Top Contact Center Executive jobs in Massachusetts
Top Contact Center Executive plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Top Contact Center Executive establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Top Contact Center Executive develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. The Top Contact Center Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Contact Center Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Contact Center Executive jobs
- Top Closers
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Chelmsford, MA
FULL_TIME
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Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you!
We have a fantastic opportunity as a sales representative, for individuals who are motivated and looking to take their earning potential to the next level.
We are currently recruiting for Field Sales Representative throughout the UK with the leading Solar Panels Installer.
This could be an ideal role for people who have experience in working with renewable energy, Solar PV, Battery Storage, Grid Trading, and Air Source Heat Pumps.
Requirements/ Responsibilities of a Field Sales Representative
- Full UK Driver's Licence is essential
- 2 years sales experience
- Converting qualified leads to sales
- Specifying solar panel products to the consumer
- Excellent verbal and written communication skills
What we are offering in the Field Sales Representative role
- Full product training available
- Uncapped Commissions
- Flexible working hours
- Appointments provided, no cold calling
We're looking for the best of the best, so if you feel like there's no challenge that can't be met and a goal that is unachievable then we want to hear from you! Click here to apply today.
- 6 Days Ago
- Top Closers
-
Chelmsford, MA
FULL_TIME
- Are you looking for your next exciting career move in sales? Are you driven, self-motivated, and an excellent communicator? If the answer is YES, then look no further as this is the role for you! We h...
- 23 Days Ago
- Schneider Electric
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Boston, MA
FULL_TIME
- Position SummaryThe successful candidate will work and support Executive level Schneider Electric employees in North America (USA, Canada, and Mexico). TES Tech Partner position is customer-facing and...
- 21 Days Ago
- Convention Data Services
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Bourne, MA
FULL_TIME
- Convention Data Services (CDS), a Freeman Company, is the trusted partner in the live events industry for conference event registration, business intelligence, and lead management servicing top show o...
- Just Posted
- Greenfield Savings Bank
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Turners Falls, MA
FULL_TIME
- Position Title: Contact Center AgentSummaryThe Contact Center Agent is responsible for providing unparalleled service to customers via electronic communication channels. This includes but is not limit...
- 6 Days Ago
- BayOne Solutions
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Waltham, MA
CONTRACTOR
- Title: System AnalystLocations: Hybrid in Waltham, MA (2-3 days per week onsite)Duration: Contract (6 Months - Extendable)Client: Business Insurance DomainTop Skills Required: Contact Center Tools Con...
- 6 Days Ago
Top Contact Center Executive jobs at Popular Companies
- SilverSearch, Inc.
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Morris Plains, NJ
- Call Center Director position is available that is a FULL TIME opportunity that is requiring 3 days onsite/week in Morri...
- 6/2/2024 12:00:00 AM
- Spyglass Partners, LLC
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- Director, Call Center Operations Location: NJ (Hybrid) Must have extensive experience with (list top skill(s)): Call Cen...
- 6/2/2024 12:00:00 AM
- MCI Military Recruitment
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Jacksonville, FL
- POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
- 6/1/2024 12:00:00 AM
- ValorVIP
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Jacksonville, FL
- POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
- 6/1/2024 12:00:00 AM
- MCI Military Recruitment
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Las Cruces, NM
- POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
- 6/1/2024 12:00:00 AM
- MCI Military Recruitment
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Wichita, KS
- POSITION OVERVIEW: OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experience...
- 6/1/2024 12:00:00 AM
- MCI Careers
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Jacksonville, FL
- LOCATION: Jacksonville, FL JOB TYPE: Full-Time PAY TYPES: Salary + Bonus SALARY: $50000 - $60000 / year BENEFITS & PERKS...
- 6/1/2024 12:00:00 AM
- MV Transportation
-
Hyattsville, MD
- Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our...
- 3/29/2024 12:00:00 AM