Technical Support Manager jobs in Michigan
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
- Advantage Technical
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Dearborn, MI
FULL_TIME
-
We are looking for a dynamic, professional, customer-focused individual to provide support for the Executive Director, Model e, EVs, Integrated Services, Digital & Design Communications.
Description:
You will provide administrative support including calendar management, coordination and optimization of executive travel plans, preparation of materials for meetings, triage communications, and be a strategic partner to help the Executive Director work as efficiently and effectively as possible with the team and the company. You will be a valued member of the team and should be open to learning about the business beyond the day-to-day activities of the role.
Responsibilities to include:- Identifies the preferred method of support for the executives and appropriately accommodates their working style.
- Partners with the executives to help them be efficient and effective with their time, consistently maintaining strong communication.
- Manages executive's calendar and correspondence: Maintain/prioritize and organize Outlook calendar/folders as needed. Keeps the executives informed of changes.
- Optimizes travel arrangements (transportation, accommodations, agenda) based on the executive's travel needs and preferences. Manages complex itineraries, to include any changes.
- Complete related expense reports.
- Assists the executives with preparing for meetings, to include preparing materials, obtaining materials in advance, distributing materials, and keeping the executive on schedule.
- Obtains appropriate support for virtual attendees as well as various media needs and other logistics.
- Screen calls and respond to emails as needed.
- Greets and assists planned guests and manages unannounced visitors.
- Assists with coordinating and managing meetings and events such as staff meetings, all-hands meetings, off-sites, team gatherings, etc., overseeing all calendaring, communication, technology, logistics and related follow-up activities.
- Prepares, updates and organizes information for inclusion in team strategy rooms, reports, correspondence, presentations, budgets, etc.
- Edits documents for accuracy, format and arrangement of material.
- Participate as an adjunct member of the Executive Director's leadership teams, including attending select meetings, taking notes, tracking assignments, and following up on assigned action items.
Experience Required:- 3 years' experience as an executive assistant supporting senior leader(s)
- Knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, etc.) records management systems, and other business procedures and terminology
- Excellent organizational skills, time management skills and attention to detail, to include anticipating needs and being proactive
- Excellent writing, editing, and proofreading skills
- Displays high degree of professionalism in order to maintain confidential information, deal with people tactfully, and help establish strong relationships and positive communication
- Ability to work collegially within a team environment in an open concept office area
Education Required:
- Associate's degree (or equivalent)
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About Advantage TechnicalWith company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
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-
Atlanta, GA
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-
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-
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