Technical Support Manager jobs in Maryland

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Technical Writer
  • Defense Acquisition Support Services LLC
  • Aberdeen, MD FULL_TIME
  • Summary

    DAS Services is seeking an experienced Technical Writer to join our team.

    Responsibilities

    • The Technical Writer works with Engineers, Analysts, and SMEs to collect and organize information required for preparation of a broad range of technical reports, correspondence, and presentations.
    • Edits and proofreads technical information for use in documents and briefings.
    • Ensures technical reports, correspondence, and briefings use clear, concise, and well-organized language in accordance with DoD guidelines.
    • Analyze documents to maintain continuity of message; explain scientific and technical ideas in simple language.
    • Write technical direction on product announcements, marketing brochures, advertisements, and technical specifications; edit articles for industry publication; and format documentation to ensure consistency within the program office.
    • On a daily basis the technical writer will assist in the development of briefings, papers, schedules, etc. to provide the government customer a detailed understanding of status, plans and technical approaches to various laser systems.
    • The technical writer will interface directly with the government and contractor team engineers and management.

    Required Qualifications & Experience

    • Active Secret Clearance
    • Bachelor’s Degree
    • 5 years of related experience, preferably in the DoD or Defense industry
    • The Technical Writer must have extensive experience with Army correspondence (AR 25-50) Preparing and Managing Correspondence) and technical writing
    • Excellent written and verbal communication skills
    • Very strong / above average / attention to detail
    • Skilled at prioritization and multi-tasking
    • Highly proficient in Microsoft Office to include Word, Powerpoint and Outlook

    Desired Skills

    • Ability to develop final presentations, report graphics, and animations or video
    • Experience with joint staff, joint programs, and interfacing with DoD leadership
    • Experience supporting engineering programs and Technical Program Managers

    About DAS: Defense Acquisition Support Services is a Women Owned Small Business focused on hiring the very best people in Defense Contracting. As a Systems Engineering and Technical Assistance (SETA) focused organization, we partner with the government to help them achieve Mission Success. Established in 2007, we have remained “People Focused” and understand the secret to organizational success is the team. Our “People Focused” approach enables us to hire, retain, and help our teammates succeed and assist them by providing the very best possible support available to our government customers.

    The DAS Culture: We are “People Focused.” Each team member gets an employee concierge who is charged with helping ensure personal and professional success for our people. We care and try to help people find the right fit so they can find happiness, development, and a rewarding career. We succeed by helping you succeed.

    DAS Benefits: We provide real benefits for our team that includes:

    • Free Health Care from Aetna
    • Dental Coverage
    • Vision Coverage
    • Paid Time Off
    • 401K
    • Employer Paid Group Life
    • Flexible Spending Accounts
    • Professional Development Training
  • 7 Days Ago

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Personal Support Case Manager
  • COMMUNITY SUPPORT SERVICES FOR THE DEAF, INC
  • Windsor, MD FULL_TIME
  • Personal Supports Case Manager (FT) - Fluency in American Sign Language.Job Description: COMMUNITY SUPPORT SERVICES For the DEAF, Inc.Fluent in American Sign Language.POSITION: Personal Supports.STATU...
  • 4 Days Ago

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Personal Support Case Manager
  • Community Support Services for the Deaf, Inc.
  • Baltimore, MD FULL_TIME
  • Personal Supports Case Manager (FT) - Fluency in American Sign Language.Job Description: COMMUNITY SUPPORT SERVICES For the DEAF, Inc.Fluent in American Sign Language.POSITION: Personal Supports. STAT...
  • 20 Days Ago

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IT Support Specialist II
  • Technical Resources International, Inc.
  • Bethesda, MD FULL_TIME
  • Location Bethesda, MD 20817 US (Primary) Category Information Technology Job Type Full-Time Education Bachelor's Degree Travel None Job Description Serve as first contact for users submitting inquirie...
  • 1 Month Ago

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Construction Manager
  • Allied Resources Technical Consultants
  • Bel Air, MD FULL_TIME
  • Construction Manager About the Position: Allied Resources is looking for Multiple Construction Managers to with openings in both the greater Philadelphia and D.C areas. These are exciting Full-time op...
  • 6 Days Ago

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Warehouse manager
  • Synerfac Technical Staffing
  • Frederick, MD FULL_TIME
  • Identify those situations that require you to jump in and assist in any area of the warehouse operations to achieve daily objectives. Lead, mentor, and develop the Warehouse team members to improve ca...
  • 6 Days Ago

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Technical Support Manager
  • Lone Star National Bank
  • Pharr, TX
  • Job Details Job Location MAS Building - Pharr, TX Summary The Technical Support Manager will oversee the Help Desk Suppo...
  • 6/11/2024 12:00:00 AM

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Technical Support Manager
  • Storm2
  • Bellevue, WA
  • ⚡Position: Technical Support Manager (Escalations) 🌎Location: Seattle WA (Hybrid) ⚡Company: FinTech/Payments 💸 Salary:...
  • 6/10/2024 12:00:00 AM

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Technical Support Manager
  • Haivision MCS
  • Atlanta, GA
  • Technical Support Manager The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class su...
  • 6/10/2024 12:00:00 AM

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POS Technical Support Manager
  • Optimus - People. Solutions. Delivered.
  • Houston, TX
  • A key Optimus client is needing a POS Technical Support Manager for their retail petroleum business. The candidate will ...
  • 6/9/2024 12:00:00 AM

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Technical Support Manager-MRI
  • MXR Imaging, Inc.
  • Manasquan, NJ
  • MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sa...
  • 6/8/2024 12:00:00 AM

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Technical Support Manager
  • Spectrum Staffing Services/HRStaffers Inc.
  • SUMMARY The Technical Support Manager is responsible for the hiring, development and retention of the Technical Support ...
  • 6/7/2024 12:00:00 AM

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Technical Support Manager
  • ESET North America
  • San Diego, CA
  • WHO IS ESET: We are a global digital security company, protecting millions of customers and thousands of companies world...
  • 6/7/2024 12:00:00 AM

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Technical Support Manager
  • K2 Partnering Solutions
  • Dallas, TX
  • One of our esteemed client is looking to hire a seasoned Technical Account Manager to ideally work in a hybrid model in ...
  • 6/7/2024 12:00:00 AM

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$132,069 to $175,989

Technical Support Manager in Anaheim, CA
The Technical Support Manager will provide leadership and management of the Technical Division which is responsible for the full life cycle of all technology products and services.
January 07, 2020
Technical Support Manager in Melbourne, FL
The job of a manufacturing technical support manager is to plan and supervisor all technical repair, maintenance, upgrade and installation works of technical aspects such as machinery, spare parts and electrical fittings.
February 08, 2020
Technical Support Manager in Fort Smith, AR
Serve as the top-line escalation point for high-priority support cases including overall triage and management.
December 29, 2019