Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Top Notch Marketing Solutions, Inc. is an in-store promotional marketing and sales company. Our clients have a huge presence in some of the nation's largest retailers.
We bring the traditional forms of marketing to LIFE by putting PEOPLE inside stores to help customers with any questions they may have and show customers the benefits these clients provide. This face to face method of marketing has a proven track record of success. Due to this success we are a rapidly growing company that is always looking for more.
Are you motivated by being part of a team and working with others?
Are you looking for a position with room to grow and develop?
Top Notch Marketing Solutions, Inc. a local Promotional Marketing and Sales firm is seeking to add In-Store Representatives to their team. We focus on new customer acquisitions and retention for large named clients. We execute our campaigns through well known retailers in Lexington and Nicholasville, KY. We add a specialized approach to customer service and sales by placing our representatives in an easily accessible location.
Responsibilities include:
The ideal candidate is a highly motivated self-starter and will provide excellent customer service skills to our customers.
Requirements:
We are hiring for full-time hourly (paid weekly) positions that lead to a management role.
We have an aggressive expansion plan laid out and are looking to find people who would love to work in a, fun, competitive, positive-minded environment.
Please note we DO NOT conduct door to door, business to business or telemarketing/phone sales.
To Apply: Respond to this post with your resume attached!