1on1 with Senior Directors to discuss the business and problem solve to improve

results

● Meet with any other leaders throughout the business to provide support,

encouragement, and help to manage any conflict between the team

● Explore and implement new ways to improve operational efficiencies at both stores

● Assist in leading the weekly All-Director Meeting

● Analyze the P&L statement, IPO report, Customer Engagement reports, and all other

relevant reports to make decisions to improve the business

● Daily walkthrough the restaurants ensuring all systems are being followed

● Facilitate the sharing of employees who work at both stores

● Regularly meet with team members and leaders, where necessary, to help facilitate and

improve team

● Work with Senior Directors to create quarterly and annual plans and goals

● Work collaboratively with other Executive Directors, Managing Director, and Operator to

set overall company strategy and ensure all areas of the business are supported and

company goals are met

● Participate in quarterly team building events

● Create clarity in defining job responsibilities and performance scoreboards for all

operational roles

● Culture catalyst to intentionally foster, protect, and grow a healthy and positive culture at

each restaurant

● All other tasks as assigned

Required Competencies:

● Thinks strategically and casts vision: able to see and communicate the business goals

with the ability to use forward thinking and planning

● Communicates effectively: communicates clearly and professionally, sets clear

expectations, able to lead crucial conversations with tact and empathy

● Time Management: organization, high capacity, meets deadlines, prioritizes most

important goals, and makes wise decisions

● Adapts and Innovates: copes with stress and change, adjusts quickly to changing

priorities and conditions, generates new approaches to problems

● Identifies Talent & Fit: identities and retains Top Talent, putting them in the right position

to succeed and best impact the business

● Develops People: coaches team in their current roles to improve performance and

prepare them for future roles

● Growth-oriented: Explores new ideas and opportunities to produce results for the CFA

business

● Continuous Improvement Leadership: intentionally and proactively leads the team to

meet our potential in a God-honoring way

● Organizational Builder: skilled in organizational strategy and execution; thinks, builds

and leads like an executive

● Culture Guardian: models Core Values, creates a positive atmosphere, lives out the CFA

Corporate Purpose

● Faithful Steward: invests and multiplies what has been given to them to steward

Key Performance Indicators:

● Food Safety Score

● Net Profit

● Sales Growth

● Customer Service Metrics

Leadership Time/Week - 45 Hours/week

Requirements:

● Full-Time, 45 hours per week, open availability required.

● Candidate has autonomy over their schedule. Five days a week. Two nights until 7pm

recommended.

● Ability to lift 50 pounds

● Ability to be on your feet for extended periods of time

Salary:

● $90,000

● Medical, Dental, Vision

● 401k

● Meal Benefits

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.