Technology Research Analyst studies emerging trends in the information technology field and their ramifications on the organization. Educates staff on the use of new technology. Being a Technology Research Analyst ensures products and solutions are applied in a manner that maximizes their worth. Requires a bachelor's degree in area of specialty. Additionally, Technology Research Analyst is familiar with the field's concepts, practices, and procedures. Typically reports to a manager or head of a unit/department. To be a Technology Research Analyst typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
We are looking for an organized and motivated individual to help ensure our end users are provided equipment in a timely manner and inventory is kept accurate and organized.
Required Skills - Organization, documentation, logistics, inventory
Job Duties -
"- Image Laptops and Desktops for Technicians to Configure.
- Ship And Track Boxes for Returning Deployment/Return.
- Ship Equipment to Other Sites as Needed.
- Other Tasks as Necessary"
Job Requirements -
"- Proficiency With ServiceNow Within 30 Days of Start Date.
- Strong Adherence to Established Processes.
- Clearly Document All Actions Taken to Work and Close a Ticket.
- Professional Communications with Both Team Members and End-Users.
- Adhere To Established Ticket SLA
- Adhere To Established Update Frequency.
- Properly And Timely Submit Timesheets Each Week. If working in California Also Submit Written Timesheet Via Proper Form."
Desired Skills & Experience -
"- Strong Organizational Skills.
- Strong Interpersonal Skills.
- Strong Team Mentality.
- Strong Drive to Support Team Members.
- Strong Annotation Skills.
- Experience with Service NOW."