Top Credit and Collections Executive jobs in the United States

Top Credit and Collections Executive leads the overall credit function. Develops policies regarding the investigation of customers, extension of credit lines, and collections. Being a Top Credit and Collections Executive ensures all policies are followed. May require an advanced degree. Additionally, Top Credit and Collections Executive typically reports to top management. The Top Credit and Collections Executive manages a business unit, division, or corporate function with major organizational impact. Establishes overall direction and strategic initiatives for the given major function or line of business. Has acquired the business acumen and leadership experience to become a top function or division head. (Copyright 2024 Salary.com)

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Credit Resolution Collections Supervisor
  • PenAir Credit Union
  • Pensacola, FL FULL_TIME
  • Company Description

    Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

    PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $3.0 billion in assets, our purpose is to enhance the lives of those we serve from Mobile County, Alabama to Leon County, Florida.

    Careers

    Do you have a passion for helping others?

    Currently, PenAir provides access to 11 convenient locations in Baldwin County, AL and Escambia and Santa Rosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

    Join the team. You’ll fit right in.

    Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

    The PenAir difference.

    Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

    Holistic Amenities

    • Up to $15K available for continuing education
    • Student Loan Paydown
    • Adoption Assistance Reimbursement
    • Wellness Programs
    • Gym membership reimbursement
    • Formal Career Development Resources
    • Financial Wellness Resources
    • Purchase assistance with computers and fitness equipment

    Benefits Package Highlights

    • Generous PTO Plan—20 days for new hires
    • Paid Maternal & Parental Leave
    • Competitive Retirement Plan
    • Competitive medical, dental & vision plans
    • Company paid Telehealth services
    • Company paid Short Term Disability
    • And more……….!

    The starting salary range for this position is $61,900 - $65,500 annualized.

    Collections Supervisor Role

    To supervise the overall collection processes of the Credit Resolution Department; ensuring team members are following policies and procedures in accordance with all regulatory requirements. Responsible for maintaining a cohesive team that provides an excellent member experience while collecting amounts due to the credit union.

    Essential Functions & Responsibilities

    E

    40%

    Supervises day to day activities of the Collection Team, by providing overall direction to staff, ensuring queues and phone volumes are maintained, daily reports are complete, repossessions and charge offs are completed in a timely manner.

    E

    15%

    Develops staff by using coaching techniques to maintain a consistent member and business partner experience. Performs monthly one on one sessions with staff to maintain an expected plan for strategic goals and overall department performance.

    E

    10%

    Reviews charge off and repossession requests and processes the approval in a timely manner.

    E

    10%

    Oversees the courtesy pay and force placed insurance programs and ensure timely placement of insurance and charge off for negative accounts.

    E

    10%

    Reviews delinquent accounts and TDR recommendations to ensure appropriate calculations/recommendations are made for the ALLL and TDR committee.

    E

    5%

    Compiles and analyzes information to prepare required reports for other departments, Allowance committee, TDR committee, and Board of Directors. Responsible for identifying all trends associated with collection and charge off.

    E

    5%

    Participates on various project teams to assist with efficiency efforts and new products.

    N

    5%

    Performs other job related duties as assigned.

    Performance Measurements

    Maintain a cohesive, highly trained, motivated staff sufficient to meet daily department demands.

    Provide professional, timely, and accurate service and support to all members and associates

    Develop recommendations for cost efficiencies and enhancements to policies, procedures, and processes by monitoring trends in collections.

    Give and receive feedback from employee quarterly, completing performance reviews within the prescribed timeframe

    Demonstrate knowledge with credit union policy and all federal and state regulations

    Regular reliable attendance.

    Demonstrate behaviors consistent with the Pen Air Core Values.

    Experience

    Knowledge and Skills:

    Three years to five years of similar or related experience.

    Education

    A high school education or GED.

    Interpersonal Skills

    Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

    Other Skills

    Knowledge of CU policies and procedures

    Knowledge of lending and collection processes and law

    Ability to operate Windows based computer system and basic office equipment

    Ability to supervise others by delegating, coaching, and motivating

    Ability to multitask

    Good leadership skills

    Strong oral and written communication skills

    Attention to detail

    Ability to work in stressful situations

    Physical Requirements

    Light or low amount of physical exertion

    Work Environment

    No adverse environmental working conditions noted.
  • 8 Days Ago

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Credit Solutions Advisor - Auto Collections
  • Credit Human
  • Houston, TX FULL_TIME
  • We are seeking a Credit Solutions Advisor - Auto Collections for the Auto Credit Solutions Department. The purpose of the Credit Solution Advisor/Collector position is to resolve delinquency on auto l...
  • 4 Days Ago

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Credit Union Collections Specialist
  • Pacific NW Federal Credit Union
  • Portland, OR FULL_TIME
  • Pacific NW Federal Credit Union in NE Portland is seeking a full-time Collections Specialist I to help collect on early to mid-stage delinquent loans and accounts. Is working for an established, not-f...
  • 20 Days Ago

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Collections Specialist
  • Executive Personnel Services, Inc.
  • Durham, NC FULL_TIME
  • Company DescriptionPharmaceutical Job DescriptionPosition: Collections Specialist – L1Duration: 12.05.2016 – 06.09.2017Location: RTP, NCPay rate: $16.51Key Accountabilities/Responsibilities: Collectio...
  • 14 Days Ago

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ASSISTANT MANAGER COLLECTIONS
  • PENTEX TOP LEFT, LLC
  • Federal Way, WA FULL_TIME
  • Position Description: IT'S TIME TO MAKE YOUR MARK IN AN EXCITING NEW CAREER! We're looking for dedicated people with a "CAN-DO" attitude. Buddy's Home Furnishings was founded in 1961 and is a Lease Ow...
  • 26 Days Ago

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ASSISTANT MANAGER COLLECTIONS
  • PENTEX TOP LEFT, LLC
  • Auburn, WA FULL_TIME
  • Position Description: IT'S TIME TO MAKE YOUR MARK IN AN EXCITING NEW CAREER! We're looking for dedicated people with a "CAN-DO" attitude. Buddy's Home Furnishings was founded in 1961 and is a Lease Ow...
  • 27 Days Ago

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Collections Specialist
  • Insight Global
  • Beverly Hills, CA
  • Minimum Requirements: Strong customer service and client relations Excellent communication with an assertive, yet friend...
  • 5/31/2024 12:00:00 AM

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Office Services Clerk
  • Frankfurt Kurnit Klein and Selz PC
  • Los Angeles, CA
  • Job Description Job Description DEPARTMENT: Administration SCHEDULE/STATUS: Monday – Friday, 9:30AM to 5:30PM (with over...
  • 5/31/2024 12:00:00 AM

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Director of Employment Services "YouthWorkSource Center"
  • Brotherhood Crusade
  • Los Angeles, CA
  • The Los Angeles Brotherhood Crusade is a nonprofit, 501(c)(3) organization founded in 1968 to enrich the lives of youth,...
  • 5/31/2024 12:00:00 AM

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Patient Care Coordinator
  • UNIVERSITY MUSLIM MEDICAL ASSOCIATION, Inc.
  • Los Angeles, CA
  • Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organization...
  • 5/31/2024 12:00:00 AM

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Customer Relations Associate
  • Cintron Solutions
  • Los Angeles, CA
  • We're looking for a Customer Relations Associate to join our progressive marketing & sales firm in the Los Angeles area....
  • 5/31/2024 12:00:00 AM

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Patient Access Representative
  • Leadstack Inc
  • Los Angeles, CA
  • LeadStack Inc. is an award-winning, one of the nations fastest-growing, certified minority-owned (MBE) staffing services...
  • 5/31/2024 12:00:00 AM

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Collections Supervisor
  • Apex Logistics International
  • East Rancho Dominguez, CA
  • Delivering Passion with Every Shipment! Established in 2001, Apex Logistics International has become a top dependable so...
  • 5/27/2024 12:00:00 AM

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Business Affairs
  • Black Bear
  • Los Angeles, CA
  • Black Bear, one of the world’s leading independent film and TV studios, is looking for a seasoned Business Affairs execu...
  • 5/27/2024 12:00:00 AM

Income Estimation for Top Credit and Collections Executive jobs
$212,711 to $315,752