Telecommunications Analyst jobs in Montana
Recently Added Telecommunications Analyst jobs
Consumer Specialist-Retail
- TDS Telecommunications LLC
-
Missoula, MT
FULL_TIME
-
Overview
Work Location: 712 W Spruce St. Ste 1, Missoula, MT
Type of Position: Full Time – 40 Hours per Week
Hourly Rate: $19.88
Hours: 9:00am-6:00pm with a rotating Saturday of 8:00am-5:00pm. (Every 4-6 th Saturday)
What does a day in the life as a Consumer Specialist - Retail look like?!
You’ll start by getting logged into the systems before unlocking the store doors, then depending on the store traffic, you’ll initiate your day by welcoming customers either in person or over the phone. During customer interactions, your primary focus is to address their initial inquiries with a positive demeanor, displaying empathy when necessary. These interactions will include a variety of what a customer is looking for, including questions about new or existing services, troubleshooting issues or inquires about our fiber construction.
You will be expected to utilize the provided tools effectively to retain customers and boost revenue by promoting additional services. While daily tasks may vary, you will generally spend more time on call then assisting customers in person at the store. Regular ability to maintain exceptional attendance and promptness for work is significantly important in this position!
Did we mention that you’ll also be receiving these amazing benefits?- Medical, Dental, Vision coverage starting on day 1 of employment!
- Excellent 401k plan (100% matching on 3%, 40% matching on 2%)
- 3 weeks of vacation and 2 weeks of sick time per year! 5 weeks of PTO!
- Discounts on TDS services
- Tuition assistance after working with TDS for 1 year
The pay range listed for this position represents the low and high end of the base compensation range. However, the base pay rate offered for this position is expected to be $19.88 per hour.
TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit tdstelecom.com .
TDS Telecom, headquartered in Madison, Wis., employs 3,600 people and is a subsidiary of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, Telephone and Data Systems provides wireless, broadband, video and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit tdsinc.com .
Responsibilities- Assist customers over the phone and face-to-face for Retention, Disconnect and Move order calls and walk-in requests, as well as identifying needs and selling services to both prospect and existing customers. Uses save techniques that involve negotiation & interpersonal communication skills in order to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue.
- Deliver sales and retention results through providing exceptional customer service. Exceed or meet monthly goals including increased revenue and retention metrics.
- Resolves complex/escalated customer problems in partnership with other teams to ensure long term solutions to avoid future issues.
- Resolves construction related issues in our Out of Territory markets by creating and completing Triage tickets.
- Keeps current with Promotions, Products and processes necessary to meet or exceed performance metrics.
- Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space.
Required Job Qualifications- 1 year’s in a customer service or sales role.
- 2 years computer experience (may include order applications, Microsoft Outlook, Word, or Excel)
- Must follow the TDS attendance guidelines to meet our customers’ needs.
Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here .
At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here!
Pay Range (Hr./Yr.)
$17.31/Hr. - $25.97/Hr. - 2 Days Ago
Construction Supervisor
- Southern Tier Telecommunications
-
Missoula, MT
FULL_TIME
- Job Overview: We are seeking a dynamic and experienced Construction Supervisor to oversee our company's daily operations and drive the organization's growth and efficiency. The ideal candidate will be...
- 7 Days Ago
Field Service Technician
- TDS Telecommunications LLC
-
Butte, MT
FULL_TIME
- OverviewAs the Field Service Technician in Butte, MT, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells ...
- Just Posted
Tower Foreman
- Legacy Telecommunications Llc
-
Three Forks, MT
FULL_TIME
- Legacy Telecommunications supports all aspects of telecommunication installations including the construction and maintenance of telecommunications towers and structures. As a Tower Foreman at Legacy T...
- 10 Days Ago
Direct Sales Representative
- TDS Telecommunications LLC
-
Butte, MT
FULL_TIME
- OverviewAt TDS Telecom, our Sales teams are our front-lines. They are interacting with customers everyday, at their doorstep -- educating them on our products and services, and how they can enrich the...
- 10 Days Ago
Senior Outside Plant Construction Technician
- TDS Telecommunications LLC
-
Butte, MT
FULL_TIME
- OverviewAs a Senior Outside Plant Construction Technician in Butte, MT, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. P...
- 10 Days Ago
Telecommunications Analyst jobs at Popular Companies
Telecommunications Analyst
- UniFirst
-
Wilmington, MA
- This is a hybrid position with an on-site requirement 2x per week in Wilmington, MA. The Telecommunication/Security Anal...
- 6/11/2024 12:00:00 AM
Telecommunications Analyst
- FORT POINT LLC
-
Miami, FL
- Job Description Job Description FIBER CHANGE MANAGEMENT ANALYST - TELECOMMUNICATIONS Opportunity to work with a leader i...
- 6/11/2024 12:00:00 AM
IT Telecom Analyst
- Software Guidance and Assistance, Inc.
-
Albuquerque, NM
- Software Guidance & Assistance, Inc., (SGA), is searching for an IT Telecom Analyst for a contract assignment with one o...
- 6/10/2024 12:00:00 AM
Telecommunications Analyst
- LS Technologies, LLC
-
Bethany, OK
- Job Description Job Description Job Description LS Technologies, a Tetra Tech Company, is seeking a Telecommunications A...
- 6/8/2024 12:00:00 AM
Telecommunications Analyst 2
- Edgewater Federal Solutions, Inc.
-
Los Alamos, NM
- Job Description Job Description Overview: Edgewater Federal Solutions is seeking a Telecommunications Analyst 2 to suppo...
- 6/8/2024 12:00:00 AM
Telecommunications Analyst
- Akkodis
-
San Diego, CA
- Akkodis is seeking a UC (Unified Communications) Telecom Analyst for a Contract to hire role with a client located in Sa...
- 6/7/2024 12:00:00 AM
Telecom Analyst
- TeleBright Software Corporation
-
Rockville, MD
- Job Description Job Description We are seeking an experienced analyst of Telecom/IT services on a Part-Time basis. The A...
- 6/7/2024 12:00:00 AM
Sr Telecom Analyst
- Compunnel Inc.
-
- Telecom Analyst Oklahoma City(2 days remote flexibility) Pay rate: $80-90/hr W2 Responsible for the assessment, planning...
- 6/7/2024 12:00:00 AM
About Montana
Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place".
Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Analyst jobs
$62,372 to $81,138